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Customer Reviews The North Face Osito 2 Jacket

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Rating Summmary:

4,541 total reviews

Review Breakdown:

88%5Rated 5 stars out of 5

7%4Rated 4 stars out of 5

2%3Rated 3 stars out of 5

1%2Rated 2 stars out of 5

1%1Rated 1 star out of 5

Customer Fit Survey:

80%"Felt true to size"

100%"Felt true to width"

100%"Moderate arch support"

Additional Reviews

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Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I bought this jacket on line for my daughter. That is all she wanted for Easter. She really liked it but it was too big. I took it back to the Victor store and replaced it with a hooded version that was $40. more. I have washed the jacket twice now and she is still getting black fuzz coming off on her cloths. She really likes the jacket and wears it every day. I just feel for $140. it shouldn't be shedding fuzz and have to be washed right away to get it to stop.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
We ordered two Ositos at the same time (2 different colors) and this azalea pink one is shedding like crazy! The other one does not shed at all. I even tried washing per the instructions to see if it would help, with no change. For $100 these should be more consistent/better quality.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I love my jacket, I love the color...it seemed perfect, until my friend noticed a hole in the back of it. I would return it, but since the color isn't available in my size, I am stuck keeping it & trying to find someone that can repair the hole. Overall I was pleased with the shipping & the coat other than it having a hole in the back! Now I'm stuck with having to pay someone to fix it or either walk around with a hole in my jacket.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I recieved this jacket as a gift back in April of 2013. Being from Chicago, I only wore it several times before the weather got too warm and up to that point I had no problems with the shedding except for minor "fuzzies" on my seatbelt which I considered normal. As fall rolled around I was wearing the jacket more and holy cow it would shed on whatever shirt I was wearing and little fuzz balls would collect around the seam of each sleeve, and my drivers seat in my car has so much fuzz on it, I had to take a picture which I attached to this review, so I can include it with my return. I washed the coat like the customer service rep told me to, and I followed the instructions perfectly and the problem got WORSE! Not only that, the back of the coat matted and it looks like cheap felt in the back. I should also add that the fabric is also pilling under the armpit area, and in the breast areas. I adored the jacket when I first got it...it was so soft and cozy. Now it's still comfortable but it sheds so much its unbearable. Sadly I am sending it back and hopefully they replace it.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
This is NOT worth the price. It picks up every last piece of lint possible (I have black). I also have many strings that were not cut from the seams. The only good thing about it is it keeps me warm. My co-workers are always telling me how dirty and old it looks!! I can't even wear it out of the house anymore (it's 2 weeks old). It is being returned... for the second time.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Although it's okay for 40 degree weather, I would not wear it in a cooler climate. I hate the way it sheds all over my pants, the seat belt, car seat, sweats, and anything else it wear with it. Also it does not have a lining. However I do like the deep pockets, the fit, and the tiny little pocket within the pocket, great for folded money. I will not be purchasing another. Truly unhappy with this product.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
The color was way to brite!! And the fabric reminded me of a rug. Your size chart suggested a large and I usually wear a medium, but I ordered the large. Big mistake, it is way too big and I am sending it back.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
After many returns and exchanges for size purposes, finally got the perfect choice and fit for my daughter for Cmas??_4 days later the material around sleeve at wrist is detached from fleece??_now I have to deal with mailing in another exchange??_..not happy, much wasted time and unhappy child.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
The jacket is super warm but it sheds terribly! The care instructions say it is better not to dry it but out of desperation to rid myself of some of the fibers, I did. It still sheds. I have to think twice about wearing it. Really cannot wear it with anything but jeans and even then, I am left with white (the color I bought) all over my body. I wish I could send it back but I threw away all the packing info. :( Do not purchase this unless you want to walk around with a lint brush.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I love the look of this jacket, it feels, great, and the fit is perfect but this thing sheds on anything it comes in contact with. I have returned 2 of these for the same issue. Everytime I try to wear it my clothes underneath including my jeans are covered in fuzz. Even my seat in the car and seatbelt. I wore it to work one day and I had to take off my uniform when I got there and roll tape on it.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I got a brand new north face jacket in this past december and then after wearing it a couple times, it began to shed everywhere. It's very comfortable, but this is becoming an issue.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Wore 3-4 times...never washed....yet found a quarter size hole in the inner arm seam. Appears that it was a manufacturering mistake; as the stitching seems intact just not connected to both sides. For the price I shouldn't have to break a sewing needle out to fix things on it.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Very dissapointed in this jacket--it is too small --I bought the size according to your sizing information--the jacket for the cost is not the quality I expected. Won't order from them again
