Customer Reviews New Balance WW928v3

Fit is true to size. Bought these shoes for my mom and she loved them!

The fit was true to size. I put in my own orthotics as I did not find any arch support in these shoes. These are comfortable to walk in. I will probably buy another pair. This is the first pair I have bought for walking. In the past, I have used New Balance shoes for work, but found they needed replacing about every year or sooner. I found Merrell slip-ons lasted longer, but I switched to New Balance because of arch pain with the slip-on shoes. I see consumers complaining about quality declines in Merrell and New Balance. I hope that I do not have issues. I wish New Balance would offer more color options in their more supportive shoes.

My doctor recommended these shoes several years ago to help alleviate my plantar fasciitis pain. This new design looks more stylish and less orthotic, but the support is just as excellent as the older model. I ordered 3 different sizes (8.5W, 9W, 9.5W) to see what fit the best, and I ended up keeping the 9W. For reference, my normal size for athletic sneakers is a 10W, so these do run a bit large. The suede navy blue is a very dark shade, which I like. My only complaint was that I actually ended up needing to return my first pair of 9W's -- the right shoe was a little wonky, like the side panels had been slightly off in their measurements, and the laces didn't line up straight down the top of the foot, more on the diagonal toward the outside edge. It was weird. I returned them with zero hassle from Zappo's (as usual!) and got a replacement pair that was perfect the next day. Just a factory defect, I suspect.

I have owned 927 in the past, and was looking for a replacement. The 928v3 appears to be the closest. My 927 was in a size 9 D, and I ordered the 928v3 in a size 9 EE. The outer sole width of the 928v3 is about a quarter inch narrower, and the insole seems to be just a bit shy of covering the entire interior width of the shoe, so that the outer quarter inch of my foot will not be on the insole. I popped out the insole, and noted that it was marked WIDE. Thinking that perhaps the wrong insole had been used, I spoke with a representative at the closest NewBalance retail store. They inspected both a 9EE and a 9EEEE in the 928v3. They compared the widths of the outer soles: no difference. They pulled the insoles, and both were the same ... WIDE. So my question ... where exactly does the extra "reported" width come from??? the height of the toe box? If so, IMO, they should be offering different toe box heights rather than different widths. I didn't expect to find this treatment in a top-of-the-line NewBalance product.

Great supportive shoe. Runs short in length. Order one full size up. Nice roomy toe box. I just hate the color I ordered, tan/light blue accents. Looks way too orthopedic, like an SAS shoe. I want support but i also want style. I'm going to order the navy/gray and see if it looks better.

These shoes look good, feel good, but I didn't get much wear out of them. Soles break down much too soon (less than 6 months). Also, be prepared to buy shoelaces as the ones provided are ridiculously long--so long they touch the floor after tying into a huge bow--and they grow longer every day!

This color runs smaller than other colors of the exact same shoe! I already own the same shoe and same size in gray and it fits perfectly. I ordered the same shoe and same size in white and in navy. The new pair of white shoes fits perfectly but the navy pair are much smaller even though they are labeled as the same size. They are both shorter and narrower. Now I have to return the navy pair and guess what size to reorder to get the correct fit. :( I do like the style of both the white and the navy pair.

Walking Strike Path rubber outsole and arch support not holding up. Shoes are not made strong anymore. I will have to look for a sturdier shoe.

Not sure why, but these are not comfortable. I have worn lots of NB walking sneakers and these are awful. Thought it was a fluke the last few times I wore them, but wore them again today and my feet hurt again. I suggest a different model than these.

The shoes have great balance control and plenty of toe space. I can wear them with spring and summer outfits. Plus I can hiike in them.

I usually wear an 8.5 wide, which is what I bought, and they fit well. They feel sturdy and have good support too. They are not the most gorgeous shoes on the planet, but I walk about 5 miles a day and got them for that, so they don't need to be gorgeous. I got the 9 wide at the same time knowing I'd return one pair. The 9 wide was too long for my foot.

Well crafted with SL2 -- great for nerve damaged foot with generous toe box and narrow in heel. Support for flat feet.

My first NB in many years. I got fitted and was totally floored (excuse the pun); my foot has changed dramatically in that I went from 6 wide to a 71/2 medium shoe (sneaker). I had to try the 928v3 on several times, they felt tight in the shoe box. So, all sneakers are supposed to be soft and cushy and comfortable, right? Well, I learned a lot about the many shoes I picked out and of those shoes I asked for the best support, med. arch, and a shoe that prevents overpronating. I can’t begin to count how many shoes I tried on, and none of them met any of my requirements (podiatrist requirements). So, I asked the shoe person to pick some for me. It was then that I realized that a good supportive shoe means the bottoms don’t flex like a running shoe, the sides of the shoe are firm and doesn’t allow the foot and heel to slosh around in the shoe. I thought the toe box was tight and could possibly make my pinky toe go numb and cause the top of my instep to become really painful. I had doubts so I decided to trust the young man helping me; I tried this 928v3 again, and again (longer each time) I couldn’t get past the firmness. 10 minutes past closing I tried them on again (and tried some others on in between). I paid close attention to how I walk in them. I wasn’t walking to fit my shoes, I was walking for my shoes to fit me! My entire stride had changed and in that short of time I could feel my ankle supported and my knees and hips that hurt so badly felt less pain… seriously? Yes, most seriously!!! This shoe wasn’t my idea of comfortable but it checked all the boxes for my shoe requirements. I tried them on again (yes again). It was then that I also realized that they were comfortable… toes fit in toe box misunderstanding tight for supported and my need for a heel that fit properly but still had a tiny bit of slide(I always wore clog type shoes). This shoe is what I wanted but sincerely didn’t know what a well fitted shoe was or felt like. A supportive shoe doesn’t mean just the size of the arch (so I used to think). Don’t misunderstand me, a proper arch completes the support of the shoe. The arches in this shoe I would say are minimal and I plan to swap them out for an insert with a higher arch and padding for the balls of my skin and bone feet. I can’t compare any of the previous models of this 928v3, I but I have a supportive shoe that helps reduce pain and fatigue from the bottom up. The leather is firm but buttery; and I find all of this intriguing. I am diabetic and need shoes that won’t cause blisters or chafing. I have found a diamond in the rough (30 shoes later). This shoe is well made, I think they will last a very long time!

This motion control shoe made a huge difference in my pain level and my life. After more than a year of suffering lateral foot pain so bad I could hardly walk (collapsed arches, achilles tendonitis, peroneal tendonitis) -- and getting no help from podiatrists, no help from wearing good stability shoes (New Balance 990v5) with good arch supports, my pain continued, getting worse as the day went on each day. I thought I was on my way to being disabled. Finally, I decided to try a motion control shoe (New Balance 928v3) with my Powerstep insoles. The FIRST day, as the day progressed I kept waiting for the pain to start. IT NEVER DID. To test this I put on my former New Balance stability shoes (990v5) for a few hours and ran some errands. The pain returned. Got home, took them off and put the 928 Motion Control shoes back on. NO PAIN. For me, after a year of intense daily suffering, this is a MIRACLE. The only reason I gave this a 4-Star for Comfort is that the tongue is too short and narrow. If the tongue were longer and wider I'd give it a 5. Hopefully when a new version of the 928 comes out, which is overdue, New Balance will fix this tongue issue.

I've worn nothing but New Balance for the last 10 years. I hope NB goes back to making 4E width shoes in the sizes and styles they used to - some of us have NO CHOICE as 'wide' usually isn't really wide enough.