Customer Reviews The North Face Base Camp Duffel - Extra Large

Super disappointed in the redesign! The best part about this bag were the handles, so the bag could double as a duffel and a backpack. Carrying the bag by the backpack straps when trying to carry it like a duffel feels and looks odd. I prefer my old one, it's such a shame they 'fixed' something that wasn't broken and made it worse.

The bag was perfect in all ways except... it has a shiny GOLD interior. This is not stated anywhere in the description. For such a bold (i.e. tacky) color choice, this should be shown in the pictures.

By changing the design they have ruined otherwise an almost perfect bag. There is no strap to carry it on your shoulder. There are no holes to attach a padlock. TNF - what have you done?

I was attracted by the videos and pictures from the description, but it turns out totally different with the product. The hand strap above the shoulder strap is totally missing, and the side zippers are also missing. the product is definitely another version of the bag. Quite disappointed to be honest.

I have two and I need more. I can't believe that you have removed the longer side handles. This makes the bag useless for carrying large, heavy loads. I have no idea who you surveyed before making this change to a classic, essential piece of gear. Just hang out at an airport any place with mountains and the choice is clear. Please fix this. In the mean time, I'll be looking for an older version. If you have one, please direct me to the place to buy it.

I've had many of these bags over the years and loved them all. Just got a new one and I'm going to be sending it back. Why remove the handles? I only use the shoulder straps if I'm going to be carrying it for a long distance, but I've use that handles 99% of the time. This makes about as much sense as removing the steering wheel from a car.

I have a previous version of this duffel bag size large and it is great but I needed something smaller for weekend trips. Unfortunately, someone on the design team decided that we do not need handles anymore. This decision was not thought through. It's the only way I carried my previous version and now have to find a way to rig some handles on it....I am not happy!!!