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Customer Reviews New Balance W990v4

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Rating Summmary:

466 total reviews

Review Breakdown:

67%5Rated 5 stars out of 5

15%4Rated 4 stars out of 5

7%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

5%1Rated 1 star out of 5

Customer Fit Survey:

88%"Felt true to size"

92%"Felt true to width"

70%"Moderate arch support"

Additional Reviews

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Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I love the color/style...but the right shoe will not stop squeaking. I use orthotics and haven’t had this problem before. I am getting a headache every time I wear the shoes. It’s only the right shoe. Thanks
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have worn New Balance for many years. They were very comfortable and loved that I can get them in narrow width. Then each pair had less and less arch support so I could not wear them. Decided to give them another try and again almost no arch support. Otherwise the shoes fit well and would be very comfortable. I can't justify paying $170 for shoes and then having to buy an orthotic to make them wearable. So sorry but they have to go back.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I am an RN and bought these to wear to work. I have been a loyal New Balance customer for years as I have long, narrow feet. My shoes usually provide great support for 6 months. With these shoes I began to have lower back pain after 2 months. I added an orthotic and managed to get one more month of wear. Am switching to Brooks in hopes of finding shoes worth the $$.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I usually like NB and was excited to finally see new colors. But---I didn't like the color at all once I got it. I hated how it looked on my foot and other reviewers are right about the tongue of the shoe being unusually puffy. I returned them. I think NB can do better to make a shoe with arch support with a little more style. I went to the Asics Gel Kayano 25. Loved them from the instant I put them on.
I'd also recommend:
Asics Gel Kayano 25
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Ever since my foot doctor told me to wear the New Balance 900 series, its the only sneaker I wear. However these are going back because the tongue is huge and rubs against my ankle.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Too heavy.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Size is good but it needs arch support and cushioning
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I really don't see what all the hype is about this shoe. I have been wearing these for about 3 months now and they are not the most comfortable shoe. I can't wait to take them off! For starters they look huge on my feet. I wear a 7 1/2. There is almost too much padding on the top of the shoe and not enough cushion on the bottom. They make my heels hurt. Why should I have to pay for another orthotic when I paid so much for the shoes to begin with? They also make my feet hot probably because there is so much padding on top of the shoe. Why is this needed? I don't mind paying for a pair of shoes that are worth it but in my opinion these just are not and I won't be buying these ever again.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I bought these after a bad leg break and subsequent surgeries. I was in PT for months. Just starting to get back to working out. I bought these because they were recommended by NB for people needing good support, and mostly because they were leather and not the wimpy, sad excuse for an upper shoes that comprise most of the running shoe market. I was a serious (6:15 miles for at least 10 miles at high elevations) runner for decades. So I have owned many running shoes. The cushion in the heel is nearly non-existent. It's absolutely horrible. The arch support is pretty short. And they make my toes go numb after 30 minutes or so of intense cardio, no matter how Ioose I make the laces. Just a poorly designed shoe. I definitely wear between a 7.5 and an 8 in womens (never larger than an 8). And these are pushing it. So sad for the price. Its seems no one can make a decent running shoe anymore. I have owned New Balance for decades. This might be the end of my relationship with them.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
These are a very nice sneaker, but not much padding or cushion. I was hoping for more due to heel issues that i have. Nice looking, but i'd like more cushioning overall.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Shoe was a little wider than I expected and with a high arch did not feel there was any support there
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
my fifth pair of new balance and third of this style. sizing has definitely changed, so very wide and a half size larger. less arch support than others. expensive and not worth the money.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This is a great shoe, EXCEPT that after only a couple of months my toe wears through the mesh. I would love this shoe if New Balance extended the leather so it would cover the big toe. I have purchased two of these, but this model is a waste of my money for only 2 months wear.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This shoe was too small in length and width. I thought I would like the neutral color, but there is no excitement with this gray. I am going to go back to Asic's Cummulus
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Sadly, I have to return theses sneakers. For the price of $164.00 I expected a comfortable supportive sneaker. Not so much. Very uncomfortable and no arch support at all.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I bought a pair of these shoes and wore them for about 3 months. At first I was pleased with the appearance, fit and comfort of these shoes. I have arthritis and plantar fascitis and they came highly recommended. I have been wearing them to work in a library nearly every day. Now they have a hole in the toe. These shoes are not inexpensive. I expected them to last longer at that price and with relatively gentle use. The salesperson told me they would last at least 6 months. I am so disappointed.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Bought second pair of 990v4. Love the first pr. Second pair r too tight! But only one shoe. Will be returning them.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Have had the shoes for a very long time and have never been able to wear them. They are weirdly uncomfortable. Should have sent back when I had a chance. The New Balance I bought before are perfect and I wear them daily.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Very wide in the toe and a heavier shoe than I am looking for. Will return.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I'm very disappointed. At a premium price and being made in America I expected more in terms of comfort and quality. I found them to run narrow, with a stiff unyielding upper, not much padding around the ankles and heels, and very little cushioning. In addition, where the tongue attaches to the inside of the shoes the tongues were unfinished crumpled blobs of rough fabric and foam that rubbed the tops of my feet. I can't send these overpriced uncomfortable shoes back soon enough. Thank goodness for Zappos excellent return policy.
I'd also recommend:
Brooks
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
This show was just too tight for my 5 EE foot.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I don't know. I can't seem to enjoy the "New Balance Kool-Aid" as much as others I suppose. I've been searching endlessly for my difficult feet. I have high arches, high insteps, wide feet and that's on a normal day. Now I've got the added pleasure of severe plantar fasciitis and insertional Achilles tendinitis. I supinate - no surprise there. So thank goodness for Zappos, although UPS must be tired of coming to my house. I've ordered about 15-20 different pairs shoes/boots through Zappos. New Balance shoes run 1/2 size larger for me and the wide's are sufficiently wide. But there is no cushion. I've searched my foot type on google and these were one of the models that popped up. No go for me. Too uncomfortable. Thank you Zappos for being my personal in-home shoe store as the search continues. BTW, I've tried 4 different models of New Balance shoes - they were the LEAST cushioned shoe for me.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
these sneakers are not good... I only wore them 3 times and they are literally useless...the suede on the back shrinks, pulling in the heel portion of the shoe. The plastic piece within the shoe then cuts into the heel; so after my standard 5 mile run, I had quarter-size red welts on both heels, and a lot of unnecessary pain. Bad design, bad choice of materials. I am throwing them out-- can't even donate them as I feel they are not even worth donating due to the discomfort and blisters they cause.
I'd also recommend:
i used to buy new balance exclusively, but now use other brands such as ASICS.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I am disappointed with this shoe. I was looking for a running shoe to do agility with my dogs and I thought these would be great. They had the motion control my podiatrist recommended. These shoes are so heavy that I feel I am walking in army boots. They also are not very soft to walk in. They need a padded insole insert or something to feel more comfortable. They are very expensive also. Usually when I wear athletic shoes I don't even notice the shoes because they are so comfortable. I certainly notice these shoes and comfort is not a word I would use.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Ok. This is my 3rd pair. Different color each. First two pair are fine. This last pair...NOT. Comfort and fit same as others, BUT this pair CREAKS TO HIGH HEAVEN!! Not squeak, CREAK! Both shoes! And the more I walk in them, the more they CREAK! Really, really, disappointed. Can't send back because when I returned a pair of shoes I'd ordered for my husband, I used the box this pair came in for extra padding in the big box. Ay yi yi. So very disappointed. CREAK, CREAK, CREAK :(
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0 found this review helpful.

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