Customer Reviews adidas Originals Kids Gazelle (Big Kid)

Ordered a size Uk1 trainers for daughter returning to school. Received the first pair and on the box and label it was size UK1 but on the tag inside the shoe it was only 13 (to small) Phoned to complain and got a replacement pair sent out. Received the second pair, also wrong size. On box and label size UK1 but the trainer is a size 2. Sent complaint online and not heard back. Poor, poor service to get this wrong twice and a month later still not resolved and had to purchase other school trainers for my daughter.

I have 15 pairs of Gazelles. I wanted my 2 year old to have some too but sadly the quality doesn't reach my expectations. For a toddler you need comfort and support. Sadly theses didmt appear to offer either. Very narrow too despite be ordering a size up from his true measured size. Disappointed as I really wanted my son to have some Gazelles like his dad. Returned for a refund, a process for which with Adidas to be fair is effortless for the customer. The experience does not put me off the brand.

I really like the look and style but unfortunately the sizing is a big bigger than a size 2 and unfortunately I've cut the tag off and used the shoes straight away without trying it on properly. I will now have to just give it away to a friend/family.

Great product terrible customer service - have left several emails and was not provided adequate resolution.