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Customer Reviews New Balance WW928v3

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Rating Summmary:

2,118 total reviews
New Balance WW928v3

Review Breakdown:

61%5Rated 5 stars out of 5

16%4Rated 4 stars out of 5

11%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

7%1Rated 1 star out of 5

Customer Fit Survey:

76%"Felt true to size"

79%"Felt true to width"

73%"Moderate arch support"

Additional Reviews

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Overall5Rated 5 stars out of 5
Reviewed at New Balance
I wear them wherever I go if possible. (Not in dressy situations!) An MD foot doctor told me these were the solution to my foot problem. He was right. I own4 pair.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Worn this shoe for several years. I love the antiroll bar as I have a weak ankle. I went to the podiatrist and he said don’t ever get rid of those shoes.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
Walking 5-6 miles a day, I need a shoe that helps stabilize my foot motion and can stand up to plenty of use. New Balance with rollbar is what my podiatrist wisely recommends for me.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
I can only walk about 2 blocks per day. I was in a accident and was hurt badly. Didn't know if I would walk again. Major back surgery and 3 surgery's on my feet. Your shoes are the only ones I can walk in!Also grateful you make them in the USA.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
My foot doctor suggested that I wear these for working I waited tables for 40 years and they sure made a difference. I am retired now but I still wear them for everyday wear and walking the dogs. I love them
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
I wear New Balance all the time. Recently had issue with plantar faschiitis. These shoes are recommended by my podiatrist.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
I wear these shoes all the time. I have very difficult feet. This shoe relieves so many of the problems. I will surely buy them again.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Fit is true to size. Bought these shoes for my mom and she loved them!
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
i did research on shoes for my broken 5th metatarsal and the 928v3 has the stiff sole and hard supportive sides so you don't turn your foot and break a bone or tear a ligament. it also has good arch support. i got it in navy/grey. wish the had it in a 2nd suede model color, like brown and black would be great. the leather white and black are more orthopedic looking. the grey/navy look sporty and nice. i can do more and don't have pain, great shoes.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
I love my shoes! Worth the money but I tried to talk myself out of them because frankly I think you guys need to come out with cuter colors than white black or a weird gray but they are awesome. I tried on cuter shoes and had to go back to them because of the way they balance my feet out. My arches seem to roll in and these made a big difference! Seriously my legs felt straighter I didn't feel like my knees were coming together it has totally helped my hip problem by I'd say 75% ! Just come out with cuter styles in it please
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
My orthopedic surgeon suggested this model after I re-injured my knee several years ago and was in the market for a knee replacement. The technology in this shoe has helped my gait in countless ways!
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2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at New Balance
These are my go to shoes, Ive been walking an hour everyday for many years for my health, my feet feel good at the end of the day! If youre looking for walking shoes these are it!
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2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
The fit was true to size. I put in my own orthotics as I did not find any arch support in these shoes. These are comfortable to walk in. I will probably buy another pair. This is the first pair I have bought for walking. In the past, I have used New Balance shoes for work, but found they needed replacing about every year or sooner. I found Merrell slip-ons lasted longer, but I switched to New Balance because of arch pain with the slip-on shoes. I see consumers complaining about quality declines in Merrell and New Balance. I hope that I do not have issues. I wish New Balance would offer more color options in their more supportive shoes.
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2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs NarrowRuns Wide
Poor SupportGreat Support
My doctor recommended these shoes several years ago to help alleviate my plantar fasciitis pain. This new design looks more stylish and less orthotic, but the support is just as excellent as the older model. I ordered 3 different sizes (8.5W, 9W, 9.5W) to see what fit the best, and I ended up keeping the 9W. For reference, my normal size for athletic sneakers is a 10W, so these do run a bit large. The suede navy blue is a very dark shade, which I like. My only complaint was that I actually ended up needing to return my first pair of 9W's -- the right shoe was a little wonky, like the side panels had been slightly off in their measurements, and the laces didn't line up straight down the top of the foot, more on the diagonal toward the outside edge. It was weird. I returned them with zero hassle from Zappo's (as usual!) and got a replacement pair that was perfect the next day. Just a factory defect, I suspect.
