Customer Reviews Brooks Ariel 14
Write A ReviewRating Summmary:
238
238 total reviewsReview Breakdown:
52%5Rated 5 stars out of 5
16%4Rated 4 stars out of 5
15%3Rated 3 stars out of 5
7%2Rated 2 stars out of 5
10%1Rated 1 star out of 5
Customer Fit Survey:
60%"Felt true to size"
56%"Felt true to width"
62%"Excellent arch support"
Additional Reviews
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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Poor SupportGreat Support
Great shoe, fit and cushion. I'm a nurse and cover some area so need arch and cushion. These fill that need!
Dianne J, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Stylish, very comfortable shoes. My feet need a lot of support. These shoes supply that and more.
I'd also recommend:
New Balance
Elizabeth S, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Zappos transcends the guidelines of excellent customer service. I cannot say enough about their attention to detail. They are very good.
Anna M, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I have now bought 3 pairs of this style. It was recommended to me by my local running equipment store manager because I over probate on both ankles. We tried several style and brands. He would watch me walk and we found this brand and style was the only one that kept my ankles in the correct position. I am not a runner but I walk daily and workout several times a week. These are the most supportive and most comfortable pair of shoes I own. Some people say this style runs narrow for a medium and that may be true. I am a medium to narrow and I find these shoes to fit me perfectly.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I absolutely love these. This is my second pair of Brooks. They are terrific for my flat feet. I can walk or run for long periods of time now, with fewer shin splints and other aches and pains. I followed other reviewers' advice and ordered a size higher - an 8, whereas I usually wear 7 or 7½. The 8 fit well with a little wiggle room for thick athletic socks.
JFTB, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The insole in the left shoe pretty much collapsed in the first use. Back they go. I've had reconstructive ankle surgery on my left ankle, I don't need a shoe that's that unreliable and unstable.
Regan M, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
i ordered a size 13 when I normally wear a women's 12. The shoe fit well but was much narrower then I expected. I kept the shoe for everyday walking around and they are very comfortable.
Laurene, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This shoe runs small by at least a half size. I am giving the pair I ordered to a daughter with shorter feet. Variation in size and quality is the new norm in the world of shoes. Perhaps outsourcing means less consistent Quality control?
I'd also recommend:
Saucony, Asics, Finn Comfort for everyday
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I have worn Brooks before and loved them. This style was recommended by my podiatrist. I ordered my normal size and length wise it fit well. But the width area over the ball of my foot was too snug. So I am returning them.
I'd also recommend:
Saucony Omni 15...kept this style.
Leah M, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This shoe runs at least a half size too short. But when I go to an 11 M (I am a 10.5 N), the shoe totally comes off my heel. Even the 10.5 M does not stay on my foot well. If you are going to make 10.5, please make it in narrow as well.
Kerry P, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I keep ordering other shoes and always go back to these. I have a wide foot and wear orthotics and these are absolutely the best. I hate the color. They are a dark grey and magenta and absolutely go with nothing I wear, but I will continue to wear them until the put out a new color and then I will buy the new color and throw these away.
I'd also recommend:
ecco, vionics, clarks,
Melinda E, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I love Brooks but this model doesn't have the wide toe box that my other Brooks shoes do. The cushioning and the support felt great on my low arches. I also have PF and my feel felt great in this shoe. However, the shoe felt a little too tight/narrow through the whole foot. The back of the heel also comes up higher than some of my other Brooks and thus rubs the back of my ankle when walking. I can't get past the feeling so these will be going back. Otherwise I'd try to order a wide with to see if it felt roomier in the toes but I'm sure the heel area would be just as high and rub also. I hope they do a redesign soon and offer more colors as well.
Wendy B, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I have been wearing Ariel for several years and loved them! Had to send these back due to a too tight toe box. I would have ordered a wide but Zappos did not have it. Thank you Zappos for your great service and I will try to find the right replacement for these on you website!
I'd also recommend:
Asic
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
After 2 foot operations I only wear Brooks. But I bought 2 of the Ariel 14s - different colors same size. This one was smaller than the 1st pair. It happens. I still love Brooks.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Next time I'll order extra wide as they are considerably narrower than the Ariel 12 from a few years ago and I have to limit myself to using lightweight socks when I wear them. They are great shoes for flat feet like mine.
I'd also recommend:
Spira
Saskia B, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I suffer from Plantar Fascitis. When I first put these on I was rejoicing as my pained feet were now floating in little puffy clouds of comfort.
Alas, after an hour I realized that my feet were going numb as they were too tight across the top. I couldn't loosen them, as the tongue is sewn to the shoe! Brooks Customer Service said to buy the Glycerin instead and that the Ariel 16, coming in Sept 16, won't have the tongue sewn to the shoe.
I'd also recommend:
Brooks Glycerin
Suzanne, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Poor SupportGreat Support
These are very attractive shoes. They are much more snug than my Adrenalines that I bought last year. There are two issues for me. I have swollen, arthritic feet and need the extra wide. But the tongue is attached to the sides, where there is a nifty little pouch for a little cash or maybe a key, I think (one on each side). But this limits the amount I can loosen the laces. Then the back of the shoe is very stiff and higher than my other shoes, digging into the back of my ankle. Great shoes for someone else, just not for me.
Sue, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Brooks Ariel has been my go-to walking/fitness shoe for over 12 years. The design gas changed/modified in that time and not always for the better, but not enough to switch to another shoe. Current model (Ariel 14) features lacing holes that are not reinforced, I ripped through in my last pair when lacing up. Also, I do not care for the tongue being sewn in place. Set for redesign next year, I am hoping for improvement to bring them back to five star status.
Linda P, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Since they changed the GTS, I have been trying to find a shoe to support my over-pronation. These shoes do a good job. They could be just a tad longer. I can order in the 11N because it is already a bit wide on me. Please guys, do not cut off the toe box like you have been.
Kerr, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Look smart. Light, and breathable, good for summer, but not Seattle rain. Enough comfort & cushion, hug my feet relatively well, feet don't feel loose or rolling inside even though I'm wearing 7.5 wide (D width), esp when used all 6 eyelets. What makes me started to like Brooks is its availability in width choices.
I'd also recommend:
New Balance, Adidas
Dotland101, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Like other reviews have mentioned, these are really different from past Ariels. Biggest change is sizing. Have worn a dozen plus pairs of previous versions and had to size up in this new edition. Insole/footbed seems to be the same and that's what I buy them for. Tongue is stitched down on both sides and that makes upper tighter than usual. However, it stays in place.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I was so glad to read the tips from others about sizing. I ordered up 1/2 size in length and 1 full size in width. Very comfortable with good cushion. Love how smooth the laces are and glide through when tightening.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I had the Brooks Addiction walkers so I purchased the Ariel in the same size. They were smaller and did not have the arch support of the Addiction.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have been a loyal wearer of the Brooks Ariel fro many years, but this version has the tongue sewed to the side of the shoe. So the plus is it doesn't slide, but if you have a big arch, it's hard to get the shoe on.
Sharon M, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoe is of good quality. It is comfortable and offers good support. It is however heavier than I expected so I would not use it in competition.
I'd also recommend:
New Balance
Karen P, Zappos Customer,
0 found this review helpful.