Customer Reviews UGG Kensington
Write A ReviewRating Summmary:
312
312 total reviewsReview Breakdown:
67%5Rated 5 stars out of 5
12%4Rated 4 stars out of 5
10%3Rated 3 stars out of 5
4%2Rated 2 stars out of 5
7%1Rated 1 star out of 5
Customer Fit Survey:
56%"Felt true to size"
78%"Felt true to width"
54%"No arch support"
Additional Reviews
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Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
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I've ordered Ugg boots from other places and these arrived and appeared to be beat up, a little scratched with blemishes and a few tiny tears. Maybe from tumbling around in the box?
I'm going to go out and by the care kit and hopefully the brush and Ugg conditioner will help with the stratches and blemishes. It probably won't help the creases that were already there in the boot.
It would have been nice if they arrived with plastic sleeves, like other boots.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I fell in love with these boots the second I saw them and HAD to have them. BIG MISTAKE!
Yes, I had read the other reviews about the ankle being tight, but when I came across one reviewer who recommended loosening the bottom buckle, I went ahead and ordered them (in olive). When I received them today, I was overly impressed with the color and style - they looked exactly as they do in the picture. However, I went to put the left one on and there was A LOT of resistance, especially in the ankle.
I tried the buckle method, but it did no good. I finally managed to squeeze my foot into both the right and left (although the right went on a little easier) and tried them out for a little while (in the house, of course). I knew I wasn't going to keep them.
The hardest part for me though, was GETTING THE DARN THINGS OFF! It felt like my (left) ankle was going to snap in half! If I hadn't been here alone, I would have asked for backup! However, after several minutes of struggling, I got my foot out, with a throbbing twinge left behind.
If you are a first time Ugg buyer, please heed my advice and stay away! They may look great in the pic (and on your feet, once they're there) but the pain of putting them on and taking them off just isn't worth it!
Caryn P, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style1Rated 1 star out of 5
Runs NarrowRuns Wide
Poor SupportGreat Support
I got these for my mom; they are very hard to fit into but look very nice and she has worn them for a bit and there is still an issue fitting into them. For comfort I would suggest the original Uggs or ones that come with a side zipper which gives a perfect fit.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Poor SupportGreat Support
I am an Ugg connoisseur and although I love these boots. They are so hard to get on and off. I should have listened to the other reviews, the ankle on these Uggs is the worst. I do not think it will ever be a slip on slip off boot. Too bad, because they sure are cute.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Great service from Zappos, as always, but we returned the Kensington Ugg. Basically, I'd give the left boot 5 stars and the right boot 1 star, thus the 3 star rating. My left foot slid easily into boot and fit perfectly - right foot would not go in past the ankle, no matter what we tried...pushing, pulling, stretching, forcing - not a chance. Either my feet/ankles are drastically different in shape/size or the 2 boots were cut differently. Bummer, as I really wanted this boot!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
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Ditto what the other reviewers have said. I do have a high instep, but I thought "how tight could they be?" I could not even get them on!! They style is great and the color olive is gorgeous, but sadly these have to go back.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I've been eyeing these Uggs since last year and finally decided to buy them for myself for Christmas. I read the reviews about them being tight but I have fairly thin ankles so I didn't think they would be a problem. When I got them they were a bit snug. I wore them around my house for 2 says hoping they would stretch out but they only seemed to feel tighter and I had to get my daughter to help me pull them off! They fit perfectly in the foot. Just too tight in the shaft. I had to send them back. So disappointed because I really liked them.
I'd also recommend:
UGG, Rosylnn
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I wear an 8 and true to fit but as stated by others have a tight ankle to push your foot through. I got off a flight and tried to change into these shoes but with feet slightly swollen it was really a chore to get them on. The tight ankle issue may be enough of a turn off in the future to consider ordering another pair. They look sharp, have a edgy Harley Davidson look and have received compliments. Not enough padding on the sole so it is not very flexible or comfortable.
I'd also recommend:
sorrell
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I'm three months into owning this shoe and a little disappointed. I mainly went with Uggs because I saw you could order replaceable footbeds. Didn't know it wasn't standard on all Uggs. I take really good care of my shoes and have noticed the footbed wearing down on the right. I love the style, love the first month of wearing them, but really wish they were more durable.
