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Customer Reviews UGG Classic

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Rating Summmary:

8,094 total reviews
UGG Classic

Review Breakdown:

78%5Rated 5 stars out of 5

11%4Rated 4 stars out of 5

4%3Rated 3 stars out of 5

2%2Rated 2 stars out of 5

5%1Rated 1 star out of 5

Customer Fit Survey:

77%"Felt true to size"

92%"Felt true to width"

71%"Moderate arch support"

Additional Reviews

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Overall1Rated 1 star out of 5
Reviewed at UGG US
The boots are expensive and they don't fit. I spent time calling customer service and got disconnected and the size that I need is out of stock.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
If you have a high instep, do not purchase. Couldn't get my foot in the boot.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
can't get my foot into the top of the boot let alone the entire boot. way too small. will be returning these
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
The foot size is Women's 9 but the part you need to put your foot down is so narrow that the foot cannot get down into the boot. Do not recommend
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
My boots had stains
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
I wear them whenever I feel like it. This shoe looks like they are overlapping
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG
I purchased this boot in January and it has already gotten a hole to the front, which is very disappointing. I have had (and still do) Ugg boots for over eight+ years and not one of them have gotten a hole. The materials of this boot is very inferior in feel/touch and seem much thinner. Are we being given outlet quality products? I am outraged by this. When I invest in a product as Ugg I expect to get the same quality forever., because your prices have not changed. Or is there another reason your doing this.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
I have three pairs of Classics That have gotten old. I bought replaces and couldn't get my foot in at all. So I bought the Classic Mini and the width is much too narrow. The Bailey pair I bought in black was perfect. Returning this one and getting the same color in the Bailey style.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
After 2 months I haven't received my Ugg's yet!! This is ridiculous! I will never order from Ugg again!!!!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG
I bought my UGG i received it but it was too small. I Did the exchange from size 6 to size 7. Since then I never reviewed my product.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
The boots were to narrow I was unable to wear the boots I returned them a week or so ago.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Boot busted right on the seam. Won't be purchasing again.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Boot busted right other seam...had them only two days
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
No
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG
Ugg makes it very hard to return anything. CS is one person. I was on hold 30 minutes! They only want texts! Chat not manned. Some days the return dept is down, and nothing on the weekends. Ugg has stopped putting return labels in the orders. They won't send you a return label. Now you have to take it to the USPS with a code. I will never order from them again. The sizes are crazy. No half sizes. I couldn't even get my foot into the boot and it was the next largest size.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
This boot is impossible to get on. It was purchased for my teen granddaughter. Her foot and leg are very narrow. Will not purchase again.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Idk if my boot has some kind of malfunction or what but my black pair I can not get my foot in pass the ankle part! My blue ones aren't like this and honesty trying to avoid the returning hassle
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This shoe didn't fit me at all which is strange b/c i wear size 10 and I couldn't even get it over my foot.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought these for my daughter and she could only get one foot in because with the other one was too tight. Will have to return.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
I have been purchasing uggs since 2006. Over the years there has been a gradual quality decline in their products and therefore their longevity. I have pairs from 2006 still in good condition and pairs bought in 2020 that have lasted less than a year. Quality is so poor on these I will be returning. You can see the backing on the fur it's so sparse.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I couldn't even get my foot in the boot all the way. They ankle was too small and the way the stitching was would not allow my foot to fit in the boot.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
it’s as if the boots don’t want to be worn. I got a size 11 & I couldn’t even get half of my foot into the opening. I wear a size 10 in women’s any time I buy Uggs I always get 10 this time I sized up bc of the shortness and still couldn’t even get it to fit
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
sized poorly too tight on arch making impossible to get on my foot.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG
I am really sorry to write yet another poor review. I received my boots super quick and then upon trying them on, one of them fit bigger/looser than the other. I promptly returned, only for them to send me THE EXACT SAME FREAKING PAIR OF BOOTS. Like seriously?! This is either the same boots they sent me before, or their ENTIRE batch of black mini II boots are poorly made. I buy new UGGS almost every year as they are my favorite winter shoe and I have NEVER had this problem... now I am starting to doubt the brand all together. This is highly disappointing. I have never had this issue before and honestly will tell everyone about this bad experience. GOOD LUCK RIPPING OFF MORE CUSTOMERS.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
These were extremely hard to put on for a bigger foot , not true to size . Very unsatisfied
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0 found this review helpful.

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