Customer Reviews New Balance Fresh Foam Cruz v1
Write A ReviewRating Summmary:
245
245 total reviewsReview Breakdown:
64%5Rated 5 stars out of 5
16%4Rated 4 stars out of 5
9%3Rated 3 stars out of 5
5%2Rated 2 stars out of 5
6%1Rated 1 star out of 5
Customer Fit Survey:
64%"Felt true to size"
90%"Felt true to width"
73%"Moderate arch support"
Additional Reviews
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Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
It makes noise when you walk. other wise very nice shoe
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
Fit was good but wasn't pleased with the look. I prefer less white rubber.
Leydi,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
The shoes itself is good but i had to return it because there is no insoles inside the shoes, had to do some research if the shoes really comes with an insoles, and reach customer service, which helped me a lot. They got me the return shipping label and help me purchase my exchange. Did i mention that this was my first time ordering from NB online. overall the online shopping experience was bad, but the customer service experience is good. The only pro ordering online was I got the shoes earlier than the expected delivery date, but it's missing the insole.
Jeff,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
Very comfortable shoe. Tight around the ankle. The fabric is very flimsy so depending upon how long they liast I may change my review . So far so good.
Larry,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
Ordered the EE shoe and was too narrow for my foot. Need more shoes in wider widths. Please.
Dan1,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
These shoes are a bit narrow so I'm glad I ordered the 2E. The right shoe of my pair is extremely comfortable and responsive. The left shoe however has a high spot that is slightly uncomfortable on the ball of my foot. Overall I'd still call these a comfortable pair of shoes as I'm sure my experience with one shoe being slight ly less comfortable probably isn't the norm. I'd also recommended anyone purchasing these online order a 1/2 size up or order a wide in your size even though the knit upper will stretch slightly to accommodate your foot.
Gilrodah,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
Great looking shoe, love it. It is mostly comfortable and very pliable. The sole is supportive and seems neutral. The only problem is that it runs a little small and is definitely too narrow. I understand that this shoe may be trying to function as a compression sock, but overall, I ordered a size larger in wide and it is still too narrow, like a Puma shoe. Usually New Balance caters to wider feet, but this shoe doesn't do that. Overall, its a great shoe and will use it for running, but I'm not going to use this for day to day use. It is too constricting.
Kevin,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
I loved the style and the fit, but sadly the siding of the shoe where the laces are completely ripped when I went to tie them, I'm sad because I loved these shoes
Zachmarshall,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
Style is great but runs very narrow and small.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
Normally buy 990V and was looking for a more fashion looking shoe, which it is, but doesn't offer the same support. More looks than function.
Tribe59,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
The shoe doesn't quite look like I thought it would The part on the side with the N on it is a light gray cloth materials. Not as nice looking I will return.
Noah,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
As a guy with a wide foot, these shoes are a pretty good fit. My only gripe is that the sole inserts seem to be too big for the shoe. They kind of bubble up right underneath my toes and I can feel it moving with each step. It feels and looks like the sole is cupped the wrong way to contour the foot properly. Maybe I am too picky about my shoes, but to spend this much money on shoes and have to compromise right out of the box doesn't seem right. I returned the first pair, and ordered a second with the same issue. I decided to trim the end of the insole down to see if that allows enough room for them to lay flat.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
I returned these, as they were too narrow, even in 2E width. If they fit you, I'm sure they're fine. I liked the feel and look of the materials, for what it's worth.
Ernesto,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
I've been a size 9 in NB shoes for almost 20 years and this is the first shoe where a 9 was too small. My toes were practically at the top. I suggest going a half-size larger if you can.
JJ,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
Looks good but not a good shoe for training/running.The mesh material gives little ankle support.Definetly a lifestyle shoe.
Grant,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
Size is right, cushion is soft and comfortable, but I don't think they are built to last. The whole sneaker seems a bit cheap to me, lower quality than some of the other styles.
Cepany,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
This may be one of the most comfortable pairs of shoes that I own. Unfortunately, after three months of mild regular use they are falling apart and look dingy.
While "alternatives" from other big brands are more expensive, the quality may be better. Too bad, they were super comfortable.
Nick's P,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I really wanted to like these shoes. I hate the fact that it has no tongue to the shoes. Maybe my feet are shaped different than most but I find these shoes extremely tight in the tongue area. The fact that there is no tongue to adjust the tightness just sucks because otherwise its a pretty comfortable shoe.
Bryan, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
The shoes are confortable on my left foot but feel loose on the right foot.
Vincent,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes are fantastic looking but very painful to be in for 8 or more hours. You must buy insoles for these shoes. I’m a 9.5 and my big toe has been very sore lately wearing these shoes. I would rather return these and save enough money to get the Ultraboosts by Addidas.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
The overall fit of this shoe is good, however the stitching of the side wrap (where the New Balance logo is) is oversized and not stitched well. Somewhat dissapointing.
Ds,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Eyelets for laces broke immediately upon trying on shoe. No detachable tongue so taking shoe on and off is difficult especially due to the fact the shoe runs small and narrow.
Amy,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Purchased online. Loved the green color, but sadly that was all. Shoe runs small and is difficult to put on due to nondetachable tongue. Loop that holds laces broke after trying to tie shoe after only the second time while trying on. Returning immediately.
Amy,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
They felt odd on my feet. The additional section around the laces feels weird. The shoe also reminded me of those water shoes you wear on the beach.
Bruce,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Much too narrow,could not put my foot into shoe
Would be better with wider opening and elastic laces so could work as a slipon
Where is the 5E that newcbalance used to havel
Anonymous, Zappos Customer,
0 found this review helpful.