Customer Reviews ECCO Soft 7 Sneaker
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1811
1,811 total reviews
Review Breakdown:
54%5Rated 5 stars out of 5
17%4Rated 4 stars out of 5
17%3Rated 3 stars out of 5
6%2Rated 2 stars out of 5
5%1Rated 1 star out of 5
Customer Fit Survey:
78%"Felt true to size"
84%"Felt true to width"
79%"Moderate arch support"
Additional Reviews
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Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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The vanilla color looks slightly pink in the color but in reality it’s more like a dark cream color, so that disappointed me. I have a slightly wide foot and this felt too narrow for me so going back.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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I love these ECCO shoes but the shoelaces that comes with them does not slide easily and makes tightening them a challenge.
Laura, Zappos Customer,
2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
Tight toebox. I have narrow feet usually and don't have issues with but. But the stitching on the inside and narrow width hurt my pink toes so bad. I am going to try the same size in the mens version and see if that helps. wanted to like these shoes so bad.
Jeanette, Zappos Customer,
2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
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Leather is stiff and would require long breakin period. I thought the leather would be soft.
B, Zappos Customer,
2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Very attractive sneakers, but the leather was stiff and the seams bothered me. Reluctantly returning them.
I'd also recommend:
Would like to see Zappos offer Softinos sneakers for sale.
Maggie, Zappos Customer,
2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The fit was too small - I wear 8 1/2 - this sneaker was like an 8
Katherine, Zappos Customer,
2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Love the style, and color -the leather is just beautiful.
But, even with this more expensive shoe, the cut is too slender - particularly the toe box. My heel is narrow, but my toes are wide. A B usually is good enough - (and wide is too wide) - in this shoe, the toe fit is like a 1/2 size too slender. So disappointed!
I'd also recommend:
Only some sketcher's fit my toes! So sad!
Anonymous, Zappos Customer,
2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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I'm really disappointed to be returning this shoe. I bought my standard size and the fit was great. The soles felt very comfortable and the shoes were very cute. It is one of the few shoes that I didn't have my heel slip in when walking as well, but when walking the seams on the toe of one of the shoes rubbed very painfully on my foot and I won't be keeping them. My left foot is slightly larger than my right and this is the foot I was feeling the seam on. So maybe if you are on the smaller end of your size you won't feel it, because I didn't feel it on the right shoe.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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I wear a 12N/M and have narrow heels, low instep, I ordered the white and the vanilla metallic, which is a very nice neutral color. I walked around the house with these and realized there is not much padding for my boney feet and my foot moved forward anomy toe bumped against the end of the shoe. I think I would have been fine with another 1/2 size up but it was a no go for these. Even though the shoe is a medium, it's very narrow and I couldn't wear my low cut socks with them. they have leather insoles so would be fine to wear barefoot.
I'd also recommend:
Munro, Propet for sandals.,
Marlette, Zappos Customer,
2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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IT'S A GREAT LOOKING SHOE BUT THE SEAM JUST ABOVE THE TOES IS QUITE UNCOMFORTABLE
Anonymous, Zappos Customer,
2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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The top inside flaps of the shoe felt hard against my foot. The size and fit were fine, but the seams rubbed my foot with each step. I needed these shoes for lots of walking, so I could not risk it- especially for the price. My husband loves the men’s pair he purchased of the Ecco brand.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
I got two pairs of these Ecco Soft 7 sneaker in white.
The second pair I ordered a day later to use my credit from Zappos which I was not able to use with the first pair. When I got both shoes first thing I've noticed not original boxes. First pair had scuff marks, soles with feet imprint in them etc. I thought, it is good that I got a second pair while it was still on sale. The second pair had a strange rubber inserts and no original sole that comes with this shoes. The inserts were sticky and I assume left the stains inside the shoes. I've decided to try them on anyways and felt pain from an internal stitch in the right shoe. Also both pairs are stiff, not like my first pair which was comfortable from the first try. I am not sure what to think now. It does not seem like they real Ecco's.
