Customer Reviews The North Face Jester Backpack

Don't necessarily care for the new design. The old one had more pockets.

A very nice bag of an even nicer quality. Love the laptop pocket and the small organizing compartments. Perfect for college, I'm loving it so far. Not to forget, the side pockets for water bottles are high enough and prevent them from falling any time. Would totally recommend this bag.

Daughter uses it for school backpack.

Nice quality but a little on the small side

Great storage. Cool color. Came on time

Nice sturdy backpack but I wish it had 2 big separated zippered pockets

Great bag son loves it Laptop holder is too small for his laptop in a case

It is exactly what my daughter wanted. Color is beautiful. I wish the water bottle pockets were slightly bigger that is the only reason why I gave 4 stars to 5.

The jester bag is an amazing super durable bag that I love for school, it looks amazing and functions very well, super smooth zippers and some other great feature. But, there are some that I wish it had like a rubber bottom to keep it from slipping of surfaces and they definitely could have fit a extra pocket in it I don't know why they didn't. Other than thoes things, AMAZING BAG!!!

As a teacher I was hoping this would be a great backpack to bring in daily for the school day. There are a couple of things that just don't make it work for my purpose. The water bottle holders when used affect the volume of the bag. The laptop sleeve doesn't hold me 16-inch laptop. And the front pocket is on the top, so any time I put anything in that pocket and have the main pocket open it causes the smaller part to fall down as it is too top heavy. I can see that this could be useful for other areas, but not for my purpose.

The 2025/2026 backpack material quality has degraded. It is no longer thick. The material is thin and has a criss-cross pattern. The backpacks look cheap, frankly.

Bought this for my teenage daughter for school. It's not as big as other backpacks I've purchased before so wouldn't purchase it again for her.

Nice bag, but wanted it to be more of an outdoors day pack configuration. It feels more like a small work bag or school bag.

Comfortable, sleek

We purchased this book bag for my son who is going into middle school. After receiving it, we realized it was too small for his needs and ordered the Recon. The Jester is a great product, but just did not have enough space inside for all of his binders and things he needs throughout the day.

The only reason I'm giving 2 stars is because the padding is nice and thick. The pocket in the front (top) is not functional. Anytime it's unzipped, everything I have spills out of it.

I received this backpack through the warranty program. I had a Jester previously and I loved it. It lasted forever. When the elastic got old, instead of fixing it, I was given a gift card to cover the partial cost of this new version. Let me tell you, it is terrible. It is so front heavy it physically cannot stand up. If I just have my keys in the front pocket, the whole bag will be laying horizontal. The size of the main compartment is significantly smaller, and I can no longer fit all of my stuff. I'm so disappointed in this product.

The cords on the front of the backpack have already popped out and my son has only had it for less than two weeks. There is no way to reattach the cords myself unless I cut open the lining on the inside of the bag. This bag has two pockets, but the front pocket is only half the length of the bag, so it doesn't hold nearly as much as you might expect. The North Face charges a lot for this backpack and so I expected this to be a lot better than it is.

I have had this backpack for over 3 years, has held up exceptionally well, however, the laptop sleeve opening is at best 10" wide, NOT 12". My laptop could not fit. There is NO padding at the bottom, which has caused damage to books and my laptop over time. There is minimal structure to the bag beside the back, meaning it will fall over CONSTANTLY when not being worn. This bag can protect and carry a small- medium laptop or tablet. Great storage and durability, but misleading description and measurements.

The North face jester lacks mobility in the admin panel destroying the point of being fast. The Jester has also very uncomfortable shoulder straps. I highly recommend the borealis instead of the jester. The borealis provides more pockets that are easier for use and more durable panels.

This is the worst backpack for school. I can only fit a small laptop and folder in it. It will not hold a single binder. I would never buy again. I don't know how this is something used for school.

Very disappointed. The bunny string broke and they will not replace it. I have to go thru the warranty and submit a claim. Received it on 8/21 broke on 9/2. 30 day returns is from date of purchased. We lost 1 week of that window due to processing/shipping. Will not be buying another North Face again. The price you pay they should last longer and be easier to return.

The back pack was poorly designed. The back pack flops over when you open it. The smaller compartment always gets in the way of the main compartment, making it really annoying and difficult to access your items, especially if you're in a hurry. The back pack is also not as rugged.

not great

I've had this product for a couple of days and I am already dissapointed in this backpack. It is extremely difficult to fit anything inside the main pocket because the front (small) pocket bulges into the main one from the inside of the backpack, therefore having to agressively shove things to the bottom of the main pocket. Because it is hard to fit anything into the bottom of the bag, the upper half of the backpack looks very wide compared to the bottom half, and makes for an odd, unbalanced look. the straps are also somewhat short, having to loosen them to easily put on the bag. Overall this bag is a 4/10. Good build quality, but I would recommend a different backpack if you are looking for something good for school. Thanks.