Customer Reviews Patagonia Refugio Pack 28L

Love this bag for its colors and numerous pockets of space. It is so comfortable even when full-padded back and arm straps-I was at the airport with this and was very pleased.

It was a gift for my nephew; he loved it! He works for a big online company and uses it to commute to work each day. Great product.

The Good: Very elegant, minimalist styling (I purchased the black/black combo). Lots of pockets for a variety of things, including a mesh water bottle pocket on each side, a zip-up flap on the front with a pocket inside, a larger pocket behind that with several slots for pens, calculators, cell phone, whatever. The main storage area has a laptop pocket, which accommodates up to 17" laptops. The lining is only nylon though, so perhaps consider getting a sleeve for additional protection. The main area also has a small divider flap at the bottom, for separating books or folders. Both the main and front pockets go all the way down to the base of the bag, so there's plenty of storage space. Also there is one small pocket on top of the bag, which is lined with some kind of fleece; clearly meant for an MP3 player or cell phone. Has a sternum cross-strap for additional security, the shoulder straps curve out and are cushioned, and the "back" of the bag is meshed to wick away sweat. The Bad: Not much, just a few things I wish it had. For one, the main compartment's zippers don't go all the way to the base of the bag, which does make it a little difficult to get things in or out. Also, wish the bottom was rubber-lined (Timbuk2 does this) for more grip. For this it gets 4/5 stars in style. The Bottom Line: Excellent, excellent bag. Durable materials, lots of space and compartmentalization, and very comfortable to carry even while full. I used my last backpack for nearly 8 years and I expect this one to last just as long.

Great backpack! Great waterproof material, lots of pockets, and compartments. It fit my laptop, the extension cord, two small books, a notebook, a file folder; all the regular contents of my purse and it still had room for much more. The only problem was, I am 5'2 and this backpack is way too long on me. It was annoying to walk and hit the back of my legs with every step. So I gave it to my sister who is 5 9 and she loves it and she gave me her old Patagonia, which of course is a great brand to have.

I love this backpack, it holds my 17" laptop with room for other things. I received it in 1/2 of the estimated shipping time. I would highly recommend this backpack, especially if you have to carry a heavy load.

I love this backpack. A fellow grad student had one in the green and I was green with envy. I almost got the same color (my daughter told me we'd be "backpack buddies") but I went for the Rockwall color. Love it. It has 2 main zippered compartments; the smaller one has a whole side of pen pockets, a key hook, pockets for wallets, keys, or whatever else you may carry. The larger section has a padded sleeve for your laptop (or iPad, in my case) and small pocket at the front of the compartment. The front has a small compartment with a vertical zipper and a sleeve that sections off the bottom of that compartment. The two side pockets are handy for short umbrellas or water bottles or whatever. And my favorite compartment is has a small velour-lined zippered pocket at the top of the backpack for my phone or iPod or whatever needs a soft place to land. This bag lets me carry a lot of weight comfortably (books, iPad, lunch, water, wallet and other personal stuff) and I think it looks great doing it. The lack of a waist belt doesn't bother me (I don't usually use the chest thingie either).

I love the channel blue color, great compartments and design. Just not the best for a 5'3 woman.

Nice-looking, lightweight pack! The Refugio's size is "just right" for managing laptop, books, files and other essentials on trips & feels good balanced on your back instead of over-the-shoulder bags used in the past.

I love all Patagonia products and this backpack is no exception. The side pockets are great for water bottles, umbrellas, or quick access to cell phone or keys. The laptop sleeve works great. I love the small zipper at the top for my headphones or lip balm. The top loop is reinforced and super sturdy for hanging on hooks. The padding makes for a comfortable fit. Highly recommended.

Absolutely love this back pack! I thought that it was going to look a bit too long on me (I am 5 feet 5 inches tall and 130lb), but it actually fits my frame perfectly. It is super comfortable, and very spacious. I can fit a laptop, a huge text book, a binder in it, and there is still plenty of space.

I purchased this bookbag for school. The colors are a touch darker in person than what they appear on the website -- I thought the straps and such were a dark brown, but they're actually olive colored. The bag is great though, I think the straps are comfortable, there are plenty of pockets, including a laptop sleeve and an iPad/tablet sleeve (these are separate) as well as 2 side pockets and a top pocket for like sunglasses or something. I am able to carry my laptop, 2 casebooks, 2 notebooks, and some misc. stuff in the front pocket (wallet, laptop charger, etc) with ease.

