Customer Reviews Nine West Flax Pump

I was extremely disappointed in this shoe. First of all, the material is very flimsy, and for a person who is very comfortable walking in heels all day long, these made me feel like I was wearing heels for the first time. Secondly, the lining of the shoe tore after only one day of wearing them. Finally, the fabric on the outside of the shoe is pealing. I would absolutely not recommend buying this shoe.

These are beautiful, professional shoes that are also sexy. I love pointy toed shoes for the office, they make you mean business! I have very narrow feet and the side is just a smidge gappy but not enough to make me return them. The heel is skinnier than I imagined also but at 3 inches it's not something I'll kill myself in! Pretty good buy.

I bought these in the leopard calf hair and they are totally beautiful! Sexy but sophisticated; nice with skirts, a dress, slim pants, skinnies -- so versatile, and spot on with the animal trend. Also true to size and totally comfortable, with a medium high but completely walkable heel. I'm in love! If you want a pair of animal print pumps, get these now -- you will be thrilled!

These look really nice and have a nice amount of cushioning at the bottom. The toe area feels like it may give a little discomfort after a while, but I plan on trying the Foot Petals sold on Zappos to hopefully catch my foot from sliding down too much. I also love that these shoes come in wide. I gave birth to a beautiful baby boy about nine months ago and while my foot did not grow completely out of my size, it did require me to move from an 8½M to an 8½W in many shoes, mostly heels. So, I ordered these in 8½W and there is plenty of room in the shoe without my foot slipping out. As always, Zappos' service was great!

Love these shoes. They are a perfect size heel that looks great and is comfortable at the same time. The black isn't as dark as I would have liked, but other than that they are great.

I have this shoe in a nude shade and Leopard! Love them both! Both of have great arch support and are wide enough, but not too wide. Lots of compliments on these shoes from men and women have come my way! These are a must have for jeans, suits, skirts and dresses!

These shoes are great, the perfect work shoe! I love the height, I personally don't like short heels, but then again can't walk around in 4 inch heels w/my job, so these are the perfect in between super comfortable. If only they had just a little bit of toe cleavage they would be perfect in my opinion. Most shoes I'm a size 8.5, but I'm a size 8 in just about all Nine Wests including these. I also have a wider foot and these fit great. I have these in the regular black leather as well, but the patent leather adds a little sexiness, and class at the same time.

I absolutely love the look of this shoe. I'm a size 5 and the toe box was a bit tight. I tried a half size larger, but it just gaped in the back so I decided to stretch the toes with my shoe stretcher so I could keep the shoe.

These shoes are beautiful and comfortable. Unfortunately, they do not hold up. The "shiny" aspect is a coating, which started to peel on its own (as shown in the 2nd photo), and also when the shoe gets nicked. I thought it was gum on the heel and attempted to rub it off, that is when I figured out it was a coating. I just may have a defective pair, but this is unacceptable only being able to wear a pair of shoes a handful of times.

In a world where subtle sensuality, maturity, elegance, and poise are rapidly disappearing, these shoes stand alone as utter perfection in all these categories. The gold leather is among the most beautiful things you could ever put on your feet. Get as many as you can now... they may soon be extinct.

Love this shoe! Good quality, comfortable and reasonably priced. A staple in my wardrobe.

Adorable! I got the red suede. It's more a true red than burgundy/wine. Very close to picture. I'm going to get the grey next. The suede is so nice for fall. They are very comfortable from the first wear and work appropriate.

I absolutely love them! I have narrow feet and these shoes fit me well. The style is very classic and very comfortable to wear.

Sleek, sophisticated, and ready for work! These are a little taller than I'm used to so I can't walk as fast, but they are very pretty. If you are on the fence about whether or not to order a wide, I would suggest it. These are pretty narrow.

My 8 year old like totally loves these shoes even though she had the heel like totally loose in a week or so, but she still wears them all the time.

This is more of a review of Zappos and their outstanding customer service. Within the first month or so of wearing these shoes, the heel itself actually broke in two. I loved the shoes otherwise, but was shocked at the poor quality from Nine West. I indicated this in my review, and while I was trying to figure out if there was a way to return these lemons, Zappos reached out to me and refunded my purchase! I ordered them again because I do really like the shoes and am hopeful these stand the test of time far better than my last pair. Thank you Zappos!!! You definitely have my business going forward!

These pumps feel great! No slipping in the heel, no pinching in the toes. Material seems very flexible. Will pair perfectly with black, brown, or off white outfits. I’m 71 and I just wanted a little chic back in my life!

I ordered these heels in pink suede to wear on days when I can be a little daring with my work outfits. The color is really bold, but not tacky, and the fit is perfect. I’m tempted to order another pair in a more conservative color.

These look great, fit well and are as comfortable as 3 1/2 inch heels can be. I highly recommend.

Very happy with the look and comfort of this shoe. True to size. Very walkable shoe considering the heel height. Have in Silver and nude. Great shoe from Nine West, again!

The shoe fit perfectly when I received it and I can wear it flawlessly for every occasion. On top of that the customer experience was definitely a treat. Something was determined incorrect and my order was cancelled. When I called confused everything was taken care of quickly and with a positive attitude. I couldn't have asked for a better experience with Zappos.

I needed a brown shoe and thought this would be a good choice. However, you really don't see the metallic look in picture, which is not me. It was a pretty shoe, just not my style.

Best shoe ever! I am a teacher and I stand all day. These are comfortable for 10 + hours. I have 4 pair of the black suede and 3 pair of the natural because I am afraid I will never find anything I like as much.

I love the shoes. This is the first time I bought shoes online and it turned out great. After a week they have completely formed to my feet.

These are truly beautiful shoes and they are so comfortable in spite of the fact that I'm not used to quite that high a heel. If the heel were a bit lower, I'd buy them in many colors! I got my usual 7.5 size and they fit perfectly and I stood for hours in them the first time I wore them. Thanks for a wonderful shoe.