Customer Reviews Lucky Brand Sweet Straight in Twilight Blue

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Rating Summmary:

824 total reviews

Review Breakdown:

73%5Rated 5 stars out of 5

10%4Rated 4 stars out of 5

6%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

6%1Rated 1 star out of 5

Customer Fit Survey:

100%"Felt true to size"


Additional Reviews

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Overall2Rated 2 stars out of 5
Reviewed at Lucky Brand
These jeans were purchased as a replacement for the same pair that had worn out after a year of wear. Unfortunately, one month into wearing these jeans and they are already wearing thin and showing signs of wear on the inner thigh seam. The material seems different from the pair I had before. It feels thinner and cheaper and is certainly performing like a cheaper material. Given the cost of the jeans, I am extremely disappointed in them.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
They never carry petite length, LUCKY used to sell 27 inch inseam and now they don't even offer it
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
I have worn these jeans for years. I ordered 2 pair at the sale price. They arrived and fit a size smaller than the other pairs I own. When I went to return them I was told they are ineligible for return. However, there is NOTHING on the original order that says they are FINAL SALE and cannot be returned or exchanged. A COMPLETE MONEY GRAB! I will no longer be purchasing from Lucky Brand due to their false and misleading advertising.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky BrandIncentivized Review
One pair of jeans took three weeks and 6 phone calls to get right. Never will I buy from lucky again.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky BrandIncentivized Review
I've had these jeans for less than two months. Very comfortable BUT the jeans are splitting apart at the seam in multiple places along the outside of the leg. They are not tight at all. Sooooo disappointing.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky BrandIncentivized Review
The plastic sewn into the left seam by the pocket cuts into the skin making the jeans painful to wear.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky BrandIncentivized Review
Polyester? Seriously? I have worn your jeans for thirty years, but I will never buy another pair. They feel cheap. They do not fit well. I have also owned tops, sweaters, shoes, boots, handbags, but I am done. Go back to what you used to offer. This is cheap and cheesy. Not worth the money. Your brand is ruined now.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky BrandIncentivized Review
Utterly disappointed in what I received. Lucky Brand has ruined their amazing jeans with polyester. Return department is set up specifically so no one will return an item and the representative was rude. So another great brand I have worn since college bites the dust. Now I am stuck with three pairs of horribly cheesy polyester jeans I will never wear. After three decades and thousands of dollars in jeans, tops, sweaters, purses, shoes and boots, it is time to find another brand who still makes real jeans. Goodbye LB.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky BrandIncentivized Review
I got these jeans and the stitches missed two spots on the seam. There are two holes along the left leg seam, about an inch and a half each. sent a picture to customer service and they said I had to ship the jeans back. That's a pain for their mistake.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky BrandIncentivized Review
The waist is at least two inches smaller than what it should be and a low rise.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky BrandIncentivized Review
I had high hopes that these jeans would work out but the fit wasn't right for me. The return process was a nightmare. I used the provided label and the package got lost. I had to find a lost package claim with UPS in order to get my refund. I had a very hard time communicating with customer service support, and didn't find them very helpful.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky BrandIncentivized Review
Sizing is inconsistent for the exact same product. And, return shipping is not included.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky BrandIncentivized Review
I was excited to receive my new jeans. Purchased them for a great price during the Valentines Day sale. Whoever is picking your orders pays no attention to detail as they sent the wrong jeans. I had to waste my time returning them to get a refund. Salesperson who processed my return stated this issue is happening frequently. Very disappointing experience and have yet to repurchase.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky BrandIncentivized Review
Lucky isn't the same as it used to. Very disappointed in the quality of this Jean and the customer service team when trying to get a refund.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky BrandIncentivized Review
I wore these jeans for over a decade, and then Lucky sent me a size 6 instead of a 16 three times in a row. So now I wear Good Americans. Tragic, and no one from customer service even seemed to care.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky BrandIncentivized Review
This was the 4th pair I bought- I obviously like them. However, they're too large and were mismarked on the size. I'll have to donate them.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky BrandIncentivized Review
I did not like the material.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
Jeans were great tho slightly large. Terrible customer service as I was to pay shipping twice and the return. Lost 1 customer today.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky BrandIncentivized Review
Fits like a low-rise, instead of a mid-rise. Really not a flattering fit at all. Had to return.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
What is up with Lucky - why are they using plastic for threading? I bought these and 2 other (different styles) and all of them have tags and threads and plastic and gold plastic that completely scratch and cut my skin. I have washed them, I've tried to cut them out but you can't get to it all. I can only wear them for about 5 minutes and my skin is bleeding. I'm trying to get a refund from the company but I'm getting the run around with no help because it's been 60 days. There's nothing I can do to make these jeans stop cutting me. Horrible company, horrible jeans, cheaply made.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Fits much smaller than the same jeans in a different wash
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky BrandIncentivized Review
Literally had these jeans less than a month and the button already fell off. Poor quality for the price.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky BrandIncentivized Review
I wear jeans every day
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky BrandIncentivized Review
These jeans were extremely ill fitting. Tight in some really odd places and loose in others. Sad that they didn't work out. They need to figure out their sizing/cut consistency issue. It didn't use to be a problem when I had a store nearby and could try on a couple different pairs in the same size (they always fit differently even though they were the same size), but now it's hard because the store closed.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
I have been wearing Sweet jeans for almost 20 years (remember sweet & lows???). This is the first pair I've had that has literally fallen apart at the seems after wearing them like 6 times. I ordered another pair at the same time and they are absolutely fine. Do better, Lucky.
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0 found this review helpful.

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