Customer Reviews UGG Lilou

This boot is cute, but a little tight in one spot on top. So be careful with your size!

Very soft. Will stretch fast. Not for narrow foot.

Love the boot, but could have something to hold the boot shut tighter by the tassel. But I love the boot.

I like that you can cuff the boot and the fringe is perfect to give it something extra.

Great style love the boot

I love the boots I have worn them almost every day. The top of the boots are rolling over what can I do? I wish I had bought thr shorter ones.

very warm, fit perfect, and pretty to boot with the dangles

I actually have it out for exchange and it is taking a bit too long for return.. Any way i can speed up the process?

I loved them when I first got them but the dangle metal part caused a dark black stain on both sides of my boots that I cannot get off.

Enjoy keeping my feet warm. Would love more arch support but a great product.

We received the product and after first wear the button came off. We have returned them and will exchange them for the same pair.

I tried to exchange my purchase and the procesding for exchanges took weeks so i never got my boots. The phone representative said later its always better to return and reorder to guarantee that you will get your size.

love the boot and the comfort, however the decorative button is making my boot turn a gray color underneath it, the top of the boots are are curling over and not staying straight up...this is frustrating as this is the reason why i returned the first pair i had

These were cute online and in person. However the stitched seam across the top of the foot was so tight I could hardly get my foot in. Once my foot was in, the seam was still very tight. I haven't had this issue before with other UGGs.

I bought these thinking that I would just wear them without folding them. I don't like the folded down look. After two wears, they fold down by themselves. Do not buy unless you like the last picture shown where they are folded over.

I have been an UGG customer for years, and I am generally happy and satisfied with my purchases, but my newest pair of boots deserve like 2 out of 5 stars. After wearing them in a rainy day, and only after about a month and have of having these boots, they look like a 3-4 year-old pair of boots; I cannot wear them anymore! my feet were wet when I took of my boots, and my toes were all brownish!

The shape was off, and not very much fur at all for the winter boot

I bought UGGS for my girlfriend for Christmas and the quality is not good. I'm really disappointed. By the 3rd use the keychain on the side started falling out. My gf had to wash them because the key chain on the of the boot stained. Not buying uggs again. If I could give them no stars I would. Really embarrassing that my gf had to tell me the uggs are falling apart within 3 days.

I love my uggs but during a rainy day my uggs got wet inside

A patch of fur came off and one of the chain accessories came off

Casual wear. Boot is thinner than the classic styles

Run big and aren't as nice as my classic bailey buttons

Wasn't happy with these uggs and returned them. The materials seemed inferior to my older uggs - stiffer suede and scratchy wool. They have changed the sizing, and the fit is smaller and more narrow. Sad.

My return process was a nightmare - I did not get all of the money or credit back from my purchase and the boots were too big. Customer service at Uggs was terrible, staff in the warehouse drop the ball too many times. I'm done with Uggs!