My car got broken into one night and the only thing they took was my backpack with all my work utensils in it. I was devastated, been using the same backpack for approximately six years. After searching for a long time (two weeks) I came across the Refugio by Patagonia and it looked nice. I was a little hesitant for the simple fact you only get a couple pictures and do not really know how it truly is. I received it today and it is sick! This bag holds all my crap and it holds it snug. The pack is a perfect size and feels comfortable while being worn. Patagonia has done a great job as well with the smaller front compartment and the access for pens, cards (IDs), keys, etc. I love this bag and it feels as though it is rugged and will last for a long time. I also respect the company Patagonia for the simple fact of the way they conduct business and all the environmental contributions they have donated over the years. Read up on them sometime and discover what certain businesses do to help our Earth.

Love my new backpack! I use it mainly for school (laptop, spirals, books, etc.) and have found that it fits a surprising amount of stuff. I would recommend this to those searching for something new.

I bought this backpack mostly for the space to fit my 17.3 inch laptop, and I am not disappointed. The laptop pocket fit my laptop without the sleeve with room to spare, but when I but the sleeve in as well, it reached capacity. This bag has enough room to fit my laptop and the entire contents of my purse with plenty of room to spare! I would highly recommend this bag to anyone who is looking for a backpack that has lots and lots of carrying capacity.

I just got back from a three-week trip through India and this backpack was perfect. It has a good amount of space without being bulky; it has useful pockets inside and out; a laptop sleeve. It is very sturdy. The colors are decent, but not my favorites. I highly recommend this bag!

Great everyday backpack. I bought mine to carry books/computer back and forth from school. Nice durable construction. Plenty of pockets to hold all your stuff.

Great pack, great price, great manufacturer and great store (Zappos). Hardest part of buying online is "seeing" the product before you buy it. I have many things that I did not envision accurately prior to buying. Zappos includes a return label with purchase, in a box sealed in a way that you don't ruin it when you open so return, if you have any reason to, is simple, unquestioned and friendly. Love Zappos!

Serious versatility. Just arrived and I'm already in love with this backpack! Biology major materials fit with laptop. Storage for water, camera, and phone. Do not pass up!

Killer backpack. More pockets than a kangaroo and wicked neat colors. Stash and go; a tablet, phone, jacket, sunglasses, sunscreen, running shoes and a small dog.

This backpack is perfect. Patagonia is a great company and Zappos has the best service hands down. I ordered on a Thursday night and received it the next day! The color is mostly grey like the picture but there is a hint of green in some light though which I think is a plus but you can't tell from the picture provided. A good deal and it fits everything I use it for (15-inch MacBook Pro, iPad, textbooks, etc.) and I look forward to taking it with me camping this summer. It is very durable.

I love this backpack! The color is so vibrant and its spacious. I put my 15 inch laptop, 2 1 inch binders and my college books in it. It was comfortable to wear also. Great buy, worth the money!

I purchased the backpack for both work and personal travel. It has great storage for all your odds and ends. It also fits my MacBookPro, notebooks, files & my iPad no problem. Overall, this is a great backpack.

I purchased this backpack to replace a North Face backpack of similar size. The Patagonia one is excellent quality, but I feel like it is not designed as well. The zipper pulls are smaller. The side straps get in the way of the main opening zipper. Overall, it is OK, but if I were starting over I would have stayed with North Face.

I really liked the look of this backpack and it fit everything I needed to carry for business (computer, iPad, file plus personal items), but unfortunately the straps are VERY hard and a bit too close together for me. I am petite, but found the straps dug into my neck/shoulders once I put any weight in it. Had to return despite loving the look. :( It is possible that the straps will soften up, but I needed it immediately to wear for long periods and it would have hurt.

I tried this backpack on last night and could feel it pulling and cutting into my shoulders but I thought maybe it would be wear better with weight in it. I was wrong it got worse. I'm a 5'4" female and a college student. I only had one textbook (I left out the giant one this morning), my laptop (fits my 15" ultra thin Asus perfectly), a notebook, and some pens and by the end of the day I could no longer stand the discomfort it caused to my shoulders. It's like the straps are too close together at the top. That being said it is a cute pack and it does not lay awkwardly when worn. I liked the pockets in the front and the lined zip pocket up top. I also like the across the chest strap because you can move it up or down so it doesn't smoosh your chest awkwardly. Unfortunately, it was too uncomfortable so it has to back.