Customer Reviews Crocs Santa Cruz
Write A ReviewRating Summmary:
4223
4,223 total reviewsReview Breakdown:
75%5Rated 5 stars out of 5
11%4Rated 4 stars out of 5
5%3Rated 3 stars out of 5
3%2Rated 2 stars out of 5
5%1Rated 1 star out of 5
Customer Fit Survey:
82%"Felt true to size"
91%"Felt true to width"
63%"Moderate arch support"
Additional Reviews
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Overall1Rated 1 star out of 5
Reviewed at Crocs US
style was not what we were expecting
Freda,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
The sizing is off. Every other pair of shoes I own are size 12. I can't even begin to get these size 12 Crocs on my feet.
Patrick,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Received my size 15 Santa Cruz 2 loafers 2 weeks ago and upon opening the box I immediately noticed a large wrinkle across the top of both shoes-as if the cut of the cloth comprising the tongue/top was too large but sewn into the shoe and shipped anyway. Bottom line Crocs, your QC department needs to be a LOT more diligent.
Tom,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
I got the shoes and the pair was too right. I usually wear 9.5 size but as per recomm beat ion on your consumer app, I bought down to lower full size which was 9. I then took the pair for exchange to your crocs factory store at Philadelphia Premium Outlet and did not find any santaxruz's to chose from. On top of that they offered store credit instead of refunding my money or order the other pair which I needed for my home delivery. I had to use my credit on something which was totally not needed. So for me it was a very bad experience and I feel like having wasted my money on this entire transaction and unnecessary pain in travel to the mall which is 90 mins from my home. Not happy at all.
Atul,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
One shoe fells larger than the other, and also, I purchased a half size larger than I need and they are still too tight.
David,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Well, I haven't opened them yet, as they're a Christmas gift. I can say, however, that my first impression wasn't a good one. What kind of surprise comes with the company logo plastered across the package?
Jenna,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Hurts heel when wearing with no socks, too rough in back
Edward,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Bought this as a gift, too bad the outside packaging has CROCS sghown on it. So much for the surpise. I ordered the shoes on 11/27 and finally got them on 12/11/16. I didn't expedite the shipping because regular shipping was 7-10 days NOT 15 DAYS! Probably won't order again due to slow delivery and packaging.
Barb,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Very hard to get foot into. Once fwet were in, it rubbed against the top of my foot. Very tight. Will be returning. Disappointed! Bring back the stretch sole loafers. They were much easier to get into.
Ashley,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
I got these because they were super-cheap from some sale, and cheap they are. I bought them in a larger size because I read they run small, and they were still too small. The intentional fraying keeps fraying. The heel is so flimsy that I can't slip them on - the heel keeps folding down. I would return them, but I won't because I have to pay for shipping (a real negative for Crocs). I had such good luck with all my other Crocs, but my luck ran out on this pair.
MC,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
I need to return them, they are way too small. The fit of the clogs is good with socks on but these won't fit with no socks. Please send me a return code so I can return them. Thanks For Asking and please send my return code.
Eugene517805765,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Not a good review. They changed the insole from a padded one to a rubber one, please, please, please bring the padded insoles back!
Lorry,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
I loved the shoe! The problem is that I couldn't get it on my foot. The design needs to be improved. Had to return it.
Donald,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
I bought these Crocs size 11 because the old one I had were that size. Those who came to me was enormous. I feel I losse my money.
Camilo,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
The sizes do not match. I bought these Crocs size 11 because the old one I had were that size. Those who came to me was enormous. I feel I losse my money.
Camilo,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
returned-not what I wanted
Charles,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
The quality of the manufacturing was very bad, I have this same shoes and I was buying them again. The new shoes did not fit. I don't recommend them at all
Ed,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Terrible fits and extremely hard to put on, especially if you have a high arch
William,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Destination XL
No vent holes for this shoe
Huh,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Too tight. Returning them
Clayton,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
I have never had a foot odor problem before but these are hot and they stink - BAD!! I have to wash them before every wear! Not up to crocs normal standard. DON'T BUY!!
MS,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Not happy with the fit !! Not true to size if they had larger size I would try them because they are good looking shoes!
Joe,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
I've purchased 3-4 pairs of the original Santa Cruz and LUV them. These are much more narrow, less comfortable as compared to the original SC, and pinch/buckle at the instep. I'm vry happy with previous purchases of other models, but will not buy again or recommend "this" specific shoe.
Skip R,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
The memory foam doesn't make the shoe more comfortable than the original Santa Cruz. They should get rid of it. I've bought 3 pair and the material covering the foam is coming off on all three pair. The last pair happened wearing them to work for 5 days. I really like Crocs, so this is very disappointing, because I think these would be the only shoes I'd wear if they weren't falling apart
Croc D,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
I ordered size 14 I wear size 13 .14 fits to tight makes my feet hurt .i don.t like them
Jesse,
0 found this review helpful.