Customer Reviews French Sole PassportR Flat
Write A ReviewRating Summmary:
178
178 total reviews
Review Breakdown:
61%5Rated 5 stars out of 5
19%4Rated 4 stars out of 5
10%3Rated 3 stars out of 5
6%2Rated 2 stars out of 5
3%1Rated 1 star out of 5
Customer Fit Survey:
44%"Felt true to size"
84%"Felt true to width"
62%"Moderate arch support"
Additional Reviews
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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
Great shoe! Originally thought it was a bit expensive, but it is high quality, well made and true to size. I love this shoe and plan to order other colors!
Anonymous, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I ordered one size smaller! Very comfortable and very happy with my purchase and the ease of exchanging for a smaller size. Thanks Zappos!
Kathleen M, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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OMG these are so comfortable and nice looking! Fit very true to size. Lovely. Look as good as Chanel.
Chris I, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Beautiful design, very comfortable. These run a bit large or should I say, wide.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
These shoes are great looking; however, they definitely run large. I am always a size 8 especially in ballet flats and the size 8 was quite large on me. Waiting to receive the 7 1/2.
I'd also recommend:
paul mayer
Anonymous, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
I originally purchased this great shoe using my normal shoe size of 8 1/2. The shoe runs long and I had to return it for a size 8 which fit perfectly. This elegant little slipper shoe is incredibly comfortable and can be worn dressed up or dressed down. I've had so many compliments on this shoe! A great find and definitely worth the money.
Beverly R, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Great ballet flats, but I wished I had bought them 1/2 size smaller, as they run large...
Anonymous, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Extremely comfortable ballet flat. I found this newer version of the Passport to be slightly bigger than the original one (that had a leather sole and heel). While I'm an 8 in many brands, the 7.5 French Sole usually fits me like a glove.
I'd also recommend:
Delman
Anonymous, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Although I’m usually a size 10 1/2, this shoe runs roomy so I took a 10. Very very comfy; does not irritate my wide feet.
I'd also recommend:
A flat Stuart Weitzman.
Rosalind K, Zappos Customer,
2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Definitely runs big. I am between a 7 and a 7.5, and the 7 was roomy. I bought the French Sole Passport to compare with the Vaneli Serene (which runs at about half the price). Overall, I felt that the Serene won in the looks department (surprising!) whereas the Passport was more comfortable. The Passport's toe is the strangest part about this shoe: it's neither almond nor square. Instead, it takes the worst part of both; it made my foot look like a long squared-off almond. The quilting and leather are both lovely, but the shoe is cut "high" (the leather comes up the sides of your feet and over the top). The resulting long and narrow strip of my skin made my feet look very slender...but very long. The ultra-long squared-off foot might be your aesthetic, but it wasn't mine. In the comfort department, the Passport reigns supreme. The side lining is fabric (great for preventing that sweaty foot feeling) but the bottom lining is leather, for durability. It has no arch support (which is typical for ballet flats), but it's cushy to walk on, and the rubber outsole gives you great traction.
I'd also recommend:
Vaneli Serene
Anonymous, Zappos Customer,
2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Shoes fit great. Took a 1/2 size smaller but tried them on in the store first.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
The style and fit of the shoe is good for me. I have a size 11 foot and have had trouble finding a flat that fit my foot properly. The one draw back is the lack of arch support. I would not be able to walk or stand in this shoe all day. I tried other French Sole flats and this was the only one that did not cramp my toes. One would have to decide if this very expensive shoe is worth purchasing.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Beautiful and comfortable but the sizing is way off. I ordered a half size smaller than usual and needed a full size smaller.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Wide, not so much support but cushy enough. Very lightweight. Kind of expensive for what it is, but good soft sole, nice styling. I have two pairs, in the ivory and black, so guess they work for me!
M L, Zappos Customer,
2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
These are really a "Chanel" look alike, very flexible and comfortable. The sizing is just slightly off - for me not quite a half size large, but maybe I will put in a heel grabber. A half size smaller would be too small I think. I almost sent them back (somewhat pricey and not quite perfect sizewise), but they have such great style and comfort, I know they will be my "go to" shoe for traveling. I do love the looks of them because they are both casual and dressy. I am sure the heel grabber (or whatever you call those things that stick on the back) will do the trick.
Judy T, Zappos Customer,
2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
These took some "breaking" in, but once they were, they fit fine. They are a half size larger, but that was OK for me. Absolutely no arch support. Overall, though, one of the more comfortable "flats" I have owned.
I'd also recommend:
Via Spiga; Joan & David
Andrea W, Zappos Customer,
2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Great ballerina flats! I\'ve had bad luck with ballerina flats in the past, but I was pleasantly surprised by these. They fit very well (true to size), are super comfortable, and they are well made. Since I am not used to wearing super-flat shoes, I put an insole in them for a little added padding, but they are comfortable with or without the insole. I would not recommend these shoes if you are going to be seriously pounding the pavement all day -- I tried this and my feet did get sore, but for work or just strolling around town they are great! I\'m so glad that I decided to give them a try! I\'m looking forward to my next pair of French Sole shoes.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
I really liked the shoe style but the color was off. It has a definite yellow hue rather than a neutral beige color. That difference was a major difference and enough to make me return the shoe.
Patticak, Zappos Customer,
2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I ordered these shoes because the reviews were so favorable for the Passport flats. The picture shows a little heel, but they are really, really flat with no lift at all in the heel. Because of that, they didn't look as well with my jeans as other flats, so I'm sending them back. On the other hand, I love the pewter color, and hope I'll see more shoes of this color this year!
I'd also recommend:
Anne Klein, L'Artiste
Sarah, Zappos Customer,
2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Although it's a beautiful shoe, I had to send them back. The shoe is very well made, comfortable and elegant. However, and I mean no offense to the other reviewers, they seem a tad too old lady-ish for my taste.
Claudia, Zappos Customer,
2 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I have purchased this shoe several times and it was a great little flat. Sadly the toe has been changed to a boxy, larger square. This is not the stylish shoe it once was. A subtle but cheap looking change.
Anne K, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs NarrowRuns Wide
Poor SupportGreat Support
These do run a tad big, but I wouldn’t say by a whole half size. A lot of reviews said to size half a size down, but i stayed with my size and happy with the fit. Hope that helps. They are so cute - one thing to note: the bow can be adjusted it’s not glued into place.
QSH, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Have been wearing these shoes for years and have them in all colors. I have surgery on one foot that left a painful scar and these shoes are still very comfortable. I am a professional woman and these shoes can be dressed up or down and I can spend all day without any discomfort.
Passport, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I love this shoe. This is my fifth pair over many years. I bought my first pair years ago in a retail shoe store when I was looking for a dressy flat to wear on a cruise. They were so comfortable, they became my everyday shoe - I teach and am on my feet all day. I usually wear an 8 1/2 W - however, the salesman told me to try the 9 (they do not make a wide shoe). It was perfect. I have since bought it in other colors. One important word of advice - the bow which adjusts width comes undone frequently. Have a shoe maker put in two stitches so they don't constantly flop undone.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
It took three tries, thank you zappos!, to get the right size. I am normally a 9.5-10 in flats. The 9 finally fit perfectly. Comfortable right out of the box. Lovely for walking then going out to dinner! I wish it was mde in a beige and black patent combo. I might have to buy the navy because this shoe is so comfortable.
Anonymous, Zappos Customer,
1 found this review helpful.