Customer Reviews Crocs Santa Cruz
Write A ReviewRating Summmary:
4222
4,222 total reviewsReview Breakdown:
75%5Rated 5 stars out of 5
11%4Rated 4 stars out of 5
5%3Rated 3 stars out of 5
3%2Rated 2 stars out of 5
5%1Rated 1 star out of 5
Customer Fit Survey:
82%"Felt true to size"
91%"Felt true to width"
63%"Moderate arch support"
Additional Reviews
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Overall3Rated 3 stars out of 5
Reviewed at Crocs US
The style of the shoe is great. The "perceived" sizing is not consistent with other Crocs styles. The canvas-like material seems to make the shoe run smaller than necessary. I have 2 pair, one in size 10 and one in size 11... I really need a 10.5. Slightly disappointed overall - I wish this was not the case.
Jay,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
Top is too long. Rubs when foot bends.Hard to put on.
Bertrand,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
I bought these for my husband and while they are very cute, he had trouble getting them on. Once on, they were comfortable but they are going back..
Cara,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Bought them for my son and when he tried them on he loved them. After wearing them he said they rub on the tops of his feet and they are hard to get on if you wear socks. Comfortable and thick insole
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Destination XL
Nice shoe, but it runs small. Full size at least.
Geoff,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
My husband normal wears an extra wide width shoe...so I ordered one size up in these and they just are not comfortable for him. He does not feel he will ever wear them--the fabric appears to be sort of "cheap" as well and he is tough on shoes so I don't think these would last very long. We will be returning these this week. Sorry.
Ellen,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
I have been wearing this exact style for ever. The last 2 purchases have a long tongue that cuts into my ankle. (I needed to cut/shave the tongue down)
The show wear wear a hole by the big toe, "just" when they're really broken in.
Having said all that, I still buy them and wear then as soon as it's shorts weather. They are comfortable, easy and stylish. Best of all, you can take the. To the beach, get them wet, and they're not going to get ruined.
I have one pair for the beach and knock around and one pair for when I need a more neat look.
I wish that cricket would a. Reinforce the toe area and b. Shorten the tongue and remove the double stiching on the tongue as it cuts into the ankle.
Keep these shoes in your lineup though, they really are a must for the warmer months.
Rc,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
I ordered two pair, one a light tan and the other a dark brown(coffee?)
I returned the light tan because it was too tight. When I talked to customer service they told me they only made that model in a relaxed fit, so they should be the same.
I returned and got a new light tan, tried it on. It was better but it is still not sized like the dark brown. it is much tighter, am hoping it will stretch a little.
Just letting you know you have some QC issues because they are not being built to the same specs.
Randy,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
I ordered two pair, one a light tan and the other a dark brown(coffee?)
I returned the light tan because it was too tight. When I talked to customer service they told me they only made that model in a relaxed fit, so they should be the same.
I returned and got a new light tan, tried it on. It was better but it is still not sized like the dark brown. it is much tighter, am hoping it will stretch a little.
Just letting you know you have some QC issues because they are not being built to the same specs.
Randy,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
Probably the most comfortable shoe I've ever owned but, as many others have mentioned, a hole develops at the big toe fairly quickly. I've had four pair and each has done the same. I've tried the Santa Cruz 2, which seem to be much more durable, but don't find them anywhere near as comfortable.
DW,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
They don't replace the old style in that the tongue is to high. It cuts into the ankle. Also, the insole is quite stiff. It could have been a bit softer. I'm trying to stretch them to get that roomier feel my old crocs had.
Jim,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
Shoes were weirdly proportioned
Louis,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
Love shoes shipping is horrible
Anthony,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
I had a pair of these a few years ago that had the smooth inserts. I remember the day I purchased them, another customer a the store - who had a pair on - said "Most comfortable shoes I've ever owned." he was correct. Unfortunately, we had a puppy who felt they were the most comfortable shoes he could chew on. I have tried to replace the pair a few times, but all of the new ones have the textured insert as opposed to the smooth insert of the original pair. As a matter of fact, I use the old inserts in a blue pair I found on sale. The bottom line is that I have some diabetic neuropathy in my feet and the new inserts are unbearable after a relatively short period of time. I will replace these inserts with some aftermarket ones, but I definitely miss the original style. I can't speak 100% for anyone else, but other than that these were/will be one of my most favorite pairs of shoes I have ever owned. BTW, other than that, I would have to say 5 stars all the way!
JamesC,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
I love these shoes have had 6 or 7 pairs gone through. But now I ordered 3 pairs online on sale and 2 pairs so far are more loose then normal. Not sure if this is a defect or not but I might have to exchange them.
James,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
Nice insole but a half size larger than my other Croc slip on
Murf,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
size runs small... order next size up...
JC,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
Hard to put on
Rance,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
Its nice & comfy if you wear socks. It hurts by the tongue if I go sock less.
Bo,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
Size was not a normal size 11
Joy,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
Love the shoe, but received wrong size.
Shaun,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
These run so much larger than my other Crocs. Good looking shoe, but way too big. Disappointed.
Wayne,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
they are two narrow
John,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
Needs more flexibility, too narrow. Difficult to put on.
Doris,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
Love the shoes as I am replacing an old pair exactly like the new ones. However, do not like the new plastic/rubber insoles that are full of bumps to message your feet. Makes the shoe very tight, hard to slip on, and very uncomfortable. Fortunately the insoles are removable so I took them out and put my old insoles in. Problem solved!
Brian,
0 found this review helpful.