Customer Reviews The North Face Borealis

I bought this backpack in October (2018) and use it daily, to carry whatever I need that day. I am not doing anything special just walking to about 10 minutes in the morning and at the end of the day. However, the side pockets, for water bottles, is already breaking and these are huge holes. Soon I won't be able to carry my water bottles. Additionally, it's pretty tall for a women's backpack. I'm average height, 5"3' and it's so tall with the laptop pocket that I find it digging into the back of my neck. I am really disappointed that I paid so much for a backpack and can't even make it to year. Please don't waste your money.

I purchased this backpack for my daughter for school--I've purchased other North Face products before, and thought the quality would justify the high price. Unfortunately, as others have mentioned, the mesh pockets/drink holders ripped almost immediately, despite light use. I called North Face, and was told that this was not covered under warranty, and we are stuck with a torn and expensive backpack. The backpack looked old right away. Very disappointed--I would not buy another North Face backpack.

i use this product for school this year and it was great many other students backpacks broke you can ripped but mines didnt and belive it is a good backpack for travel ,books,and other personal uses the only con to this backpack is there are absoulty NONE trust this backpack is good for anthor 2 years or so other than that ENJOY

I used this backpack everyday for all 4 years of high school, not to mention as a hiking pack in the Andes mountains, and as a general day pack in Rwanda. It worked perfectly as both a school bag that could hold a laptop and everything else I needed(most of the time) and a hiking pack that I could stuff all my layers into. I am currently shopping for a new bag for college, as this one is reaching the end of its life, and I found myself coming back here as other brands don't offer bags that can easily shift uses. This is the holy grail of backpacks.

After picking up this backpack nearly 5 years ago on a trip to Boston, the time has come for it to be replaced. My bag has been well-worn through its daily use alongside much travel; however, the durability and spaciousness have enabled it to outlast any other backpack I have owned. As I begin my hunt for a new backpack, I choose North Face without a second thought. I recommend this bag for anyone in need of a good life bag-- something comfortable and durable to get the job done.

Great pack for travel.. hiking, day trips, and airline travel. Perfect for easily navigating thru the terminal, and the beautiful garnet red is easily visible ( love the variety of colors, not just your typical black). Would purchase again!

I give this only 4 stars because it’s a great bag but not the bag for me. The back and straps are rigid, something that you’d need for a longer trip. I wanted a bag for short hikes and plane rides with kids so I went with the Jester, a lighter and more flexible backpack.

My daughter received this backpack for school and within three months, both of the mesh side pockets ripped. The same thing happened to the Northface backpacks of three of her friends. I contacted Northface and was told this repair would not be covered under the warranty. So we are stuck with a very expensive backpack with ripped pockets that can not be used. Terrible customer service experience. Will not buy Northface backpacks again.

Excellent size! Full backpack that my daughter uses for middle school! Keeps her school laptop and laptop case in there with much room left over to put any full size books and binders! She will use this for awhile, probably until she gets bored with it but not bc it’s not excellent quality and would last her 6 more years until HS graduation!

This bag has been used for five years of schooling, carrying textbooks, laptops, you name it! I've also used it as my main carry-on any time I travel and the bag still looks brand new! I will never buy a backpack other than a North Face after this.

I was very impressed with the quality and design of this book bag! It is very spacious and looks like it will hold up for a long time. It will be great for when I start pharmacy school in the fall!

It's a really nice looking backpack but I believe it's a new model so the pockets are different than some of the other Borealis backpacks (I bought the black and white). If you don't put a lot of things in your bag other than a computer and a few other things then I would recommend. It's too small for school use.

Love this! I was looking for a replacement for my Recon, which had a good nine-year run and this fits the bill. I love the number of overall pockets and especially like the varying sizes of the pockets in the organizational area. I was a little worried about the color (went with the Rabbit Grey). On the Zappos site, it looked to be slightly lavender in color, but on other sites, it appeared to be grey. Happy to report that the bag is in fact grey. Happy with this purchase!

I love it! It's a great backpack for school and is very practical and stylish! Would buy again!

Hesitant to spend this kind of money on a backpack for my High school daughter 3 years ago Now I know This bag is well worth it 3 years and still in perfect shape So I just purchased my 2nd one for other daughter -not a second thought on looking for a different option

its perfect for school

I use this product for school and its great! My back doesn't hurt when i take it off like most others.

I been using Borealis backpacks for a while to go to work, college and famy trips and it honestly so much better than getting a normal backpack. Worth every penny.

Very comfortable when walking to class

I use this book bag for school and carry my laptop in it. It works really good and it durable and light weight. Definitely recommend

Daughter will be using for college. Looks very sturdy and durable. She wishes water bottle pocket was larger (she carries a large bottle). And wish the straps were a little different design...maybe more adjustments in straps are needed.

Perfect space for all my college supplies! I feel comfortable walking around on campus with this backpack due to its great support. Would definitely recommend for anyone who is an incoming college student and is looking for a durable and reliable backpack.

I will be using this on international travel so that my back doesn't hurt with one shoulder bags. I like the amount of space it has and the comfort on my shoulders.

This is a quality backpack. Love the look and all the space.

Honestly, I was quite tempted to not purchase this wonderful backpack due to the negative comments present about, which I later found out to be false. This school is the perfect backpack for any grade level of school, preferably high school. I found myself attending a school that loaded countless amounts of work and might I just say, this backpack carried me through it all. It could perfectly fit my computer and numerous binders and notebooks. I also would attach my lunch on the side with its durable buckle.