Customer Reviews UGG Classic Mini II

These particular boots are made for a petite person with very small ankles and feet

Nice cute boots but why are they so hard to get on? Once they are on they're nice but it's extremely hard to get your foot in even going a size up and forget putting on with socks !

Dusted Cocoa does not look BROWN! Looks like a brownish gray! Doesn't match the advertised photos from their social media or official website. Seems like every time I order a pair of shoes, there's an inconsistency with these boots

I didn't realize until afterwards but this is not the original ugg brand. The quality on these is not great. I had my original pair for over 15 years and they held up amazingly. These are stiff as cardboard and just not soft or luxurious. I will be reordering a pair from the original ugg 1974 brand. I suggest anyone reading this to do the same!

I have had more than 7 pairs of UGG boots for the last 10 years so I buy a new pair almost each year. This is my first time when I was dissatisfied with the quality, the stain appeared after a snowfall and it looks like low-quality leather paint. I know what stains on ugg shoes look like after moisture and this is not the case. When I submitted a complaint with the warranty office, they refused to help me because ugg shoes are not designed to be worn in the snow. " The limited 1 year warranty does not extend to damages or defects caused by water or accidental damage. It is understandable that our items are pre-treated to be water-repellant, however, they are not waterproof and should not be used in harsh weather such as storms. Please note that our warranty does also state that Accidental damage includes, but is not limited to, damage caused by pets, direct heat, food, arts and crafts supplies, inclement weather, natural phenomena, playground equipment, sharp objects, etc. " I am very disappointed with the service and will never buy from the manufacturer. Waste of money.

I don't like that these shoes have a white looking residue on both shoes. I did an exchange and the new ones have the white residue in a different area of both shoes. So I guess it's the suede material on the black shoes. I don't like that at all, I'm contemplating sending back for a refund.

This is the second time I'm trying to buy a pair of uggs online and it's the second time I'm getting delivered damaged shoes. The shipping box and the ugh box are fine, but the shoes are scratched up and looking dirty. UGG need to step up their quality control. Or if they can't offer the same quality shoes for online shopping then they shouldn't offer it. Returning this pair and never getting anything from ugg again.

The suede is very discolored and this seems to be a regular occurrence on all the boots.

My black boots arrived and you could see the opaque black, I thought it was normal and now they are white on the front and black on the back, I totally don't know what to do Ugg. I ordered them on November 24, 2024 and I have only used them a couple of times and now they look old.My black boots arrived and you could see the opaque black, I thought it was normal and now they are white on the front and black on the back, I totally don't know what to do Ugg. I ordered them on November 24, 2024 and I have only used them a couple of times and now they look old. UGG

Just don't buy the Antilope color. Doesn't look anything like the picture and customer service is not great. Will never purchase here again. Had to give a 1 star but in reality, it's a BIG FAT 0

Since Ugg has decided to make their boots uncomfortably TIGHT & NARROW over the past few years Why not sell WIDE WIDTH BOOTS?? Koolaburra (Uggs middle class artificial cousin) sells Wide Widths and they're always sold out!!