The Celebration Shop
Special occasion pairs for every yes on your calendar.
Shop Now

Customer Reviews UGG Alena

Write A Review

Rating Summmary:

1,219 total reviews

Review Breakdown:

69%5Rated 5 stars out of 5

14%4Rated 4 stars out of 5

7%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

5%1Rated 1 star out of 5

Customer Fit Survey:

44%"Felt true to size"

74%"Felt true to width"

57%"Moderate arch support"

Additional Reviews

Sort by:
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered my regular uggs size and they were a tad short but yet still slipping off my heel so had to return. Tried a size up and heel slip was worse. But I have skinny heels and ankles so prob just me.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I love the style but they are ridiculously narrow in the toe box. Too bad.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Wish they came in half sizes. Only offering whole sizes just doesn't make sense to me. Otherwise very plush and Zappos service is great
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I'm usually a 7 1/2 in boots so ordered the 8 in this slipper. Everything fits great except the top of the shoe where the fixed bow is is tight. So strange. I have a normal size foot... not narrow, not wide. There was another review with this same issue. at first i thought the bow was tied too tight so i tried to loosen it but then realized its a fixed bow! theres no way i can go a size up to a 9 bc they'd be too long. just hoping the stretch out in the top. i really want to keep them!! how am i the only one ( and this other reviewer) that has this issue!!??
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Seems like the rubber sole is not wide enough and I wobble when I walk. Also, with thin socks they were so tight across toes could not put on. VERY narrow in the toe area. Sorry to return as they are so well made and good looking. Wish I had a narrow foot to keep them.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
While these certainly look to be genuine Uggs brand slippers I was disappointed to see the wording inside the box as it leaves me with doubt. They are gift which I haven’t given yet so I can’t speak to their sturdiness. I’m hoping that they work out for my daughter. I was forced to put stars on my review in order to submit it so those are somewhat arbitrary at this point.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Definitely the first Uggs I have owned that run small.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Having purchased many slippers and boots from UGG I have come to expect a bit of tightness at times in the bedroom slippers...I know they loosen up with wear and the settling of the wool lining...These are tight in the collar...Extremely tight when I first put them on and I have been wearing them daily for a week...They are just now starting to loosen up...This is the first time that I have purchased an UGG slipper and not felt any real arch support...You might want to keep that in mind also...Do I like them...Yes...but...Would I repurchase them? No
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
These shoes fit very close so you may need to order a size up.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I love the soft sole of this slipper. Fit is great. You can wear rolled down or rolled up, but the front doesn't roll up so the top of my foot is cold.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
These didn't hold up so well I was disappointed. Very comfortable but I recommend for inside use and not during snow season. I'm outdoors all the time and rain and snow and even though I sprayed them with waterproof they started to fall apart quickly
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are well made- but run extremely small! I ordered my usual size 8 (never wear a 9) and they are so tight they were making my toes tingle. I'd say order at least one size up if not more.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are cute and probably nice and warm. But I wear a 7.5 and I ordered them in an 8 and they are REALLY tight. That's with bare feet, no socks. I'm returning them.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Shoe is good, runs small.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
These slippers seem to run small
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I've been wanting to buy these for like 2 years and I finally did however when I tried them on they just didn't feel right. Very comfortable in the heel and ankle area (I have a healing keloid scar on my ankle and it doesn't irritate it) however the toe area feels extra squished but not from fluff just from the moccasins' stitching. :( So sad these didn't work for me. 3 stars because they are so so cute
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
These shoes are soo cute but run atleast half size too small.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
I am a size 36 EU in everything. I was really looking forward to getting these softies. I ordered a 37 to be safe, but even at this size, my toes hurt. They are unnaturally tight across the top - I honestly wonder if the sewing pattern has a typo. You don't want slippers to pinch. Ugh indeed. Going back.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Took 3 days to break in enough to where they didn't feel completely snug, still need breaking in tho
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I ordered a 7 too smug, sent back ordered a 8, too too snug, very uncomfortable . Sent back waiting for exchange of coquettes
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
My heel slips up and down and I did not like that the top of my foot was exposed.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Hoped these would work as I loved that they come up high for added warmth. But the heels were too wide and the toes way too narrow. Very uncomfortable on me. And I knew if I ordered them bigger my heels would just flop all over in them. Coquette fit me much better.
I'd also recommend:
BearPaw
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
The slipper looked much "woolier" and thicker in the official photo. The liner of the slippers I have are "mangy" looking.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
I wanted to love these but they were too small even after going up a size, and the next size up is now sold out:-(
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I do like the look and style of the shoe. It is well made and I would have given it 4 stars if I were not so disappointed in the fit. I don't know if it is the construction with the rawhide lacing or what, but there is no 'give' in this shoe at all. I kept telling myself the fleece lining would compact a bit with wear and the shoes would 'break in' allowing for more room. After several attempts to wear them, I have given up on that happening. They still hurt my feet, and now I have worn them too much for an exchange or return. Too bad they only come in whole sizes. I was afraid to order a size larger to begin with, but now I wish I had.
,
0 found this review helpful.

Join Our Email List

Never miss out on latest drops & sales—plus, new subscribers get 10% off.*

*One code per email address.