Customer Reviews The North Face Osito 2 Jacket

I love everything about it

This jacket was nice but it was a bit too big for the size. For a short person who's a little bigger, the shoulders were huge and the arm length was super long. WIsh it did fit because I really did love the softness and warmth of this jacket.

great color, fabric, ...............not so great in sizes.............they fit too small, and another thing is you can't buy larger than 3xl

I love this jacket except for the fact it gets black fuzz on everything.

This product when I first got it was so soft and it was so comfortable I absolutely BUT after a while maybe like a couple months later i start to notice that its pilling and then my jacket starts to look worn out and it just doesn't look good anymore it just doesn't look like how it used to be.

I love the fit of the jacket and it's warm but the fleece sheds. Had I known I would not have purchased this style.

I ordered a medium according to size recommendations. The color and material were very pretty but the jacket is tapered and not a loose fit. So it was too small for me. I would like to wear a sweat jacket under my outerwear for more warmth. I am not sure a large would have enough room. I sent it back.

I received this jacket as a Christmas gift. The color turned out to be much more fluorescent in person and it felt really bulky, so I decided to return it. I've always had great luck with returning online products and receiving a replacement in a timely manner. That has not at all been the case here. I honestly would never buy another North Face based solely on the customer service, or lack there of that I have received. The return was received and accepted on January 4th, I didn't receive the e-gift card to purchase a new product until two weeks later, after contacting Customer Service multiple times to inquire about it and being told each time that it was in process and I should receive it within a couple of days. The product that I had wanted is no longer available in my size, I found an alternate product and attempted to checkout only to find that I couldn't use my e-gift card because their system is undergoing maintenance. I've attempted to complete the order everyday for four days and to no avail, receiving the same error message. By the time I actually get a new product, winter will be over.

This jacket is very cute, comfortable and warm. However, I ended up with white fuzzier stuck to my jeans, my shirt and my seatbelt where the jacket rubbed against it. I'm not sure if it's just my jacket or if others have had this same problem.

Nice and warm for these cold winter days very soft and comfortable

This product does not fit true to size. The arms are a little short in length. Everything else fits great but the arm length. I do not fit an extra large. That would be too big. This would have been perfect if it wasn't for the arm length being too short.

The fit is very tight . Not made for plus size . The size isn't true to size

I use the product while exercising just when I'm around home and it's cold I wear it to school and when we're going somewhere I'll wear it.

I really like your products but I they run small.

I can only use this jacket down to about 50 plus degrees, and I'm warm natured. A girlfriend used it and she needed a warmer jacket at 60 degrees. If you hike or venture out in colder temps, I recommend another North Face product to go along with this jacket. I love my red one though, you can spot it a mile away and it's good for solo walks in case you need help.

Too expensive for a thin fleece that has an ok fit and has a couple of adjustable straps.

I use it during winter and walks

The quality is great, just unhappy with the color.

I bought this jacket for my teenage daughter for Christmas and she absolutely loved it. The jacket was the perfect size for and its great for on the go. The one problem is that based on the picture the jacket is a bit darker.

Disappointed, in the thickness and weight of the Jacket, it seems they are getting thinner. Will send back.

This Jacket was a gift for winter weather. Great price, god quality.

Just got it.

I used the sizing chart for my height and weight (5' 8", 132 lbs) and selected a tighter fit. It assured me that I should order a size medium. I am returning it and ordering a size small. It appears that you have changed your sizes due to the increased weight of Americans. Maybe you should update your sizing chart to reflect this change. I am upset that I have to pay for the return when the sizing chart is so far off. I'm only giving it 3 stars because of the sizing issue. I'm sure the jacket is great if you can find the right size.

I love this jacket. I purchased a 3x and it fits perfect with room for thicker tops underneath. I'm glad I purchased this jacket!

Feels like a nice warm blanket that you don't want to take off and it's stylish. I work in a very cold office environment and my new jacket has helped the temperature feel way more tolerable and allows for me to focus on the job at hand rather than freezing to death.