Customer Reviews Samsonite Neopulse 20" Spinner

Great quality luggage; however, the metallic silver bag is NOT silver. It has a blue tint. Misleading color on the website.

Great suitcase at first. I bought it to have a long lasting piece of luggage to replace my cheap cloth carry-ons. My wife and I each bought one. Both have broken in under a year. The handle of one got jammed and will not retract. The other had the outside case crack. The warranty covered the handle but not the crack. The warranty sounds great at 10 years, but how is the "durable" casing not covered?!?! Do not waste your money or fall for the warranty claims!