Customer Reviews The North Face ThermoBall™ Full Zip Jacket

I love my jacket and I want it in hot pink. I like the style and it's lightweight but warm.

I wear this product for cool mornings when playing golf

between my wife and I we have 6 or 7 of these thermoballs in various configurations and colors and sizes. We absolutely love them. But I purchased this latest one in a size small as a Christmas gift for my wife. I bought it early so I could make sure the preferred color was available. Well, we had a late Christmas and needless to say my wife wanted a little more room that a size medium provided. I realize that it was past there 60 day return policy, but that policy is for dead beats that abuse the return policy. They did give me a store credit, but I had already ordered the replacement for the return. So, smart move on The North Face's part, they get an extra $200 sale that I did not intend to make. This $200 should have been refunded to my credit card like a normal return. The North Face can look in their records and see I'm a good customer and not a dead beat returns abuser. If The North Face wants to keep their good customers, then they need to provide their good customers with good customer service. Thanks North Face for screwing a loyal customer. Now, The North Face will either not publish this review or they will respond to this review with a glowing "Oh please contact us and we'll do our best to make it right". I shouldn't have to do that, they should've done the right thing in the first place. Before I shipped the return back to The North Face, I did speak to customer service and they stated that it would probably be accepted for return, but what they didn't tell me is it would be a store credit, not a refund. And I made customer service aware that my intention was to immediately order a replacement in the correct size. So now I have the correct size thermoball for my wife and I have to spend another $200 at The North Face that I did not intent to, at this time.

Love love love

Nice lightweight jacket. Very comfortable

Love this jacket. I bought it less for working out and more for an everyday jacket over jeans- it's so cute and fits very well. Doesn't feel like I'm wearing an outdoorsy jacket, very cute and super light weight but warm!

I use this jacket to go on hikes in Tahoe and I absolutely love it! It's warm but it is also so light It's perfect!

Like the thermoball jacket. Nips in a bit at the waist for a flattering fit and the angle of the seams are diagonal which is more flattering than horizontal seaming. Like the best too. Light blue is pretty color. Wasn't crazy about the olive green color; I returned and bought black instead.

Great for any outdoor event or activity (hikes, runs, sitting at ballgames)

This jacket is perfect for me as it is light weight for travel and packable.

i love it i love it

Always wanted one. Perfect fit and warm.

I love this jacket. It is very light and fashionable. I can wear it casually but also as a layer jacket.

Wearing it in below zero weather. It's great

Love, great purchase. Warm and not bulky. Perfectfor dress up or down.

This jacket is super comfortable. Love the material it's perfect for many different occasions.

The perfect layer for running errands when you're in and out of the car in winter.

I have this jacket myself and love it. Very warm and lightweight for southern winters. So easy to pack - just roll it up. My 88 y/o mom loved mine so much, I purchased her this one. She loves it b/c of its weight and warmth.

I love wearing it daily - for casual use and for exercise. It is the perfect compliment to any outfit and so comfortable.

I love how lightweight yet warm this product is. I'm outside often due to working with children and am required to be outside everyday. "There is no such thing as bad weather, only bad dress" is one of our sayings. It's important for me to be warm and also be able to mov3 around comfortably. This product gives me just that.

I wear it all the time

My husband got me this jacket for my birthday, and I absolutely love it. It's very light but yet warm. It fits exactly as the sizing guide said it would. I would definitely recommend this jacket.

Love this jacket so much been trying to open Dee another one

Amazing

Great for Indiana winters. Next time I will buy a longer one.