Customer Reviews Dr. Martens 3989
Write A ReviewRating Summmary:
100
100 total reviewsReview Breakdown:
75%5Rated 5 stars out of 5
10%4Rated 4 stars out of 5
11%3Rated 3 stars out of 5
0%2Rated 2 stars out of 5
4%1Rated 1 star out of 5
Customer Fit Survey:
75%"Felt true to size"
87%"Felt true to width"
66%"Moderate arch support"
Additional Reviews
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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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By far one of the best dress shoes ever. Zappos is the only place to buy, as they have the best customer service.
I'd also recommend:
Dr. Martens is the only way to go...
Mike M, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I've never had a complaint about Dr. Martens and I don't have one now. The quality, style and comfort are excellent. I look forward to putting these on every morning.
Steve G, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I had to buy these shoes based on style. The fit kind of snug, but I'm sure that will manage itself out. I have a wide foot so I knew that would be an issue anyways.
Jason M, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
These shoes get a lot of attention, but unfortunately my feet need some attention after wearing them! They\'re comfortable otherwise, but the opening is stiff, unpadded leather that digs into the skin above my feet. I wore them for a week straight to try and break them in but the leather just keeps digging!
Matt G, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Great shoe right out of the box. The fit is standard and required no real breaking in, maybe because the legendary Doc Martens sole is both spongy and supportive. They handled lots of daily New York walking very comfortably. I don’t agree with some reviews that there’s a significant decline in quality, now that most Doc Martens models are made in the Far East. I’ve had a pair of made-in-England boots for years, and these wing tips seem to be just as well made. This model is really versatile, dressed down with jeans or even dressed up for the office. I take a 14, hard to find in many places and not even offered in some brands, so grateful to Doc for making them and Zappos keeping them in stock.
Will, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Incredibly sturdy, well constructed shoe. The sole doesn’t seem as cushy as other Docs I’ve owned, but still adequate. They definitely need a breaking in period, they’re pretty stiff, especially the back heel. Otherwise, the quality, style, and color are spot on. I have yet to be disappointed with this iconic brand.
I'd also recommend:
Keen
Anonymous, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Look good. Fit well. Bought to replace 15 year-old pair of similar shoes.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I was a bit apprehensive about the fit, the squeaking soles and the overall comfort, but that went right out the window once I got them! The trick for me was to wear them in the house one day of the weekend, and then by Monday they were broken in nice! They are fantastic in any weather, the soles are super grippy, and they are very comfortable to walk in for long distances. These shoes are definitely worth the money! I\'m a fan!
Ivo M, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I picked these Dr. Martens out as a Christmas present. They are awesome! I wear a size 15 shoe and Zappos is the only place I can get shoes from. I made the right choice.
I'd also recommend:
I also received a pair of Vans, would recommend them also.
Kevin, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I\'ve been purchasing Doc Martens for years and these shoes are exactly what I\'ve come to expect: stylish, well made and comfortable. I have a pair very similar to these which I\'ve had for over 10 years and they still look and feel great. You may pay a little more but you get every penny and then some from their shoes. I highly recommend these!
Jay W, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
I was very happy with the quickness my shoes arrived and the quality. However, the size was not true to size and I have gotten blisters.
LEO S, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
I bought this shoes for my nephew and he LOVES THEM very comfortable and he wears a size 14 which is not an easy size to find. He had some black ones so I took the opportunity to purchase these for him.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
How long owned: 5 minutes before deciding to return. Problems: eyelets: too tight, can't lace; leather: wrinkled upper, super squeaky when you walk; comfort: pinched where toes connect to foot when walking. I bought this shoe and almost immediately returned it. When I ordered online, it was the only size left in that style. When I opened the box, the left shoe had a defect in workmanship. I had planned to send them back in exchange for same pair, assuming this was an anomaly. The leather upper was wrinkled. Before I sent them back, I tried them on and walked around the house to make sure I liked to overall feel. As I walked, I felt the crease at my toes and foot was being pinched. Perhaps this is a result of new leather shoes? I couldn't lace the shoes at the top because the eyelets were just punched holes in the leather, no metal eyelet. The holes were punched entirely too small and I couldn't feed the shoestring through without stretching the hole with a leather tool. These are things that can be worked around, but the shoes were squeaky to the point of obnoxiousness. After reading other reviews about the same shoe, I decided that these are issues that are not an anomaly for the pair that was shipped to me. I didn't take the chance and decided to order a different style of Doc Martens. Too bad, these shoes are super cute! I planned to wear them to work most days. I cannot sacrifice comfort and silence for something that looks good, so I opted not to exchange for the same style.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Style is superb; shoes go well with business attire as well as with jeans, but these are very uncomfortable if you are on your feet for any length of time (little cushion and very stiff).
