Customer Reviews UGG Kids Classic Tall (Little Kid/Big Kid)

This product is the polar opposite of my 2001 UGGs, which were made in Australia. The new boots are poor quality material, thin, flimsy, & poorly contructed.

This is a fake shoe, it is made in [*], NOT Australia, and I demand my money back!

Previously purchased UGGS and was satisfied. This time they are tight and tufts of fur came out - also this time there was a sticker stating they were made in China! Very disappointed with what I perceive is a change in quality.

The most terrible customer service i have ever experienced, i recieved uggs for christmas which was 2months ago and then i had to ship them back because they were too small so i specifically wrote on the return label that i only want to change the size and they send my money instead and they took long to send me the money back and so i complained about it and so they offered a 30% discount and i had already said that i wasnt going to purchase anything from them the first time anymore so when they offered this discount i said ok ill try them out and so i did and my uggs got here but they never told me that they were going to be used i was so dissapointed they were used they were wrinkled and had stains i was super angry up till now 2 month later feb 6, 2011 i havent recieved ANYTHING

Never been so disappointed in a "Luxury" company. I've had my chestnut tall uggs for two years, i loved them wore them around my apartment and out to do errands. One day i noticed that there were one-inch tears in BOTH of the uggs on the seam in the back. I was upset and called but [*] they can't do anything about it and even if I was willing to pay I couldn't even send them out to be repaired. So basically there's shoe glue holding [$] pair of shoes together. I have three pairs of uggs and will never buy another pair...total junk...total gimmick. I'd expect them to have MUCH more pride in their product...literally have heels from [@] that have help up better. Such a joke.

i wore my black uggs daily for months. my feet, socks & jeans continue to get dyed black. i thoght it would evebntually ease up i followed their wipe down/ baby powder suggestion & it didnt help 1 bit. i was told i would have to pay to have my uggs shipped to them to be evaluated to see if its a defect...umm pretty clearly a defect. this process will take over a month & they may decide my uggs are fine & send them back to me. NICE CUSTOMER SERVICE FOR A LOYAL COSTUMER. i should send u the bill for all my clothes your defective boots have dyed black!!! disgraceful!!! you should be ashamed of youselves. i aldo got 3 diff stories from the 3 diff agents i spoke too. & this is not inflammatory...just giving my honest review. i tried w/ your customer service & got NO WHERE, ist ladt was down right nasty

I wear my UGGs everywhere. I got new grey UGGs a week after christmas and already in the right boot the stitching in the toe is coming undone. I want to exchange them for another pair that are prepared correctly.

Wear my boots to work out and everywhere I can.

i hate these!! i am never going to recommend them to a friend! i bought these a year ago and the color is wearing out the original color is brown but people think they are grey. The fur falls out and they scrunch up. They are ripping apart . In the back where it says ugg australia the stitching is coming off. I am very diasspointed considering that i got authentic uggs.

Im very upset with Ugg. Ive been an Ugg boot customer for years I love all my boots but this year i needed a new pair and i found out that they are not the same anymore. I order the classic tall online here i got them in and the color (chesnut) was really dark and the fur on the inside was rough and tan not white like in the picture and how they used to be and the bottem of the boot was like plastic not rubber like they used to be. I went to a department store here the carry's Uggs and asked the clerk why these boot are soo cheap now [*]. So im very upset cause i need new boots. Please go back to your nice quality boots.

I would if I had the product!

Product received and I was very excited as these were for my daughter - could not get cardboard out of the one boot - not happy -gave up. Tried other boot put it on and the calf was too tight (don't have big calves to begin with) - no room whatsoever to tuck pant legs into the boot. Unfortunately I am returning boots today. We will find boots elsewhere that will fit correctly.

Unfortunately, the quality of Ugg products is no longer as good as it used to be. I have been a loyal customer for more than 10 yrs, and there is a obvious difference in the quality of products bought within the past 3 years as to the products I purchased prior to that. Every product (boot) I bought in the past several years have not lasted more than a year (one winter season to be exact) without having to be replaced. And that is only with being worn one or twice a week.

I am unhappy to find that after less than a year, I now have a hole in the toe of my Uggs. Telling customers to buy a size down is bad advice. I usually do not buy expensive shoes and clothed so these were a splurge and I had hoped they would last. I am also bothered by the warranty policy that requires me to pay to ship them back to evaluate them for a defect. I am sure a hole worn in the toe will not be considered a defect so now I am stuck with a pair of expensive boots with a hole in the toe.

I got mine less than a year ago and only wore them during the cold weather. While they were warm and slipper like footwear I could wear to work and on errands, there is no arch support. However, most importantly, for a pair of boots that costs nearly $200, they are already worn through in the toe area. I think going a size down is bad advice to give the consumer. I assumed they might be replaced under warranty but I have found that you must send them back (at your own cost) for a evaluation to determine if the problem is covered under warranty. I had similar looking boots from another (much less expensive) company and they lasted much longer. Very disappointed in Ugg. :(

make sure to not wear them in the rain, put a waterproof spray on them just in case. they will wear out and stretch. not good for people who have skinny legs. get a cheaper [*] pair not worth the [$]!

I loved these boots and was so happy to get them for my christmas present. I applied the UGG care product on them properly like I had done with my short classic chesnut colored UGG's and it is supposed to protect them from weather damage. I wore them in a light rain and noticed my new boots had turned green! theyre the tall grey ones and that disappointed me greatly :(

I haven't seen them yet They can't find me

Overall very disappointed as a long time ugg wearer. A hole developed at the toe after a short period of wear

My Uggs are comfortable but not so great. I tried cleaning themand now they just feel like sand paper. I was very disopointed. I would NOT RECOMMEND THEM.

Ive used Classic Tall UGGs for 3 years happily (warm, comfortable). But the new pair I ordered some weeks ago: a flop. Same boot, same size! After wearing twice a hole at the seam behind. 52.- EUR for the return from Germany. Please read Service Comments also.

I am a frequent customer with great past experiences, so I'm not sure if I just got a bad batch but this pair of classic chestnut tall was horrible. I returned them after 3 days of wearing because the boots were falling apart (it was purchased on uggaustralia.com). I got a full refund with no hassle but am not sure if I will be purchasing any more, as I feel the quality of the boots have strongly gone down. I don't mind paying the price, just give me a good boot.

Too tight in the legs. Not comfortable

The return policy was such a pain!! They make it WAY to complicated to return the product and get your money back. Just a complicated "mailing back" process all around.

My husband bought me my 1st pair of uggs just over a year ago. I loved them and wore them every chance I got. I ended up investing in 2 more pair in different colors. Just the other day my 1st pair tore at the seems and ripped open. I contacted ugg through email and phone and was told they would evaluate them if i shipped them in & they still may not be replaced. REDICILOUS forhow much you pay for them! Very unhappy and EXTREMELY disappointed!!!