The Celebration Shop
Special occasion pairs for every yes on your calendar.
Shop Now

Customer Reviews New Balance WW813

Write A Review

Rating Summmary:

938 total reviews

Review Breakdown:

53%5Rated 5 stars out of 5

16%4Rated 4 stars out of 5

11%3Rated 3 stars out of 5

8%2Rated 2 stars out of 5

11%1Rated 1 star out of 5

Customer Fit Survey:

75%"Felt true to size"

79%"Felt true to width"

75%"Moderate arch support"

Additional Reviews

Sort by:
Overall1Rated 1 star out of 5
Reviewed at New Balance
Why has no one commented that the bottoms of these are purple and not white?? I bought two pairs and both arrived the same. The bottoms of these are a light purple color. DO NOT PURCHASE if you want white tennis shoes
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Not a true wide; arch support minor. I am a New Balance buyer for years now; this product is of inferior quality.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
These are the worst and most expensive shoes I have ever bought. They are very painful to wear. The tops of my feet are in agony. The tongue is not made properly. The shoe is not flexible and made of hard materials. The shoes are also ugly looking. I agree with another reviewer, that it makes your feet look like duck feet. Wish I could give 0 stars.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
This shoe is the worst shoe from New Balance I have ever bought, The shoe fits terrible, The tongue is way too long, & Does not have that many holes for the laces, Causing top of shoe to gather in spots, & Won't lay right, I bought this one because every time I tried to order the 928v3, And about a week later I would get email saying they were out of stock, I tried 4 times & Every time I placed a order they were in stock, I called the New Balance store by me & They just happened to have the 928v3 in my size & Width, So I returned this shoe to the store & Got the one I needed
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I am returning this product as it does not fit at all. Even the heel slips when I walk. Every other New Balance product has been fine, but this one is awful.
I'd also recommend:
SAS
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Sole is slightly slippery and lacks sense of shock absorption. Sole at heel projects rearward beyond foot - prevents normal heel strike and gait and catches on riser (vertical surface) of steps when descending. AVOID. Not acceptable.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
My wife is still waiting for the correct shoe & size to be delivered. We already had to return one pair for the before mentioned reason.
I'd also recommend:
Probably only New Balance. That's all my wife purchases.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Not the quality to which I am accustomed to in the New Balance shoes I have enjoyed for years.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I had great success with the 877, but can no longer get it in my size. The 877 is built on the SL-2 last (roomier toe box, narrower heel, a bit more arch); I assumed ordering another New Balance built on the SL-2 last in the same size would fit. I assumed wrong. Both this pair and the 577 (size 8.5B) were too tight in the toe, and too loose in the heel.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered 9.5 4E and received 8.5B. Now there are no more of the original size that was ordered. TERRIBLE service. Very sad for my 89 yr old mother-in-law who needed these shoes for her new foot braces. Absolutely disgusted with Zappos. Would have MUCH rather been initially told the necessary size was unavailable (website originally showed there were 2 pairs available. I suspect that Zappos "made a mistake" and sent the wrong shoes rather than contacting me to let me know there were no more of the correct shoe.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered these for work. I sometimes stand for extended periods of time up to 8 hours. I wear orthotics as well. While these took a minute to break in, they were comfortable while they lasted. About 4 months in, it feels like the right one is completely flat and unsupportive, making a squeaking noise with every step. I am very disappointed with the quality and had hoped these would last at least a year.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
They are like seconds, even the tongues are not right one is longer than the other. I feel they were a total waste of money!
I'd also recommend:
None
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I have a problem with this shoe I need a 1/2 inch lift in my full length of the shoe my shoe maker will not do it because of the item in my shoe he will not cut it to put in the lift all my other shoe never had this thing in the heel of the shoe
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
you should have received these shoes back by now. I did not like the way they fight
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These size 7 1/2s felt smaller than the size 7s I was trying to replace with something a little longer.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I ordered these in a size 8. I have had shoe stores measure my feet,, and there is more than one size difference between my right foot and my left. These shoes were too small even on the smaller foot. I am very disappointed.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This was very narrow for 4E sneakers. I returned them.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I was advised that this shoe is an SL 2 fit when my other shoe style was unavailable in my size. There is no way that this is an SL2. Very painful across the arch. There is no way this can substitute for Women's 840v2.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I got a pair of shoes that looked somewhat similar to the shoes pictured but were a different design. The kind part of me wants to think someone made a mistake, but the realistic part of me believes that ZAPPOs thought I wouldn't notice or care. YOU ARE WRONG. I really resent you for wasting my time keeping my money tied up.
I'd also recommend:
Orthofeet
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I have been purchasing and wearing your walking shoes for a number of years and loved them! When I would slip my feet into the shoes they were so so soft and so comfortable. These new shoes I cannot wear. They are very hard on the bottom of my feet. I have developed an inflammation on the bottom of my left foot. When I slip my feet into my old pair I feel the difference immediately.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
These were for my wife who has Overpronation. We are both seniors and my wife recently developed overpronation but these shoes are highly uncomfortable and nothing like the website describes. Even though we've already spent our money, my wife will not be able to wear them. I guess it's our loss, too bad for we the trusting consumer.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I tried to revise this order 10 MINUTES after I placed the order, and was denied a change. I had to wait until I received the shoes, print a return label, and send them back. To get the correct size sent to me, the shoes went way up in price. NOT HAPPY that I could not simply exchange the shoes at the price I ordered them at!!! I AM STILL WAITING ON A CREDIT!!!
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I have 5 pairs of 813's (various ages and colors). The last 2 pairs I've tried do not have the same fit/size. Too big and I have sent back. I've asked New Balance about sizing but get no response. Been a good customer for probably 20 years and would appreciate an answer.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I returned the shoes because of very stiff, uncomfortable soles. I did not get my money back.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I don't like them. To rounded at toe. What I really wanted was 608 but you no longer make them. Why?
,
0 found this review helpful.

Join Our Email List

Never miss out on latest drops & sales—plus, new subscribers get 10% off.*

*One code per email address.