Customer Reviews The North Face Borealis

I bought the one that had the pinkish purple bands. I can't say that it looked like you he picture and I am unsatisfied with the color it actually was.

The online picture of the color for the zncgyhr/surf green looks completely different in person than online. This was very misleading and needs to be fixed!

I like the design of the backpack!

The color and everything is perfect on the bag the reason I'm only giving it 3 stars is because there isn't a laptop sleeve and I pretty much payed for that specific part sadly that's the only issue overall it seems very nice

I love the physical features of the book bag and the amount of pockets and zippers it has. However, the color of the book bag I received, was not at all like the color in the photo. I bought a turquoise and cream colored bag, and ended up getting one that was more grey and dark green. Also in the photo it showed the handle on the bag was going to be a different color than what I received.

I use this product for college, but it is definitely too small to fit all my books and computer. It is kind of frustrating to fit it all in everyday.

This is an ok bookbag. I expected a little more from North Face. My primary use is for college/grad school. Some pros I've found is that it has many pockets, quality is there, durable, and expandable using the buckles. However, I'm not sure I would purchase this again personally. I wish I better understood the importance of the bookbag weight prior to adding stuff inside the backpack. This bag is sturdy but is a little heavier than others. In addition, when I first got this bag, the flexvent part needs to be broken in. It definitely becomes softer over time, becoming better with age. It hurt my back for a few months to start. I originally bought this backpack to have better ergonomics.

I liked the style of the navy blue and what appeared to be red string thing. Turns out it's actually pink. Wasn't happy about this but it's got great coverage for my Mac. The straps sort of feel like they put in cardboard.

the only thing that was wrong with my order was that I was under the impression that the straps and the zippers were going to be the same teal as the straps in the front of the backpack and they were not. other than that it is a great backpack!

Loves the looks of this product but it was too smal to fit my school binders.

I love the print, however there was a flaw in the internal material of the largest compartment. I did not catch it right away. By the time I had caught it I told myself it was a little thing in the big scheme of things & to let it go. I'm having a hard time letting it go. I think it's gotten a little bigger & I'm frustrated because the backpack was / is pricy & should not have come with a defect. North Face is known for quality but this is not quality. I should have shipped it back, but this was the 3rd backpack I purchased from them & I really just wanted to start using it. (The first was from an outlet, cute, but not my 1st choice so I returned it. The 2nd was from their online store, but when I got it, it clearly did not match the online picture. So, needless to say I called them to let them know the picture was deceiving & returned the bag.) If this one didn't have the defect, I would have given it an extra star. The reason I took off one more star is because the outside pocket (not the mini one, but the next one) does not extend the length of the backpack. I googled reviews on YouTube & while I thought that was a bummer, one reviewer really liked it because he said you didn't have to stick your hand all the way down to search for things. I do not like it because it makes my bag top heavy & it never wants to stay upright. They should have left it deeper or added a pocket beneath it to distribute the weight. I typically love North Face products, but trying to get the right backpack from them has been challenging. I haven't even had it a month. I did cut the tags so I can't return it. I am waiting to see how the warranty / repair department will handle my case. I mailed in my claim without the bag because I'm not paying shipping for a defect on their end. I'm really hoping this ends well & I hope in the future they keep their backpacks so the pockets & weight can be distributed evenly.

We were very disappointed that the bag was so small and that you do not offer a bag large enough. My daughter was not able to fit much more than half of what she needed in it. We returned it.

If you need a backpack for heavy books (think college/grad school in particular), don't buy this! The backpack is stiff but has poor support and I've had severe back pain after carrying only two heavy textbooks in it. It is also very top-heavy, meaning it falls over backwards as soon as I put it down, jostling everything inside. The front pockets are poorly located relative to the rest of the bag, obstructing the space in the main compartment. It's just not a well-designed bag and I wish I could return it.

For school, middle school! Expensive hopefully worth it

Like the color but decided on the blue/red Recon which my daughter loves.

For a high school student with big binders this product is not the best. I used it on my first day and could on fit three binders, 2 inch binders will definitely not fit in this bag along with other binders. My school doesn't not use their lockers so I had to leave a binder at home. Very stylish though.

This backpack used to have a pocket that fully extended to the bottom of the bag now it stopped halfway leaving the bag to be very top-heavy if you put anything in the first parking

I bought this for my daughter who is in high school. She picked this back pack out and really likes the design and colors. It is a lot smaller than her last back pack, which is not good. It also does not set up by itself and has to be "propped up."

Very unhappy with the new design. The main pocket doesn't unzip far enough for a standard sized notebook, which makes it unusable for a student.

I liked the overall look of this backpack. Very sleek, but colorful too. I was very disappointed with the new design, however. The front pocket is half the size of what it used to be. It stops midway and bulges into the main compartment. I didn't even get to use this backpack. I started to put my things in it and realized I couldn't access things in the main compartment because it was blocked by the front compartment bulging into the space. I unfortunately ended up returning because of this. I was definitely expecting more thoughtful design..

I mean the backpack is ok, I was supper excited to get this because of all the amazing reviews and I am in high school but honestly it doesn’t fit that much, I thought it was very uncomfortable on my shoulders and it didn’t look that great

I am a college student and I use this backpack for school. I love the look of the backpack, but it has very minimal storage. I can barely fit my laptop and more than one book in here. There also is not much storage for pencils and other items you might carry in a backpack on the go.

This is a nice-looking backpack however it is not roomy enough to serve as a book bag for my high schooler. I returned this backpack and got the Surge. It Is worth the $40 extra for The Surge if you have a teenager who is insistent on a North Face backpack. The Surge is very roomy and my daughter receives compliments daily on her Surge.

I love the look of the backpack. The only thing I don't really like is the weight of the backpack even when u dont put anything inside it

I really just want more pockets. Like seriously just even one more medium sized one would make a world of difference, but preferably add two or more pockets with actual depth. The two smallest pockets don't hold much because they don't have depth.