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Nice jacket but runs small ordered 2xx for my granddaughter won't fit for very long a friend also ordered one and had to return because it was too small
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Beautiful color, seemingly warm - after trying it on over a black turtle neck - I had light gray fuzz all over my shirt - very disconcerting - was told to wash it before wearing it - well considering the price I did not feel I had to take that step in order to enjoy the jacket.. Returned it - I still love two other NF jackets I purchased and do appreciate good customer service and quality product except for the Osito.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I bought the OSITO women's jacket and it keeps me warm, but the fur get all over everything... my jeans, clothes, car seats, home furniture, and anything and everything that I touch. I will never buy another jacket of this style.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
the jacket feels and fits great. the only set back I have with it is it seems to shed on my other clothes which can be a bit embarrassing.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I like the jacket. It fits just right and is nice and warm but every time I wear it it sheds little fuzz pieces and makes a huge mess. I've tried washing it numerous times and other things to try and get all the little pieces off of it but it keeps shedding. I've only worn it twice and don't want to wear it again unless I can figure out a way to stop it. Very disappointed.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I wish I had read all of the reviews - especially the comments from NorthFace indicating they have solved the shedding problem with this coat before I donated my black coat to goodwill today. I purchased the vest version several years ago from Nordstrom. It still looks beautiful. It is soft and sheds minimally. On the other hand I bought the coat from Macys last December and not only did it shed like crazy, the material also stopped being luxuriously soft after the first few washings. I still love NorthFace - even my 9 month old daughter already has 2 coats - but I will be sure to keep my receipts/warranty information moving forward!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I bought the jacket and 2 vests because I thought they looked nice on others. I wore some very expensive sweaters with them. The jacket and the vests all shed so badly that the sweaters were practically ruined, and every thing and person I came in contact with was covered with the Osito fuzz. I was very embarrassed and received a number of comments about all the fuzz. I would advise washing the Osito products and leaving them in the dryer for at least an hour before wearing them. I am not sure it will take care of the fuzz and balls of lint, but it is worth a try. I don't understand why North Face would make such products. Buyer beware.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I was so excited to get this jacket. I had my eyes on it for nearly a year and finally got it a few months ago. Sadly, I am no longer able to wear it due to the EXTREME amounts of shedding. It is so bad that when I get in the car my seat belt is just covered in tiny black fur balls that burrow themselves in to any fabric they come in to contact with and are nearly impossible to get out. I love everything about the north face products except this jacket. It looks beautiful but is just not practical for me :/
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
1 star because I did not get what I ordered and now I have no use for it. The jacket fits fine and is comfortable but I ordered the black fleece with black logos but got one with a light grey logo on the front and back. I specifically ordered black on black for work so the logos wouldn't be visible because we're not allowed to wear visible logos. I can't wear this work which is the main reason I bought this. I'll probably keep it because its warm, looks cute, and was on sale, but now I have to buy ANOTHER plain black jacket for work which is really annoying. This is the 2nd time this has happened to me with a Northface jacket showing different colored logos online than what you actually get. Be aware if you like a certain color logo in the picture you probably won't get it. It's very annoying that their pictures don't match what you actually get.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
Bought this to replace a older Osito, quality not there. Now very thin and not warm and not worth the money.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
comfy and cute but sadly it sheds terribly!!!! I noticed there is black fuzz everywhere, gets stuck on clothes I wear it with and when I washed it, fuzzy lint stuck to everything I washed it with. The image is a quick once over with a lint roller. You can't even see the smaller lint that comes off, but you can see the big 'chunks'. So annoying I can't wear it. It even shed all over my white comforter when I laid down on it before i realized how bad it was. I have to take a lint roller to everything its around so I can't wear it anymore. It was a Christmas gift so I have no receipt!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I have had to return this jacket twice hoping I just received a poorly manufactured one each time. I've had people tell me theirs from years ago never shed and lasts. But the shedding is intolerable. Please fix this issue.
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0 found this review helpful.

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