The Celebration Shop
Special occasion pairs for every yes on your calendar.
Shop Now

Customer Reviews UGG Hailey

Write A Review

Rating Summmary:

312 total reviews

Review Breakdown:

67%5Rated 5 stars out of 5

17%4Rated 4 stars out of 5

9%3Rated 3 stars out of 5

4%2Rated 2 stars out of 5

4%1Rated 1 star out of 5

Customer Fit Survey:

68%"Felt true to size"

82%"Felt true to width"

66%"Moderate arch support"

Additional Reviews

Sort by:
Overall1Rated 1 star out of 5
Reviewed at UGG
Too small. Looked like a slipper.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG
I really like the design. Unfortunately, I returned because they were too small. I ordered a size 9. It felt unusually tight. I guess I would need to order a half to a whole size up.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Every pair of Uggs I have ordered from Zappos has had a defect ... I bought these in black, received a pair with defects in the leather that had a blotchy appearance right on the top of the shoe - very visible. It seems they don’t check these prior to shipping them !
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG
I went through online fitting program on ugg website and a size is what my wife wears but they dont fit her i just wanted something nice that fit and it didnt now they dont have the next size up so i bought this slipper that was expensive and ahe loves but just dont fit.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
Extremely wide. This is my first Ugg purchase and my last. I read reviews on another shoe and decided to exchange rather than return. 2 weeks later I'm still waiting. I called Ugg today and they said my return should he received tomorrow and I "should" receive my exchange item next week. I read the return policy but this is turning into a 3 week headache and huge disappointment. CUstomer service offered no assistance in expediting etc. Bye Ugg.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The sides of the slipper gapped badly and looked really weird. I have other slippers in similar style that fit the foot properly and look good. Given the high price for this Ugg, not a good choice!
I'd also recommend:
Minnetonka
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
This looks to much like a house shoe/slipper. I really want a shoe I can wear everywhere.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
As a decades long UGG lover, these were the first pair that has disappointed me. I know that UGG, years ago, dropped their thick shearling linings for what they call UGG Pure. What set UGGs apart was lost when they made that move. However, I've still purchased many pairs of boots, and also many pairs of the Dakota slippers. I thought these would be something like that, but they are not. I think these are for a different wearing purpose. These are more like a shoe, and they do run big. They don't have the same initial snug feel as the Dakota's that loosen up over time. These were too wide for me, and too long, even though I ordered them in my usual size 8. So, consider sizing down for sure. The lining is very thin, so, like I said, I don't think these are slippers, but rather, more to wear as a shoe. I will say, they were cute, but I have to send them back because they are way too big.
I'd also recommend:
Minnetonka
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Came up very small first time on all the uggs I have purchased. Couldn’t return as I had worn them and due to color picked up discoloration so own them unfortunately and unable to wear
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
I was so excited to see this product because my feet are always cold. I thought that these loafers would look great with jeans and trousers. Unfortunately, the left foot fit perfectly, but the right foot was too long. My foot stepped out of it as I walked. Soooo disappointed. I returned them.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
The shearling inside has been trimmed so the shoe is not as warm and it is wider than other ugg products so it doesn't look well fitted in a regular size foot.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
Top of shoe missing fur as it was sewn down. Took 3 pictures of shoe and they said they couldn't tell if there was a problem. They suggested I should buy another shoe, because no one else had problems. Really?
,
0 found this review helpful.

Join Our Email List

Never miss out on latest drops & sales—plus, new subscribers get 10% off.*

*One code per email address.