Customer Reviews UGG Classic Mini II

Hi! I love the color but the right boot is stretched more than the left one. You can visual see it sit off my ankle more. Would love to exchange to have a correct size.

Hi! I have a pair of black Uggs and light brown Uggs from 2021 and 2022. The minis are my favorite, BECAUSE they're a little tricky to go on they are super cozy on the ankle and keep your feet warm, so I buy a new pair every 2 ish years because the old ones start to get loose and not as cozy. I just received my new Ugg minis in Carabou.. they're huge. The ankle part is super wide now and unflattering. They look so cheap. These used to look cute with leggings since they were so secure and cozy on the ankle but now they're a disaster. This sucks I looooved my Ugg minis. Back they go :( I'm a size 8.5 in women's usually but always get a size 8 in Uggs so I size down.. however these literally look like HUGE as if I got a size 10. RIP old quality Uggs

The color of this boot was disappointing. It appears more light than the true darker cognac brown color that I have been accustomed to in the past. I have been buying uggs since 2007 and just sad that this color is not what it used to be.

The antipope color does not look like what is shown in the picture on the website. It is much more green in person. Boots are comfortable but just not the color I was expecting based on the pictures.

I love the new color, and the cute short style. HOWEVER I do not know why but UGG is not the same as it used be. Had I not ordered from this site, I would think i received fake uggs. The fur, sole, and fit are extremely cheap feeling. I am disappointed in the quality and price. Obviously UGGs are expensive and I spent my well earned money to purchase these boots and am extremely disappointed. I own 3 other pairs of UGG products and non of them feel this cheap. Please do better UGG!

I purchased a pair a year ago and got a hole where the Ugg tag is on the ankle within a month. It's not that noticable so it was disappointing but still wearable. I didn't bother returning. I pulled my boots out to wear again this year and I got another hole on the side of foot! I wear these boots lightly. It's a let down that these didn't last a full season. I have a pair of Uggs from 20 years ago, they were worn 1000x more (in snow and rain) and lasted the test of time. The quality has definitely gones down hill.

I've had uggs for years, the ones I've been purchasing lately has poor quality. They're much thinner. They also have been running big? I usually size down on my uggs since they stretch. I'm normally a size 7.5 so I ordered a 7 and they're falling off my feet as I walk. I had to exchange them for a size 6. This is the second pair I ordered in a 7 that were too big. My first pair of minis I had a difficult time getting on but as I wore them they started to stretch around the entrance of the shoe and fit perfect. Those were my favorite however they wore out so quickly. These past two pairs were huge and super thin! It seems Like companies have been cutting corners in any possible area that they can. I would size down

I thought my boot was gonna be brown and it was a light green color

This boot is typical great ugg quality and coziness, but the color is SO OFF. Antilope looks brown in the photos but when it came in the mail it was green!

I ordered these after seeing a friend with them. They seemed brown ish and really pretty. I ordered the same Antilope color and they were super green. I have seen reviews say some looked that way. So I exchanged them for the same color. The new ones also look green.

The color is more of an olive green tone to an darker algal bloom. It looks nothing like the picture ( a nice brown). Pretty disappointed that uggs can't even use a good picture for such an expensive shoe. It is comfortable and true to size but I returned it cause the color is ugly.

Uggs came damaged in a wet box the boots were also wet. I would have loved to have received a non damaged boot. Other than that I love how bright they are.

Although they are very cute and comfy, I wore them when it was sprinkling outside and the water stained white this was after I sprayed them with UGG protection spray. I am very disappointed they look gray now and no longer black I don't know why the quality has changed this much!

I got these as a gift for Christmas gift from my family. I started wearing them when came back to college 2 weeks ago and have only worn them 4 times!! I just looked at them when cleaning my space and noticed that they are already damaged!!! Both the front toes and heels of the bottom of each boot show wear and tear. It looks like it's peeling off and eroding away. I am super careful with my uggs and have never seen this with any past pairs I have received over the years. I am very disappointed. If I could post pictures I would

I always buy the same size and it fits snug . With this purchase I feel like I could have sized down .

I ordered these for Xmas received them in red and can't get In them all my other boots are short classic or Bailey bow I order my size 8 they fit perfectly I ordered the mini short I can get in the opening why is that I love my uggs but I have to take theses back I hate it a waste of time and money

I really loved these boots, but they ended up disappointing me. I am a size 7 in UGG boots and ordered this size. The boot itself fits great, but the hole to get your foot into is too tight. I needed to pull on the loop to put the shoes on. This ended up tearing on one of the boots and all the fur was coming out after a few months of wearing. I sized up in hopes of it helping my issue of getting my foot into the boot, but they are now too big. They need to make half sizes, make the opening larger, and use better material so that they do not rip. The quality is just not what it used to be.

I never write reviews (much less contact customer service) but this time I had to. I've purchased this boot many times over the years, usually one pair every two years or so, so I would consider myself a long time customer. This time, as soon as I took the boots out of the box, the quality was noticeably different. The fur on both the inside ankle portion of the boot as well as the foot bed is much less plush. The texture of the fur is different as well, feeling much thinner and less full overall. Unfortunately, the reduction in fur is so significant in my particular pair that the boot is actually uncomfortable to walk in and the foot bed feels hard underneath my heel. If you've ever worn a brand new pair of Uggs, you'd know the first time out of the box they usually feel like walking on a cloud! I contacted customer service and was told I could "send the pair in to have them evaluated under warranty" and that if they were deemed "defective" I would receive a refund? I just purchased them less than 30 days ago. They've never been worn outside. I'm very disappointed in the apparent change in boot quality and customer care. I definitely won't buy another pair from the Ugg website, I would prefer to take a look at them in store if I choose to try again.

Disappointed in quality and overpriced. Will be switching to a different brand.

I ordered Smoke Plume and when it arrived the color looked nothing like it did on the website. There are no hints of brown in it and it looks mostly grey-ish/green. Will be having to return

I bough the exact same pair of Uggs in the same color about 3 years ago, and they are my favorite and have held up so well. I decided to get my mom a pair, but when they arrived there was a noticeable difference in the quality of the boots. They are just not made the same way anymore - flimsy and not worth the price tag at this point. So sad

Extremely disappointed that these are a light grey instead of what was advertised. There is NO hint of brown at all!! Still comfortable, as always. Definitely returning.

Very difficult to clean. I can see all water drops of the boots. All snow stain hard to be removed. Stiches/sewing easy to broke.

I haven't bought a new pair of Ugg's for 6yrs. I've bought kookaburra bear paw and pre loved uggs. I live in a cold climate and knew my Ugg's had kept my feet warmer than anything else. So I bought a new pair for my birthday. Should have read the details because they are no longer made with sheepskin. The fur is not warm at all and no where as thick as it used to be. My feet were cold inside. I compared them to the bear paw and they are basically the same. So I ask with microfiber what am I paying for? I can't justify this price for the quality. Sad

I ordered the smoke plume thinking they'd be a cool brown color with a hint of grey. This was not the case. You may as well should just buy the grey uggs because they are 100% grey. Exchanging for Caribou, hopefully that color online will be similar to the color in person. So disappointed because I love the smoke plume color online.