Customer Reviews Sanuk TKO

The side of my shoe already ripped only had them for 3 weeks worn about 5 times

Too narrow for my feet. Trying to stretch it out. Looks stylish.

I found that the inside of the shoe is painful to the top of the foot.... on both shoes... It appears to be coming from the location where the tongue and the flap with the lace grommets meet...I expected more from this manufacturer...

Sharp stitching on inside right of right foot

*I cannot speak on behalf of how the shoe fits, as this was supposed to be a gift. I am disappointed with how incorrectly portrayed the actual item color is vs. on the website (and I did view on multiple devices). The website shows black center with a lighter gray toe and heel. After receiving the first pair, and thinking they were defective in dye, I have now received the second pair and can confidently say that the shoes you WILL receive are a black center with a weird brownish-black toe and heel. They are atrocious. Sanuk's customer service by email is embarrassingly poor and slow. I started dealing with them beginning of November, so before holiday madhouse. I'm convinced the pony express is delivering the replies. It took more than two weeks for them to resolve my exchange. When I finally received the first reply, the responder hadn't bothered to read my email and sent the wrong blanket response. It wasn't until AFTER I completed the satisfaction survey that I had gotten a response from both the survey and what I'm guessing is their return/exchange department. If it wasn't for the fact that I'm trying to replace the awful-looking original Sanuk shoe, I would avoid this company completely.

I purchased these shoes in December and wore them casually for two months; both shoes started to separate at the sole from the rest of the fabric. Sanuk kindly replaced them for another pair; however, the same thing is happening on one of the shoes. I will wear other Sanuk products, just not TKO.

I wanted to love these shoes but a slight hard spot in the lining rubs on my bare foot which has chafed away skin and resulted in bleeding. I admittedly have soft skin but I am a little surprised at the hardness of the lining given that the fabric-like material. Otherwise, it's a great shoe. Versatile and stylish.

Despite the bad experience, I will be back

I've had at least 3 or 4 pairs of Sanuk shoes. The durability just isn't there. If you wear these a few times a week it might be fine but as an everyday shoe they fall apart in 3-5 months like clockwork.