Customer Reviews UGG Kids Classic (Toddler)

I love Uggs, but this was the first pair I ever got that the skin on the boots were dirty when I first got them.

These were a birthday present to my daughter. She wore them three times and the stitching on the toes is frayed. She had a pair of cheap boots she wore for over two years and we didn't have this problem. Had I known this is the quality we would get I would have saved my money and bought her another cheap pair.

I was trying to exchange the product. I shipped the boots back to Ugg and received an email a week later stating that the new item I wanted for the exchange was unavailable. I called the 1-888 # that they supplied in the email and the Ugg Sales Person started to get an attitude with me because I requested that they put my money back on my creditcard. They said that they can not credit my card because it needs to go thru the exchange process within the warehouse which will take a week. I told them that this is not acceptable because Christmas is next week and this item is a christmas gift. Talk about a Grinch who stole christmas, they told me that their is nothing they can do and I will just have to wait. Not sure if I will ever order from the Ugg website again or call customer service either, those people need an attitude adjustment and a lump of coal in their stocking this year.

My Boots Split in the back on the third wear.

We are very upset that our daughter's Classic Black Ugg boots ripped open after only 2 months and we were forced to throw. We have purchased many Uggs in the past and never had this problem, but as of now, we will never buy another pair of Uggs at the mall or online

My daughter uses them to wear to school. After 2 weeks of wear, the label on heel was unraveling. Still waiting for the exchanged product.