Customer Reviews The North Face Gotham Down Jacket
Write A ReviewRating Summmary:
1479
1,479 total reviewsReview Breakdown:
82%5Rated 5 stars out of 5
12%4Rated 4 stars out of 5
3%3Rated 3 stars out of 5
1%2Rated 2 stars out of 5
1%1Rated 1 star out of 5
Customer Fit Survey:
100%"Felt true to size"
100%"Felt true to width"
Additional Reviews
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Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Warm jacket and the color was beautiful but I had to return it because the fur wasn't even attached to the hood so every time I put on the hood, the fur flopped forward!
Tina,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
As soon as I took this coat out of the bag I could tell it wasn't good quality. It feels so cheap as if it were a $30 coat. Im definitely disappointed in the quality fir the price I spent on it. The zipper also does not slide easily. This jacket should be priced around 100 at the most and that is being nice. Style is cute but not sure it will keep me warm or last long.
Jess,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Got this jacket in red and loved it but almost immediately it started leaking feathers and now, after 2 years it's useless. It's a beautiful jacket to begin with and for the first year I was very happy but at this price I expect more.
Scottish L,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
While the jacket itself is warm and lightweight, the online pictures are misleading. I ordered the black and in person the jacket had an ugly print inside that is not shown on the website. There is also gold on the outside that is not shown online. The pictures online show the black jacket with a plain black interior and white lettering.
NorthfaceShopper,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
order a size bigger than you wear.There sizes are different.I ordered a meduim but it feels like a small.Good thing im little
Cold,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Bought the jacket from the Northface store in my area and from the very start feathers came out through the lining. My clothes are always covered in them!
Elena,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
This coat was great until it needed to be washed. I machine washed it on delicate like it said and all of the filling balled up inside.
Janet,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Been looking for a quality down jacket for an upcoming trip to Japan, where we'll be doing lots of walking in ~32F weather. I'm disappointed in the fit: at 5'3'' 100lbs & 32A, I have a boyish frame and am pretty petite; yet the XS is still tight around the chest and cut very narrow on the shoulders. It's not uncomfortably tight, but the narrow cut on the shoulders (coupled with too-long/too-loose sleeves) results in an unflattering look -- I also got it in TNF grey so felt like a chimp in it w/ long, dangling arms (no joke). I also wish that the faux fur lined the entire hood instead of ending about 2 inches out. The cinched waist also sits a little high; when I sit w/ the jacket zipped, the bottom portion bulges out.
The jacket is lightweight though and quite warm. I just think it would work best on someone with a slightly bigger frame so that it's hugging your curves rather than dictating your shape.
Maggie1014,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Not sure how I feel about this....I bought this at another store in raspberry pink color. First time wearing it I wore it two hours, just shopping in the city nothing great. It accidentally fell on the floor of a restaurant, spent 2min tops on the floor and of course grease and gunk everywhere. Granted it was my fault but something so normal causes so much damage? For the price I think it should be a little more durable to the elements. I am washing it for the 3rd time now, fingers crossed it came clean. I just don't think it's worth the price, I think my old navy jacket would have held up to what happened way better. I wouldn't spend that kind of money again and wish I never bought it, I can't imagine what it wil look like once winters over.
Deb,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I was so excited when this coat arrived in the mail. I put it on and was immediately in love. It looked so great! The heather gray matched the picture on the website. That's always a concern of mine. However, I wore the coat in 15 degree weather last night and did not feel the coat was warm enough. I had a thick sweater underneath the coat as well as a scarf. It's warm enough in the sun, and maybe in about 30 degree weather, but you'll need to layer up a lot more for any temperature lower than that. I was really hoping for more warmth, but my last coat from Marmot was way warmer. But definitely not as cute as this one. :)
One more note, my neck is a little bit shorter than average, and my makeup tends to rub off on the collar. It's difficult to clean out.
Jayne,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Was so excited to receive this coat for Christmas.We decided to wash it for the first time in cold water and washing machine came out with black circles all over it.. hung to dry look worse as it dried think of was defective I guess..now I'm without a coat because I'm in the process of moving.extra coats are in storage so not happy..
Andy76,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style2Rated 2 stars out of 5
Overall it's an okay jacket but the size North Face suggested I get ended up being huge, so sadly, it's going back. My biggest annoyance with this jacket is that the pocket zipper pulls are tiny, which are nearly impossible to grab, forget about grabbing them if you have gloves on! It could have been a really great jacket but just missed the mark for me.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
Adorable jacket I love the waist that goes in very cute but...it's a lot lighter than I expected for the price and after months of owning it I decided to wash it for the first time... followed the instructions perfectly and it is destroyed! The feathers inside clumped together and the jacket is ruined so disappointed they need to change the care tag and let us know how to avoid this issue
Northaface,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
Did not use
Me W,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
This is a very pretty coat, but I thought it would be warmer...
Teeny,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I bought a size medium to replace a size small in a different brand puffer jacket. As soon as I opened the package I knew it was going to be too small. I measured this size medium against the current size small I have in a different brant. It was almost identical in width. So disappointing and now the size large is not available. It is being returned. I also received a discount because I signed up for the VIP for a first time order so now if I reorder, it will be at full price!
K,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I ordered grey coat its not the one in picture,if one of rain or any liquid comes in contact with coat it won't come off don't buy the light color.
DonnA,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I purchased this jacket in the Aviator Blue from the picture the color is suppose to be a deep dark blue I was very dissatisfied with the jacket it was a ashy grayish color with this fur around the hood that looks like the fur of a squirrel false advertisement
Dissatisfied C,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I was excited for this coat but ended up returning it. I didn't like the way it looked on. There was some weird cinching on the sides that I couldn't see in the picture and it was really cheap looking/feeling for North Face.
Erin,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
It was a beautifull jack and I love that it was warm and light weight. From the first day it started leaking feathers everywhere. I thought that many after the first wash it would stop but no it got worse. I expected more for the pri e and sence its northface. Very disappointed
Jm,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I loved this coat until I washed it. After two months of wearing it I decided it wash it. I followed the instructions to wash by itself, delicate, warm. I took it out of the wash and the coat is completely ruined. The feathers became lumped together to the point of no return. Super disappointed that North Face would put out a product like this!
Jess,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
For the money I spent on this I was expecting so much nicer of a product. It's a lot thinner than I expected and not as warm as they advertise. The fur on the coat is extremely thin and was advertised as a light color but it came all black so it looked even worse. I am super disappointed. This brand is too expensive to be this cheaply made.
Dissatisfied,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
Sizing is terrible, medium to small and large was huge
Vicki W,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
Not worth the money. Seems some corners were cut making this coat. Fur around the hood, cheap. Very disappointed. I usually like northface products...not so much with this product.
Sarah,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
This jacket is not warm enough for cold weather. Cannot be trusted for extra windy cold weather maybe a light rain if that.
Warm F,
0 found this review helpful.
