Customer Reviews Arc'teryx Rho Gloves

I bought these gloves to use for cold weather running and the touchscreen pads on the fingers do not work. I can scroll but tapping the screen does not work. Purchased in store and was unable to return them, very disappointed in the product and customer service.

I've owned many arcteryx products in the past and they have always been of high quality. However, these gloves are anything but. They're not warm at all and the touchscreen feature does not work. I also went down to the shop and tried a few more of the same gloves they did not work either. I have tried to reach out to customer service but have not received a response. Hopefully can get a refund on these soon.

Hugely disappointed in the quality of the product. The gloves are nice but the stitching on one of the fingers broke after only a few weeks.

Bought the predecessor model (Gothic) at the end of last season. Wore them only this season as liners when skiing. No other use. The gloves now have multiple holes in the finger tips and are useless. Arc'teryx support say this is normal wear and tear and are not subject to warranty. Terrible quality for what is meant to be a premium product.

Bought these for my boyfriend for Christmas to wear under the FISSION SV MITTEN & they have multiple holes in them from very light use. Very disappointed in the customer service, have yet to receive a response after filing a product service request & the wait time is set for up to 3 weeks! Do yourself a favour & don't buy this product.

The main reason I bought this product was because Arc'teryx advertised that you can use your mobile devices with this gloves on. Despite my hope, the sensor pad does not work at all. It's just additional awkward thicker layer on your finger tip. I am disappointed.

The main reason I bought this product was because Arc'teryx advertised that you can use your mobile devices with this gloves on. Despite my hope, the sensor pad does not work at all. It's just additional awkward thicker layer on your finger tip. I am disappointed.