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2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I have owned 927 in the past, and was looking for a replacement. The 928v3 appears to be the closest. My 927 was in a size 9 D, and I ordered the 928v3 in a size 9 EE. The outer sole width of the 928v3 is about a quarter inch narrower, and the insole seems to be just a bit shy of covering the entire interior width of the shoe, so that the outer quarter inch of my foot will not be on the insole. I popped out the insole, and noted that it was marked WIDE. Thinking that perhaps the wrong insole had been used, I spoke with a representative at the closest NewBalance retail store. They inspected both a 9EE and a 9EEEE in the 928v3. They compared the widths of the outer soles: no difference. They pulled the insoles, and both were the same ... WIDE. So my question ... where exactly does the extra "reported" width come from??? the height of the toe box? If so, IMO, they should be offering different toe box heights rather than different widths. I didn't expect to find this treatment in a top-of-the-line NewBalance product.
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2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Great supportive shoe. Runs short in length. Order one full size up. Nice roomy toe box. I just hate the color I ordered, tan/light blue accents. Looks way too orthopedic, like an SAS shoe. I want support but i also want style. I'm going to order the navy/gray and see if it looks better.
I'd also recommend:
New Balance 993
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2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes look good, feel good, but I didn't get much wear out of them. Soles break down much too soon (less than 6 months). Also, be prepared to buy shoelaces as the ones provided are ridiculously long--so long they touch the floor after tying into a huge bow--and they grow longer every day!
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2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Runs NarrowRuns Wide
Poor SupportGreat Support
This color runs smaller than other colors of the exact same shoe! I already own the same shoe and same size in gray and it fits perfectly. I ordered the same shoe and same size in white and in navy. The new pair of white shoes fits perfectly but the navy pair are much smaller even though they are labeled as the same size. They are both shorter and narrower. Now I have to return the navy pair and guess what size to reorder to get the correct fit. :( I do like the style of both the white and the navy pair.
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2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
These shoes are heavier than I expected for a sneaker. The extremely square cut it good for wide feet, but they don't have any appearance appeal. Sent them back and will keep trying other options.
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2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Runs NarrowRuns Wide
Poor SupportGreat Support
I need a solid and supportive walking shoe that can accommodate my ever-growing bunions. This shoe was very highly recommended for, among other things, having a wide toe box. I just tried the 7M and it is crazy, crazy tight in the toe box - like, much WORSE than my old (Saucony) 7M walking shoes. And, the tight leather makes it clear that I'd be in for serious pain immediately. So, I'm exchanging this for the 7W and we'll see what happens. I'll just keep going up in width and hope something works...but the problem I generally encounter in this situation is that I also have a very narrow heel, so I will step right out of a wide width shoe. So, I'm not optimistic, but I'm not giving up yet.
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2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The style and color are attractive - definitely more tan than grey! But I like the color a lot! To make them "fit" though, I snipped a couple of stitches near the big toe and then poured alcohol into the shoe and on the outside and wore them while they were wet. Had to do this several times, but finally got them comfy. That big toe joint becomes more and more of a problem as I get older - arthritis maybe. They feel much lighter weight on the foot than I expected. Reminder to New Balance - a shoe can be attractive and still have a roomy toe box - Which it seems like the designers forget! Too some of us, comfort is #1 in importance, then style and color!! Another thing! Remember the days of a combination last? With a narrower heel and wider toe? That would a great thing to revive!
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2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes run small and narrow. New Balance has always worked for me and my problem feet. These are cut lower and very very tight on my feet. I usually wear 8 1/2 med. I ordered my regular size, but were way too tight. I also use orthotics. But I'm sending them back and ordering a different size. I hope they work because New Balalnce has proven the best for my plantar fasciitis.
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2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
This is actually a very pretty shoe and it has a nice wide tow box. Unfortunately the collar rubs against the front of my ankle so it is not comfortable. Plus there is something about the sole that makes a "thup-thup" sound when I walk on wood. Back it goes. Too bad.
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2 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
I loved the 928 until they started changing the design. The V2 toebox was so narrow it sent me running to another manufacturer. The V3 was better but it looks like an ortho shoe - wider toebox but totally ugly. The treads are so narrowly spaced that they clog easily with dirt, rocks, and snow and then have no traction. I have slipped and fallen many times and I never had that problem with the V1. I also had to buy insert for my V3's to make them more comfortable so add another $70 to the price of the shoe.
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2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wanted to love this shoe. It has GREAT support. But the tongue is way too short and doesn't have enough padding. Also no matter how tight I tie the laces, laced all the way up through the top eyelets, my heel still slipped in the shoe. Tried to tighten the laces but it made the shoes too uncomfortable. I ended up with tight laces and top of the foot pain and my heels still slipped! Have to return.
I'd also recommend:
New Balance 990v4
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2 found this review helpful.

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