Customer Reviews UGG Ansley

I have a pair of classic uggs in size 9 And absolutely love how comfortable they are. These slippers are cute and very plush inside but they were just too tight. I like to wear a sock with mine and this would just not work for me. Since there are no half sizes m, these will have to go back, unfortunately...

The fit and sizing is SO INCREDIBLY too small, way way too small. If you like a tight shoe, size up one. If you like a kinda loose house shoe go up 2 whole sizes and even those will probably stay on your feet. That said the quality of the house shoes, incredible. So very well made, the stitching is perfect, the symmetry of the shoes is flawless. the material used is very high quality, the flexibility of the sole is excellent. I am still giving them 5 stars because as long as you read sizing reviews and size up, you will be happy. The second thing I want to review is customer service, I logged into zappos via amazon and so I did not have an order number, they ship the pkg without a whole lot of footprint (much appreciated) so no papers/junk in with the shoes, and they were too small so I called. My hold time was under 30 seconds, and the customer service agent was quick, very polite, so helpful and offered 2 different ways of fixing it. She explained an exchange program that would send out a new pair without charging my card, giving me two weeks to send back the others (free shipping, they send you a label via email or mail) but if you return the new pair, it is zappos credit, or I could just send back the house shoes, OR I could do what I did and buy new ones immediately and send back the first. I had the money to tie up so ordered ahead. Their shipping is fast, quality of products are good, their customer service is excellent. No company will always have a perfect fit of product, but this company makes sure they figure out a way to manage any issues.

These are cute, warm and good quality but run small and don't have arch support.

Great fit!

Fit great

Go 1/2 size up

I’ve worn a 7 in Ugg slippers for 10 years but the 7 in this one is MUCH too tight. As a long time Ugg wearer I know they do stretch some, but there is just no way these would ever stretch enough to be comfortable. I returned them and ordered a size 8 and they were falling off the back of my foot. Come on, UGGS, for a premium, expensive slipper, you can do better quality control than this! If you’re trying to save production costs by making them smaller, you’re going to lose a lot of customers. Is anybody at Uggs listening??!

Fit is true to length, slightly tight on width but stretches out over time and molds to your foot. 3 members of my family have these and all would absolutely buy a second pair. For those reviews that commented they were too narrow - they probably didn’t give them enough time to stretch. Takes a couple months of heavy wear. They can be worn outside without any issue at all. Very soft and warm on the feet. I highly recommend them!

I loved this slipper, but it runs very small. I had return the size 7 and reordered in an 8.

I loved the slippers but they were way too tight on my feet.