The shoes were on sale, but it was not mentioned anywhere the condition of these shoes. Very disappointed.
Was unable to upload pictures. Will forward them to Zappos directly.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I ordered size 10, way too small. The size 11 was way too large. Arch support was medium
Anonymous, Zappos Customer,
2 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
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I bought the ECCO 7 Sneaker in Euro size 38 (US 7-7.5) and Euro size 39 (US 8-8.5) as described on Zappos. The 38 was too tight in the toebox and the 39 was too big everywhere. I am a 7.5 Medium. The tags inside the shoes say EU 38/ US 7 and EU 39/ US 8. It's clear to me that this Euro shoe is not meant for my 7.5 medium feet. Going up or down a Euro size is not a option for me. Lesson learned by me and I will try to avoid Euro sized shoes in the future. My thanks to Zappos for their outstanding service.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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I'm very disappointed. I have a lot of trouble finding footwear that fits and these shoes do fit, however there is absolutely no cushioning, it's like walking directly on the ground and my feet can't take that. If I put my orthotics in, my heel slips, and if I use a Dr. Scholl's double cushion insole, there's more cushioning but not enough arch support. I expected more from Ecco. Sadly, I think I will have to return these.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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This is the fifth or sixth time I've ordered these shoes and have alway loved them, until now. the fit is so different than the others. Very loose in the heel, constantly pulls my socks down and is just generally uncomfortable. This so often seems to happen, find a great brand and rather than leaving them great, they change them. I'm so disappointed as these were my trusted walking shoes. No longer.
Kathe, Zappos Customer,
2 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
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Zappos sent me a used pair of shoes. They arrived with dirty toes and grass stains on the sides and back. I am beyond livid. I should have known something was wrong when they came wrapped in plastic instead of in a shoebox.
Laurel, Zappos Customer,
2 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
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Nice shoe. I've been wearing Eccos for a long time and have always worn the size 7-7.5. When I tried on my new shoes in this size, they were huge on my feet. Did Ecco change their sizing by chance?
Anonymous, Zappos Customer,
2 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have 3 pairs of the Soft 7 from 2020. Reordered exact pairs, and they are a full size larger. Ecco, did you change the last?
Anonymous, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Nice to find a casual fashion sneaker like this that has some support to it
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
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Very cute shoes. I always wear a 7.5, but these were super tight. They felt very small and I could hardly get my foot in. Also these are vaery narrow. It is fine for me because I do not have wide feet, but people should know this is not for those with wide feet. Returning the 7.5 now. Ordered an 8 and they fit great and are very comfortable. I swapped out the laces for a No-Tie Lace. I love that the color is taupe---in between gray and beige so it is sort of both warm and cool-toned at the same time.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
This is my second time buying these shoes. I absolutely love them. They are cute but most importantly the most comfortable shoes I have! I wore out my other pair after spending 2 months walking through Italy.
Linda, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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This is my second pair of Ecco Soft 7 sneaker. I still love the first pair, but wanted black for fall/winter. Such a comfortable shoe! Nice looking classic sneaker. The first pair I had were nubuck and were much softer. I think the black leather will take a bit more time to soften. Arch support is adequate for me; I find the footbed very comfortable! I wore the first pair for all sorts of travel and long sightseeing days.
Freda, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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I had to size up because there were not half sizes. I'm a U.S. 7.5 but ordered the equivalent of 8-8.5. They are slightly big, but given that it is a lace up shoe, that has worked fine. I walked all over in France in these and they looked great and stayed comfortable. Wonderful shoes. Fantastic atch support. Super cute! And when I got very rained on, they stayed dry!
Jenn, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I own these in white & black. Excellent support for my tricky feet. They are my go-to for travel as well as a low profile shoe to wear with dresses in the summer.
Great style and support!
I wore my white pr out and immediately ordered a replacement,
Jan, Zappos Customer,
1 found this review helpful.