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Customer Reviews ECCO Soft 7 Sneaker

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Rating Summmary:

1,790 total reviews
ECCO Soft 7 Sneaker

Review Breakdown:

55%5Rated 5 stars out of 5

17%4Rated 4 stars out of 5

16%3Rated 3 stars out of 5

6%2Rated 2 stars out of 5

5%1Rated 1 star out of 5

Customer Fit Survey:

78%"Felt true to size"

84%"Felt true to width"

79%"Moderate arch support"

Additional Reviews

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Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Love the color but not sure I'll keep them. I thought they would be smooth leather but they're the nubuck kind in a light color so I think I would be constantly cleaning them.
I'd also recommend:
Taos, Merrill
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I had these shoes previously and loved them. I ordered a larger size this time and the heel is slipping. It's not because the shoes are too big, they don't seem to go up as high on my heel as the older pair of shoes.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
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Poor SupportGreat Support
The tongue of the shoe rubs against my skin, so I cannot wear it without socks. The arch hits me on the heel.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
They were a little tight across my instep.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Cute shoe, did not work for me.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Good quality.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Cute shoe but the stitching across the toe area pinched my little toes across the top of the shoe. I have never had this problem before. Sadly must return.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Be aware that they squeak loudly when walking on uncarpeted floors.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I needed to replace an older pair of Eccos that I loved. That has proved to be difficult. Purchased a leather pair and they were too small. Purchased this pair of suede, and while they fit and were comfortable, they made a squeaking sound that seemed to come from the area under the laces. I'm not spending $160 on shoes that squeak.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I have a very standard size 9 foot, and even though these are listed as 9-9.5, they are tight. I have found this true of other ECCO shoes. I'm going to keep them, but they will take some breaking in. I wouldn't call them soft.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
Loved the style. They do run a little narrow but looks great as a dress sneaker.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Cute but narrow. Which I guess is the European sizing. I'd order a wide if you want to be really comfortable and have room for socks.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
These are lovely looking shoes, but the toe box felt too tight on my feet.
I'd also recommend:
Altras
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
The material of the shoe is hard, but it just tells me it’s good quality and once I broke it in, the shoes felt comfortable.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
A bit too snug and the arch support wasn't enough.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I have owned and loved several pairs of Women's Ecco Soft 7 sneakers. However, the last 3 that I purchased through Zappos all have a much lower quality leather and are just not comfortable. I contacted Ecco directly and they said that is just standard variation due to different manufacturers. Unfortunately, that seems to mean that some of the same style/model sneakers are just not anywhere as comfortable as others. Very disappointing because the previous more comfortable versions have been lifesavers for someone like me who has had multiple foot surgeries.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I have had my white leather Soft 7s for about five years now. Love the fit and classic style. I have very high arches, and find these almost offer enough support — my feet do get tired after a lot of walking. My main objection is that they are not a true white, more of an off-white. The laces especially have a yellowish cast, which makes the whole look kind of dingy. For this reason, I recently replaced them with a different brand, Cariuma, which is heavier and did not offer significantly better arch support, but is a brighter white. Fingers crossed I get as much use from them as I have the Soft 7s.
I'd also recommend:
Cariuma, Vionic
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I was looking for a pair of white sneakers and I really liked these. They looked terrific on and were exactly what I wanted. Unfortunately, they were a tiny bit too narrow for my size 10 medium width feet. This is often the case for me with Ecco shoes. But I find that the fit varies throughout the various colors, so I might have found a pair that actually fit if I had tried other colors, but I wanted white. I also don't feel that they were at all "soft," and don't get the name. The leather was rather hard and the interior of the shoe felt particularly hard in the upper part beneath where the grommets are located. I tried loosening the laces as much as possible, and that did help some, but the shoes still pressed on my feet enough to feel uncomfortable after a short time. The footbed was comfortable. I did try replacing it with the thinner Superfeet Carbon insole with arch support and that gave me more room, but the shoe somehow didn't feel right on so in the end I regretfully sent them back.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes are really cute, but there was a hard lump or seam that pressed painfully onto my big toe joint in the left shoe. I also think they're probably just a tiny bit too narrow - something I often have a problem with in Ecco shoes. I bought the white ones and was surprised that they were almost a cool, blue gray rather than the white I was expecting. But because I liked them so much, I decided to try again, so I re-ordered them hoping I would get a pair without the lump. The second pair came and the lump was in a slightly different spot and didn't bother me. I was also really surprised that the color (again ordered in white) was completely different. This time they were a really pretty, soft, creamy white with no hint of blue or gray. Yay! But, the eyelets on the left shoe don't quite line up with each other while the eyelets on the right shoe are fine. Boo! This really bothers me because at this price point the shoes should not be defective. Actually, at any price point whatever you're buying should not be defective! What happened to quality control? Terrible.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Love ECCO shoes. This one does run large but I'm not sure the size down would fit. Had to return.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I’ve purchased this Ecco shoe before but this size 9 fit smaller in length. The leather was the usual good quality and the brown (nice color) was darker in than appeared online. Sorry to have to return them.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Runs NarrowRuns Wide
Poor SupportGreat Support
I wanted to like these. I purchased a size 42 which is an 11 to 11.5. I normally wear athletic shoes in a 10.5 to 11. The length was ok, but they ran narrow on my medium bony feet. They also slipped on my heels, maybe because the size was too big, but if I had gone down a size, they really would have been narrow. There was a bit of an arch support. Beautiful well made shoes, just not for my feet.
I'd also recommend:
Mizuno, Asics, Arcopedico, Naot, SAS
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Shoe laces they came with are too short! Can't tie a bow.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Super cute shoes. They run a touch big. I’m a solid 8.5 but the 8/8.5 is a bit big. I recommend sizing down.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Unlike their golf shoes, these sneakers run small. Very cute, so I am trying a size up.
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0 found this review helpful.

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