Customer Reviews Crocs Santa Cruz

Hate rubber insole love shoe

My first pair of these shoes are still the most comfortable shoes I have ever worn. These new shoes, not so much. I have been wearing them around the house to break them in without making them unreturnable. First of all you made the opening to put your foot in smaller so they are harder to get on. I tried a pair on in a local store and they were easier to get on so I hope mine might stretch or become easier to slip on. I figure maybe because they have been tried on by many people in the shoe store they have broken in a little. Secondly I hate the new rubbery insole. I do not find it comfortable at all. I have taken the inside from older pair and switched them. They are still in great condition. Big difference in comfort. If my older pair hadn't been worn out looking on the outside, I would never bought a new pair. They still feel great, but I wore a hole out in the front on both. Maybe you could see if you have an original pair you could send me to replace the pair I purchased. The older shoes were much better. Why fix what wasn't broken? I still like them so I hope this situation improves.

Not true to size. I bought 3 different models in a size 10 and this one was too big. But 1/2 - 1 size smaller. This was fitted WITH a sock.

They were not made the same as in the past. I didn't not care for the plastic insole. I returned them and am waiting on the refund.

I love the look, very stylish. I miss the foot support of your regular crocs. The insert is nice, but it isn't the same.

It's a nice looking shoe and was a gift I ordered based off another pair of Santa Cruz Slip on shoes in size 10 that my friend had and when he tried these on they are too tight. Not true to size which is why i am hesitant to purchase online items.

Not as comfortable as the other crocs I bought

I took one step and haven't touched ground again!

I had to return both items as the sizes are not correct.....need to reorder one full size larger. If these are made in China that would account for the size differential.

Very narrow for men's crocs, and will be returned.

Didn't like the insole nubs. Sent pair back. Like the old smooth insole better which I have two pair.

I've purchased and worn the Santa Cruz slip-on almost exclusively for the last 8 years. They have been without a doubt the most comfortable shoe I've ever worn. Surprisingly, this last pair seems off. They appear to me to be constructed differently than previous Santa Cruz. I don't get that same comfort level with this pair. What and why the change?

It is not comfortable compared with my purchase of a couple years ago. They are the same product name but this time i am not getting the same feeling. It is too hard and make my feet hurt.

Very tight fitting and stiff. Blisters on sides of ankle and back of heel with prolonged wear. Hope they soften up because insole is sooo soft

I initially didn't like the feel of the loose rubber insole, but then I realized I really like it. The are soft and comfortable to walk in. The biggest complaint I have is that the right shoe is slightly smaller than the left, making them uneven. I'm not sure why this happened, but I've worn them hoping they would stretch out, so probably can't exchange them now.

This feels more small than others, is the same size but is more small.

Great looking but too short and narrow. They're going back.

Another good looking shoe that isn't correctly sized. Also going back.

New Croc sole padding is thicker than before, not good for barefoot wear, takes away 1/2 shoe size. Shoe is stiffer, less casual. Not looking for a dress shoe here. 4th pair I've owned, not the same shoe.

My husband loves these shoes we bought the first Santa Cruz in 2017 for a 14 day cruise. My hubby wore them everywhere and first time in his life w/o socks loved them. We live in MI so we get snow/mud, so they started to get dirty bought a new pair Christmas 2018. He loved these shoes so no need to stretch them out before our cruise. When they came they came in a plastic bag,not the fancy box with the tissue in the shoes like before. They looked the same only a tad darker a cheaper material, Kidda stiff. But we thought maybe that's how the 1st ones felt. My husband packed these and tennis shoes for a 2 week vacation. Wore the deck shoes first day for s few hours and he got the worst blister. So 2 weeks 80+ degrees shorts and had to lace up tennis shoes. We tried everything to soften up the heel that caused the blister from rubbing the back of his foot. Definitely don't like the new material or style at all.

My second pair of these shoes. First pair worn everywhere for about 5 years before the soles became slick because i wore off the tread. Old pair had soft flexible heel support that could be folded down under the heel to become like a sandal; slip in and go. New style has a rigid heel support that not only makes it rub more, but very hard to get foot into the shoe. I've had to get a shoe-horn to get them on. Still folds down to become a sandal but not as easy as a shoe. Bumps in sole seem larger too, not as comfortable after a long walk. Felt like heavy grit sandpaper.

Terrible shipping time

No problems..

A little bit different fit from past. Little short

These are my "go-to" shoes. I've bought at least 10 pair over the years. I love the arch support and cushion insoles. Only complaint was, the last pair I ordered rubbed the outside of my left little toe so bad, I had to put a bandaid on it for protection. After a week or so, it was stretched out enough that it didn't bother me anymore.