Customer Reviews Samsonite Freeform 28" Spinner
Write A ReviewRating Summmary:
1425
1,425 total reviewsReview Breakdown:
75%5Rated 5 stars out of 5
10%4Rated 4 stars out of 5
4%3Rated 3 stars out of 5
4%2Rated 2 stars out of 5
8%1Rated 1 star out of 5
Customer Fit Survey:
100%"Felt true to size"
100%"Felt true to width"
Additional Reviews
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Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
This carry-on is stylish, and functions well. I ordered the purple and the color is exactly as pictured. I was looking to replace my older carry-on, due to it not being a spinner. I wanted that ease a spinner gives you of getting through the airport with all of your gear. I took away one star as I missed the exterior pockets my older carry-on had for those things that you want to access in an airport without having to completely open up your bag, such as your phone charger, book, sunglasses, snacks, etc. If you also take a large purse that holds those things, this will not be a big deal for you. I do not. I only carry a phone size crossbody bag, so I needed that quick access.
Vegas T,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
I have only used it a few times so far but to me the handle feels a little flimsy. I haven't had a problem with it but it just feels like when I'm pushing or pulling it that the wrong turn or a little torque and it could break!
Don O,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
The carry-on is great size and good small compartments inside to store private toiletries. However, I give it a 4 stars because I think it is a bit taller than expected. I got two of this so that everyone in my family will have a small carry on we can fly without checking anything in.
However, these are definitely 1.5" taller than my existing small carry-on luggage.
BrooilynGurl,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Great product light and comfortable
Ideal for weekly business flights
Mike B,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
The wheels move very well and well on carpet. Spacious. The case gets scratched easily.
EJFo,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Each side is depth limited. I cannot fit shoes and anything wider than boots in this. I liked top opening luggage better. My job requires a hard hat or helmet sometimes and that won't fit. Also the wheels drag on some surfaces making it hard to push or pull without falling over.
G F,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at eBags
I am on my first trip with this bag and although the structure and wheels are great, the outside looks like a year old in one trip.. the material just scratches/marks obviously really easily!! American Airlines flight to UK from LAX and the bag looks like it went around the world
Charlie S,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
The white scuffs too easily but a quality item overall
Panicvectors,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
It looks very nice, But due to the shape , the actual size and room might be smaller than what the product is labeled.
Cindy S,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
First, I love pink so when I saw the pink Samsonite roller, I had to have it. It's construction is good, with many compartments to keep things organized while traveling. It's sleek design is eye catching. Overall, a great piece of luggage.
Lisam358,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
A sturdy and roomie suitcase. I yravel often, this suitcase os the only one that has lasted.
Brian R,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Nice suitcase still don't understand why they cost so much it's a piece of plastic with four wheels
Rico,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Great looking suitcase. Love the color and that it's light weight + it has 4 wheels. Good quality but not what samsonite used to be.
Tiffanyt121,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Quality is very good, as expected from Samsonite. Two things that are not a major problem but less than ideal - first, the regular (non-extended) handle is a bit tight to the suitcase and not all that easy to get your fingers wrapped around. Second, the zipper pulls that get snapped in to the suitcase lock are a bit awkward to get positioned just right. They should have given them a little more flexibility to allow for easier locking. But other than those minor complaints I'm very happy with this purchase.
Mike K,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Dimensions including wheels are about 1 inch too large for most domestic flights (22 x14 x 9). I would rather not take a chance at the airport. Why make them too large?
Roggie,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
I chose this bag because it fits in most overhead bins. I have a previous model and love it - the new one is for my husband. The handle is on the new one does not operate as smoothly and the metal feels flimsier. It does have a gusset that mine does not have.
LIz J,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Great case overall. I wish somehow it had a front pocket, but no major complaints
Zach--,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Solid suitcase but expansion zippers not distinct from open zipper
Miriam,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Good serves good price if sale shopping is okay the quality needs increase
Kkyy,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
This came with a minor bit of damage and my requests were ignored, but it is roomy and designed to accommodate larger heavy items and boots. It's a fine no frills checked bag for the price. And it's light enough for a small person to handle, even at Heathrow.
LindaR,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Love the suitcase. Do not love the anxiety produced by being unable to open the suitcase for an entire day. Customer service rep helped, but my husband solved the problem by giving the latch an extra strong push, which opened it. The "instructions" (which were inside the locked suitcase) are ludicrous. It's a drawing of the latch and lock with red arrows indicating which way to push the lock. NO WRITTEN INSTRUCTIONS. No help with changing lock code. Just go to u-tube videos. Sampsonite is an icon of luggage. Surely they could produce a comprehensible set of instructions.
Betsy B,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
After using this product on a few international and weekend trips I can honestly say that is worth the investment. I have not had any issues taking it in with me in the cabin. I can perfectly pack a weeks worth of
Cloth , I am 5'2, 117 lbs . Cons: I had to buy a stretchy cover for it since it gets scratched very easily.
Lolan8,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Sturdy and easy to roll. TSA lock was a little difficult to change the combination to but it is nice to have. Disappointed that even though it is labeled as an international carry-on size it is too big for Delta carry-on but they have the dimensions listed so just be sure to check what your airline restrictions are
Lindsey,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
It is lightweight. I have not used it yet. My concern is that it shows to be a carry on which is the reason I purchased it but I failed to realize it is International Travel Carry On. I hope it fits on Domestic flights. I like the color and the ease the wheels turns. I will know more after I've used it a time or two.
Donna L,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Light but doesn't seem to be strong and concrete enough. Overall it is worthy for the price.
Marcie,
0 found this review helpful.