Customer Reviews UGG Alena
Write A ReviewRating Summmary:
1219
1,219 total reviewsReview Breakdown:
69%5Rated 5 stars out of 5
14%4Rated 4 stars out of 5
7%3Rated 3 stars out of 5
5%2Rated 2 stars out of 5
5%1Rated 1 star out of 5
Customer Fit Survey:
44%"Felt true to size"
74%"Felt true to width"
57%"Moderate arch support"
Additional Reviews
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Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
The fit and size is not at all even correct! Ugg, you most definitely have the sizing of your slippers off by not only a size or two and now possibly even three. This is my 3rd pair that’s on the way now. I’ve always worn a size 8- always. The size 8 was so small I couldn’t even fit my foot into the slipper. So, I had to send back and got a size 9 and that even felt smaller than the 8 if that’s even possible? I’ve sent that pair back and now have a size 10 on the way.... Third time is a charm ;) I love the style, but I can tell there not a lot of support. I just want something to keep my feet warm and that’s what Uggs do regardless.
I'd also recommend:
I’ve only worn Uggs but will be looking for another brand if the size 10 are small.
Nicole, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
These are beautiful high quality slippers. Sooo cozy! I am a size 7 in shoes and in other UGGS boots. These slippers run very small. A 7.5 probably would have been perfect. As these slippers are only available in full sizes I ordered the 7 and the 8; purchased the 8. These slippers have quickly taken their place as my favorite slipper purchase! Thanks as always to Zappos for their unrivaled customer service.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG US
These are my go too for everything. I would and have recommended these to many people.
Kim,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified Purchase
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Poor SupportGreat Support
The fit was ok. I am a 6-1/2 and tried a 7. I thought it wasn’t what I was looking for and trying to replace. I felt it was too tight and if I went bigger, it would slip off.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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I purchased these for my mother in law. Everytime I’ve seen her, she always has them on. I believe she loves them!
Escalera, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I wear a 5 or 6 shoe. Both these sizes were tight on my foot - they are especially narrow. So both sizes were returned - and I really wanted them.....
Cathie, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Absolutely loved these! Fit was a little tight but wearing and stretching for a perfect fit!
Amy, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG US
I love them protect ankle great choice
Trech,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Love theses slippers, I read the reviews before purchasing and did order 1 size bigger which is great. They fit perfectly and I love the boot fit. Definitely recommend these.
Selahi, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Love these! The fit is perfect and they provide just the right amount of support.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
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Poor SupportGreat Support
These UGG slippers are FAKE! I compared them to my authentic slippers and am returning them. They also run very small.
Shannon, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I typically wear a 7.5 shoe. I iniitally ordered these Uggs in an 8 because I have read on several sites that the Ugg Alena slipper runs small. The 8 was a joke - WAY too small. I sent those back and ordered a full size and a half UP - a size 9!! These are comfortable and soft and keep my ankles warm. You can wear them rolled up or down. They do not flop around on my feet. I have worn them for a week now and though the fur inside has compressed slightly, it is very comfy and this is the right fit for me.
Pants2020, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I’m usually an 8.5 and I sized up to a 9. They’re great! At first they’re a little narrow in the toes but once they’re worn in they’re great.
Annie, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I’m in love with these slippers! Just what I wanted after trying North Face, LL Bean & more. The back part comes up and snuggles your ankle while still easy to slide on. Also the grey color is beautiful in person.
D, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Ordered a 7, my normal shoe size. Length was perfect, however they are narrow across the widest part of my foot. Will keep them, I’m sure once they stretch slightly they will be prefect.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Love these slippers! They are so comfortable. I have a narrow foot and usually wear an 8.5 but ordered an 8 and they fit perfectly.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
With my ugg boots i usually size down with a 7 , so i orderd a 7 & they were way too small, returned for an 8, ( my regular shoe size) & they fit great, they are tight in the width at 1st & do need some breaking in. Super cozy now keeping my feet happy during the quarantine.
Clare, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I followed the advice from several reviewers who said to order one size up. In my case, the slippers were too big.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have had several pairs of UGG slippers, but not this style. I always wear an 8. I didn't listen to the reviews that said they ran small and I should have. They are a FULL SIZE smaller. I put the soles of this new pair against my old pair and they are about 3/4 inch smaller. I am so bummed because I bought these on sale and now returning, the price is almost doubled. Don't make the mistake I did!
Sara, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG US
Very comfortable,
NooN,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG US
I am always cold so these help keep my feet warm and can even be worn outside to grab the mail, or just enjoying some sun in the backyard.
Lisa,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG US
Must have these if you have cold feet. I opted to get these instead of slippers because of ankle coverage. These keep my feet warm and toasty. I wear 8.5 but I ordered 9 and they are snug.
SuzyK,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG US
I have this style in 2 colors. Love them for home and on the go.
Shyness,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG US
Everyday Comfortably
LeekLeek,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG US
These are a little snug at first but they stretch when broken in. These are my go to they go with everything. Great for winter, spring and fall. I gave them 4 stars cause you have to break them in but everything else is great
Lala,
0 found this review helpful.