Customer Reviews Dr. Martens 3989

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Rating Summmary:

100 total reviews

Review Breakdown:

75%5Rated 5 stars out of 5

10%4Rated 4 stars out of 5

11%3Rated 3 stars out of 5

0%2Rated 2 stars out of 5

4%1Rated 1 star out of 5

Customer Fit Survey:

75%"Felt true to size"

87%"Felt true to width"

66%"Moderate arch support"

Additional Reviews

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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Spiffy shoes - These shoes look great and feel great. Very sophisticated appearance, very comfortable.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Classic Docs quality shoe - Probably my 5th pair of Dr. Martens ever, and these will surely be my favorite yet. The brown wingtip goes perfect with my IT geek wardrobe of khakis and polo shirts. Day 2 and the leather's already starting to get used to my foot. I expect by the end of the week I'll have another pair of shoes that will get years of daily use. If you've never worn this brand before and have really soft feet, be ready for a rather tough break-in period. After that you'll swear by Docs forever and revel in how good the bouncy sole keeps you on your feet all day with a lot less fatigue than standard dress shoes.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Lightweight, Durable. Ok, here's the deal: the color is much lighter in person, nothing some black shoe polish can't fix. It actually comes out much nicer (dark burgundy). This shoe is very light compared to Docs of old. This means no knee pains! I needed this for work. I'm a teacher, so I need a shoe that looks slick, can take the mud on the playground, and won't alert anyone to my approach in the hallways. This shoe does all that. These are Docs, so they'll last forever. The longer you own them, the more comfortable they get. These shoes took about 4 full days of pain (by the tongue of shoe and ankle) before they broke in. Now there's slight pain, but once you suck it up and these break in 100%, it'll be the best shoe in the world.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Docs - This is my 8th pair of Docs. Of the 8, 3 have been wingtips (black, brown & black/white). I have a wide foot (EE+) and a high arch. My measured size is 8.5, but the size 9 (US) Dr. Martens fit well. The toe box is not too far forward. They are casual/dress in style and last forever and a day.
I'd also recommend:
MBT
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2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Style is superb; shoes go well with business attire as well as with jeans, but these are very uncomfortable if you are on your feet for any length of time (little cushion and very stiff).
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2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
How long owned: 5 minutes before deciding to return. Problems: eyelets: too tight, can't lace; leather: wrinkled upper, super squeaky when you walk; comfort: pinched where toes connect to foot when walking. I bought this shoe and almost immediately returned it. When I ordered online, it was the only size left in that style. When I opened the box, the left shoe had a defect in workmanship. I had planned to send them back in exchange for same pair, assuming this was an anomaly. The leather upper was wrinkled. Before I sent them back, I tried them on and walked around the house to make sure I liked to overall feel. As I walked, I felt the crease at my toes and foot was being pinched. Perhaps this is a result of new leather shoes? I couldn't lace the shoes at the top because the eyelets were just punched holes in the leather, no metal eyelet. The holes were punched entirely too small and I couldn't feed the shoestring through without stretching the hole with a leather tool. These are things that can be worked around, but the shoes were squeaky to the point of obnoxiousness. After reading other reviews about the same shoe, I decided that these are issues that are not an anomaly for the pair that was shipped to me. I didn't take the chance and decided to order a different style of Doc Martens. Too bad, these shoes are super cute! I planned to wear them to work most days. I cannot sacrifice comfort and silence for something that looks good, so I opted not to exchange for the same style.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I have had 3 pair of these shoes and am going to order my fourth set from Zappos. The brown pair I have is almost done for but I cannot get rid of them because they do not make them anymore. Love the shoe.
I'd also recommend:
none
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
The customer service doesn't get any better when you place your order and it arrives at your door step less than 24 hours later with free shipping! Love Zappos will shop here again. Husband loves these shoes and they usually last 10 years.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Zappos is the model of an ideal Internet shopping experience. As for the shoes, this pair replaces a pair I have worn for six years. They are a great classic looking pair of shoe with a rugged outsole.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Love these shoes! Very comfortable. I wear them to all but the most formal professional work situations.
I'd also recommend:
Ecco
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
This is the fourth (yes, 4th) time that I am purchasing this shoe (in black) in fourteen years. I wear them four to five days per week for work and love the way that they break in, take a shoe shine and hold up. I agree with a previous reviewer in that I put insoles in these shoes as well, since the inside wears a bit faster than the outsole. But that just adds to the comfort level over time. I highly recommend!
I'd also recommend:
Aldo
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
This is a great shoe! I have owned several pairs and they are very comfortable, durable, and look really sharp. I do add support inserts to the shoes. I would definitely buy again.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Incredibly comfortable. I have 2 bad knees that are requiring arthroscopic surgery and these shoes make it absolutely comfortable to walk. Highest recommendation!
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
They look good, feel good and took very little time to break in. Zappos had them sitting on my door step whit in a day, love their shipping its unbelievable.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Love these shoes. They are not only good looking, but very comfortable. Highly recommend this shoe.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Great shoes, exactly what I wanted. New Docs run bigger that old ones, or at least in this style, as this is the second pair that is about 1/2 size too big. I am disappointed that they are now being made in China, hope they change that soon.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
These brogues are great! I am still breaking them in but they were comfortable from the moment I first put them on. If you like Docs in general then I'm sure you know what to expect from these: durability, comfort, and style. I think the brogue pattern is pretty classy.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Shoes were gift to son. They were as shown and described. He liked them very much. Fit well.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Love them. I have very wide feet and these shoes fit well and have enough cushion to be comfortable for hours.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I am a 14.5 US, and the 13 UK size fits very well. I originally tried the 14 UK, and Zappos replaced them with next day shipping. Very satisfied.
I'd also recommend:
Adidas
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Fantastic look with the edginess that only Dr. Martens can provide. A bit stiff, but hoping they'll break in nicely like the other Docs I own. Classy enough for work and great with jeans. Right-to-size fit, too.
I'd also recommend:
Skechers, Dr. Martens, Adidas, Havaianas, Converse, Harley-Davidson
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
They start stiff in the tongue, but that loosens after a couple of weeks. I haven't worn brogues in years, but these just snapped right on like the good old days.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
By far one of the best dress shoes ever. Zappos is the only place to buy, as they have the best customer service.
I'd also recommend:
Dr. Martens is the only way to go...
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I've never had a complaint about Dr. Martens and I don't have one now. The quality, style and comfort are excellent. I look forward to putting these on every morning.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Great shoe right out of the box. The fit is standard and required no real breaking in, maybe because the legendary Doc Martens sole is both spongy and supportive. They handled lots of daily New York walking very comfortably. I don’t agree with some reviews that there’s a significant decline in quality, now that most Doc Martens models are made in the Far East. I’ve had a pair of made-in-England boots for years, and these wing tips seem to be just as well made. This model is really versatile, dressed down with jeans or even dressed up for the office. I take a 14, hard to find in many places and not even offered in some brands, so grateful to Doc for making them and Zappos keeping them in stock.
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1 found this review helpful.

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