Customer Reviews Dr. Martens 3989
Write A ReviewRating Summmary:
100
100 total reviewsReview Breakdown:
75%5Rated 5 stars out of 5
10%4Rated 4 stars out of 5
11%3Rated 3 stars out of 5
0%2Rated 2 stars out of 5
4%1Rated 1 star out of 5
Customer Fit Survey:
75%"Felt true to size"
87%"Felt true to width"
66%"Moderate arch support"
Additional Reviews
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Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
How long owned: 5 minutes before deciding to return. Problems: eyelets: too tight, can't lace; leather: wrinkled upper, super squeaky when you walk; comfort: pinched where toes connect to foot when walking. I bought this shoe and almost immediately returned it. When I ordered online, it was the only size left in that style. When I opened the box, the left shoe had a defect in workmanship. I had planned to send them back in exchange for same pair, assuming this was an anomaly. The leather upper was wrinkled. Before I sent them back, I tried them on and walked around the house to make sure I liked to overall feel. As I walked, I felt the crease at my toes and foot was being pinched. Perhaps this is a result of new leather shoes? I couldn't lace the shoes at the top because the eyelets were just punched holes in the leather, no metal eyelet. The holes were punched entirely too small and I couldn't feed the shoestring through without stretching the hole with a leather tool. These are things that can be worked around, but the shoes were squeaky to the point of obnoxiousness. After reading other reviews about the same shoe, I decided that these are issues that are not an anomaly for the pair that was shipped to me. I didn't take the chance and decided to order a different style of Doc Martens. Too bad, these shoes are super cute! I planned to wear them to work most days. I cannot sacrifice comfort and silence for something that looks good, so I opted not to exchange for the same style.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I have had 3 pair of these shoes and am going to order my fourth set from Zappos. The brown pair I have is almost done for but I cannot get rid of them because they do not make them anymore. Love the shoe.
I'd also recommend:
none
Justin C, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
The customer service doesn't get any better when you place your order and it arrives at your door step less than 24 hours later with free shipping! Love Zappos will shop here again. Husband loves these shoes and they usually last 10 years.
DeAnn N, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Zappos is the model of an ideal Internet shopping experience. As for the shoes, this pair replaces a pair I have worn for six years. They are a great classic looking pair of shoe with a rugged outsole.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Love these shoes! Very comfortable. I wear them to all but the most formal professional work situations.
I'd also recommend:
Ecco
Daryl P, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
This is the fourth (yes, 4th) time that I am purchasing this shoe (in black) in fourteen years. I wear them four to five days per week for work and love the way that they break in, take a shoe shine and hold up. I agree with a previous reviewer in that I put insoles in these shoes as well, since the inside wears a bit faster than the outsole. But that just adds to the comfort level over time. I highly recommend!
I'd also recommend:
Aldo
Rich P, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
This is a great shoe! I have owned several pairs and they are very comfortable, durable, and look really sharp. I do add support inserts to the shoes. I would definitely buy again.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Incredibly comfortable. I have 2 bad knees that are requiring arthroscopic surgery and these shoes make it absolutely comfortable to walk. Highest recommendation!
Brian H, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
They look good, feel good and took very little time to break in. Zappos had them sitting on my door step whit in a day, love their shipping its unbelievable.
BTB, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Love these shoes. They are not only good looking, but very comfortable. Highly recommend this shoe.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Great shoes, exactly what I wanted. New Docs run bigger that old ones, or at least in this style, as this is the second pair that is about 1/2 size too big. I am disappointed that they are now being made in China, hope they change that soon.
T, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
These brogues are great! I am still breaking them in but they were comfortable from the moment I first put them on. If you like Docs in general then I'm sure you know what to expect from these: durability, comfort, and style. I think the brogue pattern is pretty classy.
Rob S, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Shoes were gift to son. They were as shown and described. He liked them very much. Fit well.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Love them. I have very wide feet and these shoes fit well and have enough cushion to be comfortable for hours.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I am a 14.5 US, and the 13 UK size fits very well. I originally tried the 14 UK, and Zappos replaced them with next day shipping. Very satisfied.
I'd also recommend:
Adidas
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Fantastic look with the edginess that only Dr. Martens can provide. A bit stiff, but hoping they'll break in nicely like the other Docs I own. Classy enough for work and great with jeans. Right-to-size fit, too.
I'd also recommend:
Skechers, Dr. Martens, Adidas, Havaianas, Converse, Harley-Davidson
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
They start stiff in the tongue, but that loosens after a couple of weeks. I haven't worn brogues in years, but these just snapped right on like the good old days.
Jeb A, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
By far one of the best dress shoes ever. Zappos is the only place to buy, as they have the best customer service.
I'd also recommend:
Dr. Martens is the only way to go...
Mike M, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I've never had a complaint about Dr. Martens and I don't have one now. The quality, style and comfort are excellent. I look forward to putting these on every morning.
Steve G, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Great shoe right out of the box. The fit is standard and required no real breaking in, maybe because the legendary Doc Martens sole is both spongy and supportive. They handled lots of daily New York walking very comfortably. I don’t agree with some reviews that there’s a significant decline in quality, now that most Doc Martens models are made in the Far East. I’ve had a pair of made-in-England boots for years, and these wing tips seem to be just as well made. This model is really versatile, dressed down with jeans or even dressed up for the office. I take a 14, hard to find in many places and not even offered in some brands, so grateful to Doc for making them and Zappos keeping them in stock.
Will, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Look good. Fit well. Bought to replace 15 year-old pair of similar shoes.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I was a bit apprehensive about the fit, the squeaking soles and the overall comfort, but that went right out the window once I got them! The trick for me was to wear them in the house one day of the weekend, and then by Monday they were broken in nice! They are fantastic in any weather, the soles are super grippy, and they are very comfortable to walk in for long distances. These shoes are definitely worth the money! I\'m a fan!
Ivo M, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I picked these Dr. Martens out as a Christmas present. They are awesome! I wear a size 15 shoe and Zappos is the only place I can get shoes from. I made the right choice.
I'd also recommend:
I also received a pair of Vans, would recommend them also.
Kevin, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I\'ve been purchasing Doc Martens for years and these shoes are exactly what I\'ve come to expect: stylish, well made and comfortable. I have a pair very similar to these which I\'ve had for over 10 years and they still look and feel great. You may pay a little more but you get every penny and then some from their shoes. I highly recommend these!
Jay W, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
They are huge. I wear a size 7½-8 and my feet were swooshing around in them. The size 8 shoes that I ordered felt like a 9. They are very cute, and solid shoes otherwise. Doc Martens are heavy, I suppose that is good for a workout for your legs.
Mary C, Zappos Customer,
1 found this review helpful.