Em T, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
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Poor SupportGreat Support
These were comfy for first 5 minutes, but then I started noticing how wide the toe area is, almost duck-like, and how narrow the ankle is. Usually I like roominess in the toes but this was too much, and my ankles are slim/normal so I just don't see how they came up with this peculiar fit. The fluffy wool inside sure felt nice, but I have to return them sadly. They look kind of clumsy as well, compared to other Uggs.
Lisa J, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
This boot is very comfortable to walk in and keeps my feet warm. But my biggest complaint about the boot is that it is extremely difficult to put on and take off. The side buckles are only there for looks - they do nothing for making the boot easier to put on/take off. Maybe Uggs should make more boots with zippers. Also, the boot looks very clunky.
I'd also recommend:
I wish I knew because I would buy that brand
Mani, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Thought these boots were very cute but when I got them, they were extremely difficult to take off and felt very stiff around the ankle area. By the way, these boots were one size too small. While shopping in the mall, I tried a size larger than what I normally wear but still boots were stiff and uncomfortable again. I returned the boots. My sister has a pair but she went with the Youth version because it had a zipper for easy on & off. I wish I could fit in a Youth size but can't!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I usually wear a 6 in Ugg's. I ordered a 7 in these and could not get my foot past the ankle part. I exchanged them for an 8, and had the same problem. The style is awesome, but not recommended for people with wide feet.
Ta'Hirah, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
So sad! Had read many reviews on other sites of women not being able to get these on, and thought it was a fluke since no one mentioned it here. I wear a size 8.5 in other shoes, always an 8 in Uggs, am tall and thin and could not get these shoes on past the ankle! Got one boot on, sole length was perfect (and height of boot was great, these are really cute!) but seriously could not even get the other one on, and these were so cute that I really really tried! Had to send them back; these may not be for you if you're feet are bigger than a size 6!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Cute but... These boots are cute but are way heavier than they look! And heavier than the other Ugg boots I own. They seem to have a much thicker sheepskin lining, which makes tucking anything into them difficult. I am returning them!
Erika K, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Pros: Super cute, comfy and super warm. Cons: cannot get my foot into it! (I'm a thin person with a skinny ankle and still could not pull this boot on!) If it had a zipper, I'd have kept it. Sorry to send it back.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I was highly disappointed in this product. It feels and looks cheap, and is not in the least stylish.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
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Sizing seemed to run small and I had to send them back for the next size up. One ankle was WAY too tight :\
J C, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Exactly as others have said...impossible to get on and off without breaking your foot. Even not after about 20 wears, the ankle area is only slightly better and definitely not for anyone with athletic calves. Do make sure that you size up, as others have said. Plus, my feet kill me after wearing these for a while. They have no arch or heel support at all, but I rarely walk around in flats, so that's not unusual for Uggs.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Extremely stiff, to the point that they are difficult to walk in. They didn't look bad, but I opted for something more comfortable.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I am so sad about these! Overall, I love the warmth and general comfort of Uggs and thought this unique pair would be great. I was so excited that Zappos had two left in my popular size 7, so snatched a pair up. They fit great in the footbed, but I had the hardest time ever trying to get them on. The one I was finally able to get on took even longer to get off, and now my ankle is incredibly sore. These are way too tight on the ankle and have absolutely no give. I am not about to pay this much for boots that give me such trouble. Unfortunately, these are going back. This has never happened before with all four pairs that I own, so it's disappointing. Good thing for Zappos free shipping and returns!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
These boots are super adorable, but I was only able to get on 1 boot (that was not an easy task). They are really difficult to get on thru the ankle. Other reviewers stated they had a hard time getting the boots on, but I would not have thought it would be so hard! Sadly these boots will have to go back. And I absolutely love Ugg boots.
Melissa T, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
I wear a size 8 and ordered a size 8 even though the reviews said to order a 1/2 size smaller. I couldn't even get the boot on my foot. This was the second pair of Uggs I ordered and both were too small for me. Don't know why people say they are large.
Paulett B, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
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Adorable boots, too bad I couldn't fit in them. I normally wear a 7.5; I tried both a 7 and an 8 in this boot. Unless you have thin ankles and calves, forget about ordering these boots!
Susan S, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Poor SupportGreat Support
I ordered these and was so excited to get them, but alas I couldn't get my foot in one of them...I am hoping that I can exchange them. I haven't had a chance to wear them yet but have had them for 2 seasons.
Jude, Zappos Customer,
0 found this review helpful.