Customer Reviews ECCO Soft 7 Sneaker

These shoes are just okay -- not particularly comfortable.

The junction where the toe piece is sewn to the side flaps is lumpy and rubs my toes.

I'm a size 8US. I bought both the 7-7.5 and 8-8.5. Neither fit my foot. The smaller was very narrow. Unfortunately returned both. Cute style. Went with Taos instead.

Shoe is way too stiff and not very comfortable out of the box

I echo many of the other reviewers. I discovered soft 7 early in Pandemic when more informality was ok in the workplace. These shoes were soooo comfortable with no break-in and cute, as well. I got plenty of compliments! I bought 5 pairs over the next couple of years ending I think in late 2021. Didn’t need any more until this last pair in Indigo, It has a narrower toe box and pinched my big toe on my dominant right foot. I am as disappointed as many of these reviewers. Please fix this Ecco!! You had a winning shoe in the past and we notice the difference. FYI I am skinny with an average width foot, I did not give comfort 4 stars as this says. More like 3 .

This would have been my 3rd pair of the Soft 7 but the bronze fit very differently from my other 2 pairs (white and black). The toe box was wide enough but not high enough so my toes ended up squished from the top. Support was great as always. Unfortunately returning but the Zappos return policy is great and so easy.

I like the Ecco brand and colors that are offered (I ordered the rose) however these shoes seemed to be cut a little narrow in the toe box. I have a slightly wide left foot, so these just didn't work for me. The nubuck material is nice and has a better look than an athletic shoe which is what I mostly wear--and I'm tired of. I don't care for the Ecco laces, for some reason they are stiff and hard to manage, this seems the case in all of their shoes like this. Yes, they can be replaced but as a consumer, I don't think I should have to. Because of the fit I returned them.

great leather and great color--problem for me was the shoe fit too tightly and when I removed the insole as suggested, althought the fit was better, there was not enough support

Leather was not as soft as the previous version of this model, pinched where the forefoot flexes. I had to return.

This shoe was unlike other Ecco sneakers I have worn. It was tough to get on.

Loved the style and color but they are very stiff and no cushioning and my heel slips. I tried an inner sole but that made the slipping worse. I was buying these for a trip but cannot imagine walking around in these all day.

Ugly! Leather looks plastic and white is yellowish looking. For this kind of money shoe should be attractive not just comfortable.

Unfortunately, the shoes I received were damaged. The box arrived broken and the sides of the soles were all yellow and discolored. I tried the shoes on anyway to see if a replacement would work. I usually wear a 10 to 10.5 so I ordered that size. The length seemed appropriate but the width on the front half of my foot was tight. I do not have a wide foot. The shoes were quite uncomfortable and the grommets for the laces were digging in to my instep. I am returning.

I have bought this same shoe in other colors and loved them. But sadly the navy pair felt rough and uncomfortable.

I am usually 8.5 M. I orders 9-9.5 M and it felt so tight and uncomfortable. The leather was not soft at all.

This is NOT the same shoe as before. I ordered my 3rd pair, as my 2nd pair was looking a little worn. My first 2 pair were comfortable right out of the box. This one is too tight in weird places, most notably across the forefoot where Ecco has decided to add a seam, rather than the flat leather piece. It did not occur to me to read the reviews before ordering, as I THOUGHT I was ordering the same shoe. It seems that Ecco has just shaved a little off here and there, most likely to save money in the long run. But it makes an uncomfortable fit for loyal customers of this shoe. The next size up is too big, so I guess I will stick some shoe stretchers in for a couple of weeks and see how it goes. I will definitely reconsider before ordering this shoe again.

Love the shoe but way to stiff and too short for size. Company needs half sizes.

Unfortunately the shoe already had a significant scuff mark on it. I didn’t even try it on.

This shoe is difficult for someone who wears a size 8.5. It runs in a size 8-8.5 and the next size up is 9-9.5. In other words, if your size is 8.5 one shoe will be a little too small and the next size up will be a little too large. I ordered the 8-8.5 and it would probably have been more comfortable in the 9-9.5 with an insole to take up the extra sizing. Unfortunately I wore the shoes trying to break them in and cannot return them. The style is good looking but soft is not the word I'd use to describe these shoes. The leather is stiff and they have some sort of bonded synthetic fabric inside that makes them difficult to mold to the shape of the foot. Though I have several pairs of Ecco shoes that I bought years ago these shoes are not of the same quality leather. In sum, disappointing.

Too small for my normal 9.5 feet

Leather was really stiff and that fact combined with the lowish heel height made them uncomfortable and I wasn't sure if they would break in without a lot of effort. Really cute shoe, though.

Disappointing how small these feel both length and width. I didn't believe ordering a bigger size would solve the width issue.

Good quality

I purchase these in the same size in black and then ordered the same size in blue. I couldn't get my foot in the sneaker. I'm so disappointed because the black sneaker is the most comfortable sneaker I've worn. It say 10-10 1/2 on the box but the shoe says only 10. So inconstant!!