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Customer Reviews The North Face Arctic Parka

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Rating Summmary:

7,217 total reviews

Review Breakdown:

80%5Rated 5 stars out of 5

12%4Rated 4 stars out of 5

4%3Rated 3 stars out of 5

2%2Rated 2 stars out of 5

2%1Rated 1 star out of 5

Customer Fit Survey:

71%"Felt true to size"

100%"Felt true to width"

67%"Moderate arch support"

Additional Reviews

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Overall1Rated 1 star out of 5
Reviewed at The North Face US
This coat is not match for NYC winters, even with layers I'm still cold. Feels like I'm wearing a thin jacket. Not the same as the coat from years ago.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
Siri, please, the buttons that go on top of the zipper with Velcro and it snags on every single piece of my clothing. I cannot tell you how many pairs of Lululemon tops and pants. I have ruined over these and I'm so frustrated. I hate this coat redesigned with Velcro buttons.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I returned this coat. Too small specifically around the middle. Very awkward.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
The coat is too thin and not nearly as warm as the ARCTIC level. Even though I ordered it from the official website, it doesn't seem like a genuine THF parka. I'm very disappointed.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
After going thru multiple financial hardships this year, I saved enough to get this coat. It IS A BIG DISAPPOINTMENT. THREE WEARS IN AND FUR IS COMING OUT AND IM CONCERNED. THREE WEARS, and I only wear it to work, take it off, and put it back on when I'm going home. So three times I've had it on a total of 2 hrs. So why all this fur coming out. I previously had one of these jackets and it seem to have changed a lot. No inner zip pocket, just a square pocket, jacket is very light as well. I can't return it.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I bought an Arctic Parka ten years ago and it was exceptionally warm. I could wear a t shirt underneath in 30 degree weather and be sweating. In this new coat, I was chilly in 40 degree weather, with a sweater underneath. It used to be the coat I could count on for bitter New York winters. Not any more.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face CA
I regret buying this Parka. I washed it before keeping it after winter season and I noticed that the down feathers got thinner/lesser. Tried to email customer service if they can do anything about it but they just send me an instruction on how to care for the jacket.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
Nice parka but zipper is totally useless. Broke after first use. Continues to break. Awful.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I've had this jacket for a year and only wore it for a few winter months and it does not keep you warm. I have to wear multiple layers to keep warm. It gets extremely flat, and definitely is not quality compared to my old north face I got many years ago. I would not recommend and personally will not be purchasing anything from north face.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
This coat runs small in the shoulders, leading to a tight fit in the underarms that makes thicker sweaters uncomfortable to wear. I got caught in a light rain for 30 mins while traveling in Norway, and every seam let in water. Every later down to my skin was wet. So disappointed.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I do not recommend it. It is a huge hustle to wash / dry. it takes me two full days and the jacket still has clumps everywhere.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
Serious crap for a lot of money. Not warm at all, made of fish fur that doesn't stand even mildest winter. Runs small, can't even layer up. Don't waste your money on this, I don't know what happened with the brand, maybe inflation or you fired your previous product development folks, or idk what, but the quality of products fell through the roof lately.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
Who actually looks good in this? The sleeves cover my entire hand and I'm 5'8. It's a shame. It's a great coat. Fix the sleeve length!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
Ordered a Large top too big bottom snug. Finger loops on hands too short coat arm length too long.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
Very disappointed in this jacket. It's not warm at all. I wore three shirt layers and two pant layers and my arms and legs were cold and I could feel cold air coming through in 25 degrees weather.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
This color green looks waaay different in real. It's too bright, gives me a headache looking at it.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I used this jacket for one very light winter and the stitching of the pocket lining came out within the first two months. I contacted them and they said I had to pay to send it in to be evaluated.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face USIncentivized Review
Fabulous color! Warmest coat I've ever tried on. NO drawstring in the hood! Returned it! It fell over my face. SAD
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face USIncentivized Review
Had to return because it's too big. I'm usually a medium but decidedly to up a size to layer but it's too big.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face USIncentivized Review
Unfortunately the medium fit perfectly but I wanted it a little bigger for layering and I tried the large. There's a huge difference in size.so I had to return.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face USIncentivized Review
Disappointed in fit and quality
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face USIncentivized Review
Completely disliked how the regular small size looked on me . It made me look very bulky. May be should have tried petite size.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
The parka was fine but I ordered black and they sent a tan parka. Customer service at Zappos has gone downhill fast. If black isn’t in stock, cancel the order. Instead I had to deal with a return for something I never wanted.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face USIncentivized Review
Zipper broke the very first day my daughter had it. Can't find anyplace to fix it
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face USIncentivized Review
I love the look of this jacket and want to buy it however I definitely need a two-way zipper. Can someone please tell me if there is a two-way zipper? Some of the reviews say it does, but in the features - it only shows Vislon Center Zip and says nothing about a 2-way zipper. Thank you!
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0 found this review helpful.

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