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Customer Reviews On Cloudsurfer

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Rating Summmary:

113 total reviews

Review Breakdown:

57%5Rated 5 stars out of 5

18%4Rated 4 stars out of 5

13%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

7%1Rated 1 star out of 5

Customer Fit Survey:

83%"Felt true to size"

91%"Felt true to width"

80%"Moderate arch support"

Additional Reviews

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Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I was pleasantly surprised by the comfort and performance of this shoe. My runs total about 10-15 miles per week and these feel well balanced and supportive. If I was working towards longer distances another shoe may work better due to the weight. Overall I am still very happy with each run in the On Cloudsurfer.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I returned them before wearing them more than 5 minutes. They seemed comfortable enough, but they made me either stand on my toes or feel as if I was rocking on my heals. I guess they are intended to help propel you forward as you run, but since I was just getting these to wear to work and around town I found the design odd.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Third pair of On running shoes I've owned, and the best of the 3. My only complaint is the traction in wet conditions is not very good, which has been the same issue with every pair I've had. Comfortable, and good looking shoe, otherwise.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I have run several races with 2 sets of Ons. They look great and feel pretty good (right amount of cushion with inserts, support, etc). With that said, it didn't take long for the mesh top to tear. I wear neutral shoes but do prefer slightly more support, particularly on the sides.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
I feel as though the Cloud Surfer was redesigned and took away from the original design but didn’t add a better overall running system.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Good shoe but couldn’t truly evaluate as it was bigger than I thought
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Great shoe
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I have been very happy with these shoes for running - all of the other reviews are pretty accurate - quite comfortable and feel well constructed. I have owned them for less than a year, and they have not gotten too much wear. Today, one of the eyelets simply ripped. I don't tie my shoes too tight, and this would appear to be a design flaw/ Zappos was great with arranging a swift exchange.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Comfortable and stylish. Get a 1/2 to whole size smaller. Run long.
I'd also recommend:
Zoot
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
I bought these shoes 4 1/2 months ago as I read the reviews and the shoe seemed very comfortable. For the first 3 months, this shoe lived up to the reviews. Unfortunately, the comfort I once felt has now turned to aching feet. The shoe has lost its support and doesn't have the feeling of walking on a cloud anymore. I do not jog/run in them, rather, I used them for cross training. I was hoping to get a few more months wear out of them, but that does not appear possible anymore. In addition, they squeak a lot when wet.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
The positives: Very stylish and the most comfortable shoe I've worn. Recovery from a fractured tibia, this was the only shoe that provided enough cushion to run somewhat normal ( used to use Asics gel lytes 2 and 3 ). The negatives are 1. The shoe retains sweat so the longer the run, the heavier they get. 2. The tongue needs to be redesigned as it cuts into the front party of my ankle ( not an issue if you wear longer socks). 3. Shoelaces are too long and flimsy - I double knot but they still seem to loosen over time (replaced with speed laces). Overall a great shoe and will continue to use until fully recovered from fracture and can transition into something more responsive.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
These are great! They certainly felt a bit strange when I first walked around in them, but they feel great to run in. I got theses shoes to help cope with my knee pain and I gotta say they definitely do help. As far as being any faster, well I can't confirm that. Warning! The toe box is a little narrow so if you have wide feet be fore warned!
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
When I purchased this shoes I was elated with the style and fit. However, after Running with them for roughly 45 days swapping my lunarglide6 in between runs, I noticed the left outer sole loop(cloud) was worn out creating a separation. I was hoping this would last a lot longer than 45 days. So overall, nice shoe. just disappointed with the cloud separating so soon. Upside is my lunar6 is still going strong.
I'd also recommend:
Nike
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
this is an Amazing looking shoe but I put it on and immediately took it off and returned it. this one has a half attached funky design for the tongue and for me, I knew it would for sure wear off skin if I tried wearing them. I've had well over ten pairs of On's and I love them but this design didn't work for me. it might for you though.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Shoe was unexpectedly heavy and overly stiff. Unibody construction (no 'tongue') plus the stiffness make the shoes difficult to even get on. Once on, very stiff and felt smaller than the indicated size.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Squeaky after going through mud or rain, loudly. Felt like stepping in something when landing on harder surfaces, and that ultimately lead to a lot of knee pain in my weak knee. Zappos had a guarantee so I gave them a solid week of wear, and they looked solid afterwards. But, with how my left foot strikes/resulting pain when doing my normal walking and some light jogging, I couldn’t keep or recommend them. I think they were poorly suited to me, more than I think they were bad shoes.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoe fit fine and was comfortable but both shoes had dirt on the bottom and scuff marks. The shoes have clearly been used.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Great comfort but falling apart already. For the cost they should last longer than 4mths
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I am a huge fan/loyalist of On shoes and gear. I normally wear the Cloudflow but switched to the Cloudsurfer. I wasn't impressed. It's a heavier shoe (which I expected), so I wasn't immediately digging it. The big issue was hot spot city. I tried three different sock styles, 3 different lacing solutions, and three different runs, but was met with only minimal success. The only thing I could have done different was to try a half size smaller, but On's are usually true to size. I thought it would be easy to resolve by going back to my Cloudflow's, but SHAME ON ME for not reading the return policy thoroughly. I ended up dropping more dime$ on another pair of shoes. 'On' still rocks in my book, but these weren't for me.........read the return policy prior to purchasing something new for race day.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The fit was great and the shoe was very comfortable. However, the Cloudsurfer has a little too much cushioning for me. I currently have the Cloudswift and I like them for walking around town, but I need a touch more cushioning for runs. Trying the Cloudflow next!
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Between the same model I purchased last year and this purchase the shoe has been made SMALLER and I had to go up a half size. Really annoying that they CHANGE the shoe and call it the same model.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These felt larger and heavier than expected. Nice shoe, but not the right fit for me.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have ran about 100 miles on these shoes and loved them until the upper lace support hole started falling apart.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
First try on felt weird, but got used to how the shoe works. After a short time (2 weeks) they did not keep the support and I quickly got uncomfortable. Very thin on cushioning around feet. Very good airflow. Not recommended for over pronators.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I love my prior pair of On cloud shoes, but on this model, the top of the tongue has an edge to it which is very uncomfortable to wear with short socks. Bummed.
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0 found this review helpful.

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