Customer Reviews New Balance WW928v2

I love the shoes, but the right shoe is definitely defective. Inside stitching at the first lacing hole is lumpy and will never be comfortable. Left shoe is perfect.

Purchased 928 ver 2 from zappos and tried on at new balance store. NO WAY ARE THESE ANYWHERE THE SAME SUPPORT WALKER as previous 928 of which I have had 926, 927 & 928 over the years. These are made cheaper with a tight vamp that does not correlate with the wide toe box- an obvious design flaw. Poor insole. Shorter heel box so orthotics don't fit in as well. Overall trying to skimp on construction. Shame on you New Balance for stooping below your company mantra.

Since the NB928 has been replaced by the NB928V2, I am unable to wear this shoe. It is made different and hurts the top of my foot. I actually had a bruise on my foot because I kept thinking that I just needed to break it it. I finally realized that it was not for me. I had worn the NB928 for years because they worked for my inserts and foot problems. I am searching for a shoe that will work for me now.

I have severe pronation, flat feet, and am dealing with posterior tibial tendonitis with my left foot. The podiatrist prescribed custom full-length orthotics and recommended New Balance 928 as a "temporary shoe" while I work on treating my painful tendonitis. I have only been wearing these shoes for a few days with my orthotics but I felt relief the first day I wore them. The orthotics fit in them perfectly (removed the insole), although I had given my podiatrist the insole before he made the orthotics so that he could make sure the orthotics would fit in this shoe. I am in my early 30's and prior to being diagnosed with tendonitis, I typically wore "cute" dress shoes to work, but those days are now over! These shoes are pretty heavy, and not particularly attractive or stylish but they're a lot better looking than other options for stability shoes with motion control. I got these in plain black to wear to work, and they don't stand out too much as long as I wear black pants. The darker color also helps diminish how clunky they look. Overall, they seem to be helping with my feet issues. The tongue does seem sort of short and can be uncomfortable sometimes. If you are familiar with the original 928, this newer version (928v2) is narrower in width than the original. I recommend you order the same shoe size in this version, but do go up one width size; I fit a 6.5 B (Standard) in the original 928 and a 6.5 D (Wide) in this version (928v2). I do have slightly wide feet. I cannot comment more on the differences between the original and this newer version since I only tried on the original version and did not purchase them since the store did not have the color I wanted.

This shoe is narrow through the middle. Arch is uncomfortable, and the shoe has a high area opposite the arch. Very uncomfortable.

The 928v2 walking shoe is comfortable, but not as supporting as the 927. Wish New Balance did not change. "if it aint broke, don't try to fix it"

This shoe makes a huge difference in my ability to walk and my pain level with my osteoarthritic knee. I had reached a point where a short walk was terribly painful. Many other orthopedic shoes that I had tried did not help. I did go up 1/2 size from my measured size. This, combined with a wide width instead of a medium, gives me lots of wiggle room in the toe box, great arch support, and comfortable, non-restrictive fit. The shoe is breathable and has room for my thicker diabetic socks. The thick, substantial sole really absorbs shock well and makes me feel more secure on uneven pavement. I can walk much further now and have much less pain. Great shoe. Please keep it available always!

I love this brand due to having bad ankles it's the only one that makes me fills like I'm normal again it fits my ankles braces I've been purchasing these for about 3 years sometimes hard to find.

I like v2 much better then v1. They made the soul smooth, so you don't rock back and forth like you did in v1. The boot box is wide and deep. I wear my orthotics in them and they fit. I am very happy that they improved the 928 because I really didn't like the 928 v1, when they first changed from the 927.

I love these shoes. They offer great airflow. They fit true to size and are nice and wide. I still have to wear my arch support, but would have to in any shoe.

I am someone who did NOT like the old 928's. They were uncomfortable in several ways. These new 928 V2's, on the other hand are fabulous. I wear custom orthotics but it even appears that the footbed has been uppgraded to be cushier. These are less clunky that the former version too. I have them in white & black and wear them everyday -- I am still recovering from major foot surgery on both feet and these are the only shoes I can wear right now. I wore a 10 1/2 4E in the former version. Now I'm wearing an 11 2E. They are probably a little long but I love them anyway. The toe box is nice & wide, the heel drop is just the way I like it, and the hint of a forefoot rocker sole really works for me. Thanks, New Balance -- you saved my life!

The outside style has changed. It still fits just like the 928 version. I am pleased.

I bought the shoes as a gift and the recipient initially gave me the wrong size. Not to worry. I contacted Zappos and was given instructions on how to return the shoes. I did and the correct pair arrived within 2 days. Everyone is happy!

Very happy with this shoe and support. With plantar fasciitis and two surgeries on one foot, this shoe is really helping me. I am now Abe to walk and stand a bit longer than prior to when I had these shoes.

I walk with a 30 lb weight vest and even with the extra weight , I get good support with these shoes. I have found, most NB shoes fit me well,

I am a woman with large feet, shoe size 12. Most sites only offer this size in a wide width, my feet are narrow. New Balance offers my size and I have only purchased New Balance tennis shoes for many years. They're made of leather here in the USA and the fit is great.

These are absolutely perfect for my feet. I have wide feet and bunions and these shoes are excellent. There is plenty of room in the toe box and great support. I ordered three other similar shoes and knew the New Balance were keepers the minute I put them on. My orthotic inserts fit perfectly.

This shoe fits great and is very comfortable. I had ordered the 813 prior to this and it was too short and stiff and uncomfortable. I wear custom orthotics and was able to easily slip them in and wear the shoes right away. Kudos to Zappos for great customer service with the return and re-order.

I have collapsed arches and severe pronation. This shoe will not cure my problems, but is the best shoe I have found to deal with them, using my own orthotics.

I agree, with previous comments, they never should have changed, at first I thought my foot had changed. Right now I am having problems finding shoes wide enough at the toes.

Just read the review from another customer. She is right - I just thought it was me. The top lace area of the right shoe seems defective. It is lumpy and cut into my ankle.

Definitely more narrow than the original 928. I bought my regular size in a wide width, and so far it is ok. The arch support isn't quite as good.

Plenty of room and support. My orthotic fits well, however difficult to remove because of the deep footbed and stiff leather. Shoe seems to break down after about six months, but I think that is relatively normal for a shoe I wear daily.

When I first wore the shoes, (I bought the Wide this time) the out- side part of my feet hurt, and it rubbed the inside of my ankle. I thought I was going to have to return the shoes. Then, I put in the orthotics that my podiatrist had made for me years ago, which were in my older 928's, and the problem went away. I have flat feet, and now with the orthotics in, all is well. I am so delighted as I have not been able to wear tennis shoes for some time, due to them being uncomfortable.