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Customer Reviews UGG Ansley

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Rating Summmary:

7,805 total reviews
UGG Ansley

Review Breakdown:

73%5Rated 5 stars out of 5

14%4Rated 4 stars out of 5

6%3Rated 3 stars out of 5

3%2Rated 2 stars out of 5

4%1Rated 1 star out of 5

Customer Fit Survey:

63%"Felt true to size"

87%"Felt true to width"

62%"Moderate arch support"

Additional Reviews

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Overall1Rated 1 star out of 5
Reviewed at UGG US
I have a pair of Ansley slippers that are 3 or 4 years old and decided to add another pair to my collection. Ugg just added them back along with a pair of returned classic boots. I have been a customer since around 2006 with a full range of boots, shoes, sandals, and slippers that I have added over the years & the quality is no where near what it was just 3 or 4 years ago when it started going down hill. The inside isn't even 100% wool anymore so when you step into it you can feel that it sits on a sole with no foam support & just feels like cardboard when you stand in it. The lyocell breaks up the thickness of the wool. Their is no plush. Why would a company that originated to sell sheepskin wool lined shoes stop doing that and start worrying about playing to the concerns of customers who are looking for vegetarian products? They know the soles are horrible too because they are partnered now with a shoe restoration company. I have had my UGG ultimate short boots since 2010 and the soles and inside are still in great condition. I've only needed to replace the insoles 1 time. Now, based on other long time customer reviews. The insole replacements quality are compatible to what I found in the Ansley slipper & Classic Short boot this season.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
I don't think these are real Ugg's Australia? The insole is terrible- nothing like pure sheep shearing. The box said decker on it ?????? I'm sending them back. Also run small. I want my money back !!!!! I'm questioning this internet site also!!!!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Size 7 is equal to a size 9
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I am so disappointed. I have had two prior pairs of these same slippers, and I LOVED them. My first pair lasted 7 years, and my second pair lasted three years- quality not as good, but still super comfortable and warm. I got a replacement pair for Christmas and they are horrible! So stiff, no cushion, and way less fluffy- feels like I’m walking on furry cardboard. I don’t know what’s changed, but it’s not good.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
My normal size 10 was too short in this style, so unfortunately, I have to return it.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These run very large! I have always worn a size 8 in other Ugg styles and my foot came right out of these. Size down for sure.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Very poor service! Purchased 22 days ago and was never notified that they were never shipped. Also, they are no longer available! So much for a Christmas present! Extremely disappointed in Ugg!!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Used as indoor slippers. Threading came unraveled within a month. I've had the same style slippers that have lasted multiple years. The exchange process was fairly easy though.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Cute slippers unfortunately they have issues. I order one pair and the right one slips off my heel. Turns out the left slipper is about a half inch taller then the right. So I ordered a replacement same issue. I decided to try one more time and order another pair. Same issue. I don’t know what’s wrong with these slippers all the right shoes are half a inch lower on the heels! I don’t recommend buying these! I’ll buy directly from Ugg!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Length is true to size but the heel is too wide and it slips totally off my foot when I'm walking. I end up stepping on the back of the shoe which is substantial and hurts. I got rid of the packaging so I guess I'm stuck.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
My old Ugg's were 100% wool. They have changed the lining in my new pair. What I loved about my old Ugg's is that I could wear them even in the heat of summer and my feet stayed dry. Now as it gets colder in November with my new Ugg's, my feet sweat. I might as well have a cheap pair of slippers on my feet. I won't buy again. Will look at Other slippers with 100% wool lining such as Draper. Another nice slipper Co.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Wow, have uggs gone downhill fast. Not only do they no longer have the same comfort and structure, they don't even use shearling anymore! I'd call them cheap China knock-offs, but their own marketing materials are boasting of their fake fleece called Uggplush which is 80% wool and 20% lyocell, backed by 100% polyester.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
After coveting these for a whole year, they’re finally back in stock in my size. I ordered a size 9- the fit was very snug and way too small- my toes were really uncomfortable. Then I sized up to a 10- huge! These felt like slides there was so much slippage at the heel- then I ordered a size 9 wide and to my dismay - they are too big! As cute as these are and as much as I pictured me in these all winter, sadly it isn’t meant to be. I so appreciate Zappos return policy and kind customer service however.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
My other Ugg boots and slippers that fit are size 8, and I ordered 8. The size on the slippers that I received was marked 7-8 and were too small.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
It used to be that I had to buy a size up because of all the yummy warm fleece. The new ones I just got feel like I've been wearing them for a long time. Fleece flattened out really fast and they don't feel much better than the ones I had for years.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
I was very disappointed in the quality compared to UGGs I've had in the past - toe pan was too narrow, heel was too wide. It was if they were designed for a man's foot instead of a woman's.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
The fit and design of the slipper is fine. The reason I gave it such a low rating is the insole to the slipper pulled up and rolls while you walk. I have only had this slipper for a couple of weeks and as much as you pay for this brand it should not have the inside rolling and coming apart. I will not buy this brand of slipper again and go back to LL Bean.
I'd also recommend:
LL Bean
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
The size 7 was more like a size 8. Way too big!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
These shoes fit big. I wanted money and now can't use them.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
I wouldn't know because my order has been on back order.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
I've had many Ugg slippers the quality was worth it however this pair would not last which for the cost they should. The fur inside was rough and scratchy, insole cushioning non existent and the colors blah!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Very uncomfortable. Bottom sole too narrow. Returned a couple of weeks ago
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Size 8 is too small and 9 is way too big. I keep walking out of the back of them. 8.5 would have been perfect except you don't make them in half sizes
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
I tried the slippers on and after walking around for 10 minutes put them directly back in the box. There is less cozy fluff inside the slipper, which causes them to feel very sloppy. This is the same size as I have ordered for 10 years.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
This product is not at all like the UGG slippers, size 8, I bought several years ago. When I slipped into my former UGG's slippers for the first time, it was heavenly. . . and, amazingly, stayed comfortable for years. It was worth every penny spent! This item may look like the old UGG Ansley model, but everything about it is different. The new formulation uses synthetic material in its lining and doesn't provide the cushioning, fit, and comfort my old slippers had. The sizing is different too; I needed to go down a size to a size 7, and it still slides off the back of my foot. It's not the same high quality I had expected. What a disappointment!!!
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0 found this review helpful.

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