Customer Reviews Cuisinart DTC-975BKN 12-Cup Thermal Coffee maker

Great coffee maker. We had a Starbuck's Arista Grande for years and reality got used to the carafe staying warm all morning without burning the coffee. Starbuck's discontinued their model, so we looked long and hard for a suitable replacement and we are very demanding about our coffee and we are both pleased with this coffee maker.

Absolutely love it! Perks fast, always perfect coffee. Timer means I wake up to fresh brewed coffee!

I have had this coffeemaker for about 1 month (used daily) and highly recommend it. It makes great coffee and has features that are important to me which are: 1) Thermal Pot that keeps coffee nice and hot, 2) wide opening on the top of coffeemaker so that I can pour the water in very quickly without spilling, 3) coffee/filter basket that swings out for easy fill, and 4) programmable. I have not discovered anything that I do not like about this coffeemaker. The carafe is easy to use (lid screws on/off easily), and it pours nicely. And, best of all, it makes a great tasting pot of coffee (especially for those who like to drink it black).

The perfect coffee maker because it: 1) is ready to pour - no unscrewing or button-pushing required, 2) keeps coffee hot for hours, 3) is thermal and doesn't "cook" the coffee, 4) can be programmed to be ready when I waken, and 5) makes great-tasting coffee consistently. It does require a tall space on the counter and is a bit of a challenge to keep the inside of the carafe shiny - unlike a glass carafe.

Have had a Krup forever so was leery about changing but am loving the carafe on this machine! Keeps very hot, pours easily. Machine makes a great cup of coffee. Lid on machine feels little flimsy, but that is only negative. Had filter in wrong one day and that made a mess, but otherwise no problems. Love it!

Overall, a good purchase. At first I wasn't used to the moisture in the coffee grounds. Now I have adjusted the amount of coffee and all is well.

36 years of marriage and many coffee makers later this is the one in which we haven't broken the carafe because it is stainless. However, the last couple of months black flakes appear when we rinse out the carafe before making the morning coffee. Is this a coating that has given way, is it still OK to use? It is impossible to see inside even with flashlight due to small opening. We like the coffeemaker, but can't seem to find a replacement carafe online. Would rather not buy another just to replace the carafe.

We purchased this coffee pot because it was one of few vacuum sealed thermal carafe models. The others were too expensive. It's tall, so ensure your counter can accommodate. Works well for reasonable price.

I've originally purchased this model since it provided a thermos to keep the coffee warm. However, this specific model did not perform well. First, the coffee never stayed hot more than 20-30 min, the drip-stop didn't stop dripping, water started leaking from the base after about 4-6 month and you had to be careful to properly align the lid on the thermos or coffee would spill all over. Looks nice, worked very poorly for us.

It was a great coffeepot until I picked it up one day and the pot detached from the handle. It was only attached with a glue. Very much a safety hazard.

We purchased this coffeemaker because it is the same one we had for 10 years. It is the best around. I love that it is 12 cups and the thermal container really does keep the coffee hot for hours. Makes a huge difference when two people have different schedules in having their coffee in the morning. I definitely recommend this coffeemaker as the best around.

Since I prepare my coffee the night before, it did not stay as warm as it might if the carafe were warmed just before making. Also, the lid is a bit difficult to fit on properly. On the plus side, the coffee has a fresher taste from not being kept on the burner. I would have returned this if I were not so lazy but now I just hope I will get used to it. I would still recommend the Cuisinart brand, just not this particular model. I can never say enough about the efficient service I receive from Zappos.

Absolutely an impressive customer service and delivery! Every team member that processed my order is very professional and efficient! The time of delivery spectacular! Less than 24 hours of ordering the coffee maker it was on the kitchen table brewing coffee. Also the emails to update delivery and remainders of my credit available wonderfully done for months! Thank you!

I love this coffee maker! I have had mine for three years now and was afraid I wouldn't be able to find another when it's life was over. I use it every day and love the way it keeps my coffee hot and fresh all morning. I sound like a commercial but it is my favorite coffee maker in almost 40 years of marriage.

We love our new coffee maker! One problem we have with it is it doesn't keep the coffee real hot. Another thing it is very tall and I am sure it wouldn't fit under some cupboards. It is also heavy.

The thermal carafe came apart at the top. I followed all manufacturer instructions regarding care. It spills coffee everywhere when you try to pour it. The product is less than a year old.

I have finally given up on this coffee maker. The swing out piece that holds the basket, which holds the paper filters with the coffee inside would not stay shut...which meant that the coffee/water was not going into the thermos but all over my counter tops, down the side of the cabinets and...you guessed it: on the floor behind my stove and through the ceiling into the 1/2 bath below...all before I realized I had a mess on my hands. Short of scotch taping the basket holder shut I had no solution. So when this happened for the 3rd time I kept the thermos and trashed the unit. I also agree that the coffee did not stay hot as long as you would think it would. I hated that I had to loosen the top of the thermos to pour out coffee. Last of all, if you do not get the basket in the swing out holder seated just right and that can take some jimmying.....you're in deep you know what.

This is my 2nd coffeemaker and stopped working after 2 months. The first one stopped after maybe 3 months.

This coffee maker is quite expensive and therefore expected to be right. Was not, top basket which swings out does not securely fit and "click" when closed. Opens when brewing and spilling coffee everywhere. Very disappointed in the design.