Anonymous, Zappos Customer,
2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
I've been wearing Doc Martens for the past 15 years almost exclusively, owning about 8 or 9 models among boots and shoes. The model 3989 in black is yet another member of the family of Docs and my third pair of non-England made shoes. My Docs have had an average life span of about 5-7 yrs. depending on use. Docs are known to be very tough shoes. I have noticed a certain decline in quality and less attention to detail and craftsmanship in my newer shoes. The non-England made shoe is a harder wear and lacks past finesse in the way the shoe conforms and fits to the foot. Even the 3989 is somehow an easy shoe to wear, much superior and easier than my last pair of steel toe Docs which completely refused to be tamed and wore hard on the feet even after 5 yrs of use. The 3989 has good looks, cleans readily with a brush without the need of shoe polish. I found that the eyelets are very tight on the shoelaces making them slide with difficulty thus is a difficult shoe to get in and out of as yet. I expect that they should loosen with time or maybe take them to a shoe shop to have them bored cleaned. This is a result of yet another cost cutter on eyelets. The old ones used to be made of metal maybe bronze and were good looking and covered the eye inside and out. The new ones are tiny and only show metal from the inside. Overall this a Doc shoe with a drop on quality and finesse, not as good as the old ones. It still has the distinctive good looks of classic Martens and is worth owning. But I do miss the quality of old Docs and wish the company will put more attention into their manufacturing process as they used to so as to bring back the top quality of such great shoes.
Aldo L, Zappos Customer,
5 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Awesome shoe -
These are my first pair of Dr Martens and I love them. I take a size 16 shoe (US) and have difficulty finding a good looking pair of shoes that offer a lot of support for my 6'6" frame. These are super comfortable and extremely supportive. I am looking forward to buying more Dr. Martens.
I'd also recommend:
All Dr. Martens
Anonymous, Zappos Customer,
3 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Comfy, with a classic Dr Marten look, perfect!
I've owned many pairs of many versions of Docs (please bring back the 9814 series!), have loved them all but the steel toes, and these are no exception. Chunky, cushy sole and vintage looking brown leather and wing-tip styling, not to mention Docs' superb craftsmanship, have cemented my loyalty to the Dr Marten brand.
I'd also recommend:
Keen
Kc, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Not my last Dr Marten -
This is my first Dr Marten shoe and probably won't be my last. They are surprising comfortable considering how stiff the leather is, and the sole is quite soft. Unfortunately, they don't breathe at all as there are no vents. I've had mine for a few weeks and they still squeak quite a bit. I also had to buy a size bigger because my feet are a bit wide. Still highly recommended though!
Jake, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Great shoes....
Just replaced my first pr of DM wingtips that I bought in '93. Breaking in my new pr and looking forward to having them an equally long time. FWIW, I've owned many prs of DM shoes and boots and they've all worn like steel. Take care of them and they'll last longer than just about any other shoe.
Zorba, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I love this shoe!
I get so many compliments on this shoe! I bought them for work but find I wear them nearly 7 days a week! The sizes do run big but they are still incredibly comfortable! This is the 3rd pair of Docs that I own...the others are 12 and 7 yrs old and you would never know!
Anonymous, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Solid Shoe -
These are great shoes. It took a week to break them in but once broken they feel wonderful. This is my second pair of Docs Wingtips and I would buy a third. BTW - Docs run large. I wear a 14 and I have to buy UK 12/US 13.
Damien, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
LOVE these slippers!!! My feet are in absolute heaven...so comfy. I have high arches, and these slippers cradle my feet. Thanks Zappos!!
Anonymous, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Work shoes -
I am on my feet about 9 hours a day; these shoes are more confortable than my Rockports and Shoes for Crews.
Jesse, Zappos Customer,
2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
They're really well-cushioned & make me feel like I’m wearing comfortable walking shoes. The shoes aren't broken in yet, so the uppers feel uncomfortable when I put them on (but I don't notice this after a few minutes of walking...)
Anonymous, Zappos Customer,
3 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Spiffy shoes -
These shoes look great and feel great. Very sophisticated appearance, very comfortable.
Bill H, Zappos Customer,
2 found this review helpful.