Customer Reviews Sanuk Chiba

This is my 3rd pair, over the past 5 years luved the first two this pair equals to what one can purchase at a discount store at one third the price, sole is thin quality poor, yet the first two I purchased were excellent. I complained and was told send them back. I am a business owner in the import export business, always on my feet and do not have the time to send back or believe in sending an item back, I will just not purchase in the future. I donated to the local church the shoes they sold for 15.00 which is what to me they are worth. I received terrible customer service regarding my complaint, very disappointed with Sanuk. Obviously what I though was a great company and product has changed, my two prior pairs here great had thick soles, comfortable and wore well.

these shoes I purchased are my third pair over the past 6 yesrs these are the worst they compare with a pair from walmart, I emailed my complained to someone else in corporate I will not waste my time in sending back, and stated that I donated to the church and sold for 15.00 the soles are thin construction is not the same as your other shoes and very disappointed

We sent them back to exchange for a different pair and have had no communication about it at all.

Best looking but most uncomfortable shoes ever! I loved these shoes...until they started giving me intense shin and knee pain. Unfortunately they had to go back!

Im sorry guys but my girlfriend turned me on to theses shoes and I loved hers. She has had no problem with hers, but two days after I bought mine the rear sole began to seperate! Whithin a week mine were unable to be worn! I was so excited to get mine, But I was really left dissapointed! I could not return because I had no reciept, I didnt think I would need it after my girlfriends positive experience.I really liked the style of mine,and they were really comfortable, but I dont think I will be buying anymore in the future.