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Customer Reviews New Balance MW813

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Rating Summmary:

1,297 total reviews

Review Breakdown:

62%5Rated 5 stars out of 5

16%4Rated 4 stars out of 5

10%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

8%1Rated 1 star out of 5

Customer Fit Survey:

87%"Felt true to size"

84%"Felt true to width"

78%"Moderate arch support"

Additional Reviews

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Overall1Rated 1 star out of 5
Reviewed at New Balance
If you thought the 813 would be a replacement for the 577 you FAILED. I loved my 577's, the 813 don't fit the same they are tight around the toes and the arch. The Velcro straps look like wings when you are wearing the shoes. they are uncomfortable to say the least.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance CA EN
The size is not proper. I ordered 9.5 it was small, then ordered 10 and it was big. I wear 9.5 for all my shoes and never had this isse with big brands. Their customer service is also the worst.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance CA EN
I have to return these shoes because of the safety issue. New balance should consider selling these shoes. It is too dangerous because these shoes were easily taken off. When I stepped down to cross the street, I fell down twice. The second time, the car almost hit me after falling down. I was disappointed with these dangerous shoes. Even I returned these shoes, I still didn't get any response from New balance, I am very disappointed with their customer care too.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
Too small
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Because of my foot issues I've only been able to wear the 928v3 Men's Walking Shoe. Apparently, it has been discontinued. Instead, I purchased the NB813 because, according to your website, it has very similar qualities. The 813 does not feel anything like the 928v3. It lacks the cushioning effect of the sole of the 928v3. I've wasted my money and would like a refund. I've resorted to returning to wearing old pairs of 928v3s.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Just for walking . But the show ripped apart after 2 weeks . So don't know if design or bad assembly
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Do not like the lenght of the straps they are to long and the tongue wants to slide down Liked the 577 better
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Returned them. The material was too stiff and hurt my husband's feet. He loved his old new balance sneakers and was very disappointed in these.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Too Heavy.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Great stability but no cushioning. Not great for being on your feet a long time or for long walks.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
My husband needs these because he wears braces and these are the best fit. It would be wonderful if when he needed them we didn't have to wait 6 months to try to get them
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
smaller than normal
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Compared to other models by this manufacturer, this shoe too shallow for me as I use an orthotic for my heel spurs. I'm returning the shoe.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Ordered a pair of these for my elderly father, and the disappointed that the rubber soles are tinted pink -- not just on the underside, the entire rubber part on the sides of both shoes are pink. I typically purchase NB from this site, as my husband also has a wide foot, but never again.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I think the shoe is very nice but it did not fit me. The MW813 is too wide in the heel and is way out of the SL-2 last specification, which calls for a narrow heel, which this shoe is built upon. The 8.5, 2E was too big, and the 8, 2E was too small. Also found the white model seem to fit better that the black model. The black had sizing consistency problems with some too big, and others too small. Some black shoes had one shoe bigger than the other shoe. I ended up returning or giving away whatever I had. It was very disappointing to me because I had a pair of MW811 and MW812 shoes that fit fine.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I have being using NB 813 Rollbar for the last 20 years. I have noticed over the last 3 pairs,black or white how this product has become inferior to the original ones. The heels ware out faster than before. The soles blister up in 3 to 4 places on either shoe which causes the sound of air leaking out as you are walking. After approx 5 hours my left foot starts to tingle and fall asleep. This used to be a good American made product now they are made in Indonesia and you can feel and see the uppers are of inferior material. With in a month of wearing N B 813 one can see where the uppers will crack.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The size was true to fit. The shoes looks are fine. The shoes themselves are just plain uncomfortable. I can’t make it through a day wearing them. Very disappointed in that with how much they cost. I have wasted my money on these new balance shoes and will not be going back with the brand.
I'd also recommend:
Not sure. Getting to be less brands with this look.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
color was black not white like i ordered
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
too tight. sent back. (28 more characters are here.)
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Had to return. Was very narrow for a 6E shoe. Very tight in the sole as well.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Bought these for my son in black. He has been wearing black New Balance shoes for several years, so I purchased the size he usually wears. They didn't fit.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I tried these for work. After the second day I bought a pair if boots instead. These were not comfortable and don't breathe so wearing them isn't fun.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Choose a great pair of new balance sneakers i pick them up they felt heavy put them on work walking on them for 11 hours for 2 days after 2 days working on them I couldn't take them anymore they we're killing my feet I threw them away just a lost of my hard earned money
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I sent it to my dad as a Christmas gift, but it turns out this shoe is defective. As you can see in the attached picture, the left shoe shape is weird and not comfortable at all.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I buy from new balance all the time and I'm always satisfied with their sneakers. But this pair was so bad it caused severe pain to my feet. Don't know if it was a manufacturing defect or whatever it was.
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0 found this review helpful.

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