Customer Reviews Ariat Regal Reversible

This belt broke as soon as i pulled it out of the shipping bag. I didn't even have a chance to wear it. It's super cute, but clearly there is some sort of manufacturing or design issue. I guess it's possible it was just a fluke. When I called customer service, they were completely nonplussed about it and just told me to go to the website to find the return instructions. Disappointed all around with this one.